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Re: Remote Usability Testing for AT users

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From: Jonathan Avila
Date: May 25, 2017 11:20AM

> We also tried Tandem in the reverse direction with me looking visually at his PC. That had a problem that his screen appeared so highly zoomed that I could only see a small portion of it and I was constantly having to drag it round to see anything. We didn't solve that one, and I don't know whether it was something to do with Tandem, or his PC.

Sounds like his resolution might have been set higher than yours.

Jonathan


-----Original Message-----
From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On Behalf Of Guy Hickling
Sent: Wednesday, May 24, 2017 8:55 AM
To: <EMAIL REMOVED>
Subject: Re: [WebAIM] Remote Usability Testing for AT users

Caitlin,

Thank you for that very helpful post, it has a lot of useful tips.

Just to fill in on one item you mentioned you weren't able to include, I have been using JAWS Tandem, the equivalent of NVDA Remote, with a blind consultant. He was able to connect to my PC and we could both control it (so we had to cooperate to ensure only one of us was trying to control things at any given moment!) He also uses it to provide instant screen reader support and advice to sighted accessibility consultants.

At one stage we had the added twist that we were looking at a website that could only be seen from his office in London using a trusted IP address. So I had to set up a VPN connection to his office to see the website, while he connected through JAWS and Freedom Scientific to my PC connecting to the internet through his office system. Makes your eyes water just thinking about it all!

We also tried Tandem in the reverse direction with me looking visually at his PC. That had a problem that his screen appeared so highly zoomed that I could only see a small portion of it and I was constantly having to drag it round to see anything. We didn't solve that one, and I don't know whether it was something to do with Tandem, or his PC.

Regards,
Guy Hickling
Accessibility Consultant
01635 860 728
http://www.enigmaticweb.com