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closed captions with text that's split up in awkward places. Is it compliant?

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From: Mike Warner
Date: Oct 10, 2023 7:01AM


Hi everyone,

I've recently seen closed captions that are very awkward and hard to
follow. These do not break at natural break points, but in random places.
One section of a caption has the last two words of a sentence followed by a
short sentence of a few words, then the first word of the next sentence.
An example would be "was today. Tomorrow, even better? We" Even when I
listen to the spoken text, I have a hard time following the caption. The
caption is not missing any text, so it's not a failure for that success
criterion.

I don't see anything in W3C or WCAG that mentions how the text should be
broken up as a success criteria, but I'd really like to say that this is an
accessibility failure. I'd think that it would fit within the realm of
cognitive accessibility, if nothing else. The following W3G page mentions
that people with cognitive and learning disabilities need to see as well as
hear the content to better understand it, but doesn't speak to the flow of
the captions themselves.
https://www.w3.org/WAI/perspective-videos/captions/

Does anyone know of a rule that would apply to this?

Thanks everyone,
Mike

Mike Warner
Director of IT Services
MindEdge Learning