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From: Chris
Date: Jan 19, 2002 9:17AM

Hello Chris,

Thank you for writing to Microsoft bCentral about the LE HTML code.

We apologize for the delay in sending a response to your concern.

I have visited your site and I have learned that the LE HTML code is working
perfectly well on your pages. You should not be encountering any problem
with the code because it is designed in the sense that it won't affect the
accessibility of a certain site. Banners are displayed essentially at random
on any of our members pages; this is why the code doesn't have a reference
HTML file.

If you are still having problems with the code, you may write us back so we
could further investigate your issue. Please let us know exactly what you
did step-by-step, and where the process failed. Please also confirm if the
term "w3c", which you mentioned, refers to the "World Wide Web Consortium".
Please make to include the exact error message that you received. We would
also appreciate it if you could tell us more about "Bobby" and "A-Prompt"
programs. But please be reminded that we can't give you a special LE code
since we don't alter our code.

Thank you for your patience and cooperation.

We appreciate your support to Banner Network.


Sincerely,

Lyza
Microsoft bCentral Customer Support

We are anxious for your feedback on how we can improve support for bCentral
customers. If you consider your current issue closed, please click on this
link to let us know how we're doing:

http://bcentral.surveyhost.com/bcentral/

Please take a moment to complete our Banner Network survey. Your feedback
and comments are important to us as we continue to improve and enhance the
Banner Network. Thank you.

http://more.bcentral.com/survey/bnsurvey.html


--- Original Message ---
From: <EMAIL REMOVED>
To: "Microsoft bCentral Support" < <EMAIL REMOVED> >
Sent: Thu Jan 17 18:50:44 PST 2002
Subject: CST56124278ID - 56124278: Prod:BN:Accessibility problems with
LinkExchange code


Customer Name: Christopher Gerard Watson
Phone:
Date: Tue Jan 15 14:12:22 PST 2002

Re: Product/Service
Subject: Accessibility problems with LinkExchange code

SKU: Banner Network
Comments:
Hello. I have been a member of LinkExchange since 1997. I have a problem now
though. Both "Bobby" and "A-Prompt" (accessibility-awareness programs) say
that the following are w3c priority 1 errors (the worst kind):
Each FRAME must reference an HTML file. <file:/C:PROGRAM
FILESCASTBOBBY3.2htmlglsg38.html>(1 instance)
Lines 218-225: <!-- BEGIN LINKEXCHANGE CODE --><iframe
src="http://leader.linkexchange.com/X280763/showiframe?" width="468"
height="60" marginwidth="0" marginheight="0" frameborder="0"
scrolling="no"><a

Give each frame a title. <file:/C:PROGRAM
FILESCASTBOBBY3.2htmlglsg39.html>(1 instance)
Lines 218-225: <!-- BEGIN LINKEXCHANGE CODE --><iframe
src="http://leader.linkexchange.com/X280763/showiframe?" width="468"
height="60" marginwidth="0" marginheight="0" frameborder="0"
scrolling="no"><a

How can I fix these? Is there a way for you to fix it at your end? I want my
pages to be web-standards compliant and also disability-friendly. There are
fed standards now about accessibility for government web sites, and business
web sites have already been sued. My motivation though is to make my pages
more accessible for everyone.

Peace, Chris Watson




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