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Re: Accessible authentication and "transcription"

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From: Geethavani.Shamanna
Date: Oct 9, 2023 7:22AM


Interesting. The government (the National Savings and Investment) website here in the UK uses a type of authentication where the user receives a phone call. While on the call, the user has to type the code that appears on the computer screen into the phone. Finding the code used to be difficult, but they have now added an aria-live region, so the code is announced when it appears on the screen. I still think many screen reader users may struggle to get the code and input it on the phone within 10 seconds or whatever time the call remains active.

Geetha