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Thread: seeking information about sieble accessibility

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From: Shrirang Sahasrabudhe
Date: Wed, Nov 22 2006 3:30AM
Subject: seeking information about sieble accessibility
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Hi,
I need to know the level of accessibility in Siebel applications.
1. how far Siebel is accessible when used with jaws?
2. What should be done in order to create accessible application using Siebel
3. are there any Siebel accessibility standards/guidelines which I need to adhere to while developing the app?
4. how to evaluate accessibility of the resulting application?
Any guidance in this regard would be highly appreciated
Thanks
Shri



***********************************************************
If you try, you risk failure. If you don't, you ensure it....I try.
Shrirang Sahasrabudhe,
Pune, India.
Phone: 0091-020-4227558.

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From: Alastair Campbell
Date: Wed, Nov 22 2006 4:20AM
Subject: Re: seeking information about sieble accessibility
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Caveat: I've only seen it being used by expert users without
accessibility issues, I haven't dug around in the interface,

> 1. how far Siebel is accessible when used with jaws?

You could get a few answers on this, but I doubt any of them are good.
My impression was that there are a lot of forms, JavaScript, and a very
complex (almost certainly table based) layout.

If Jaws does manage to get around the interface ok, I doubt it would be
understandable.

> 2. What should be done in order to create accessible
> application using Siebel

Ask the provider? This is probably a mountain of a project, if you can
even get access to changing the interface.

> 3. are there any Siebel accessibility standards/guidelines
> which I need to adhere to while developing the app?

AFAIK it is a web based application, so WCAG applies. I'm not aware of
anything Seibel specific.

> 4. how to evaluate accessibility of the resulting application?
> Any guidance in this regard would be highly appreciated

Usability testing with a variety of users/technologies combined with
expert audits? In terms of a methodology, I suggest something like this:
http://www.wabcluster.org/uwem05/uwem_0_5.html#Evaluation_procedures_and
_conformance

Kind regards,

-Alastair

--
Alastair Campbell | Director of User Experience

Nomensa Email Disclaimer:
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From: Shrirang Sahasrabudhe
Date: Wed, Nov 22 2006 8:50PM
Subject: Re: seeking information about sieble accessibility
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thanks for the info. it will surely help me. -Shri

Alastair Campbell < = EMAIL ADDRESS REMOVED = > wrote: Caveat: I've only seen it being used by expert users without
accessibility issues, I haven't dug around in the interface,

> 1. how far Siebel is accessible when used with jaws?

You could get a few answers on this, but I doubt any of them are good.
My impression was that there are a lot of forms, JavaScript, and a very
complex (almost certainly table based) layout.

If Jaws does manage to get around the interface ok, I doubt it would be
understandable.

> 2. What should be done in order to create accessible
> application using Siebel

Ask the provider? This is probably a mountain of a project, if you can
even get access to changing the interface.

> 3. are there any Siebel accessibility standards/guidelines
> which I need to adhere to while developing the app?

AFAIK it is a web based application, so WCAG applies. I'm not aware of
anything Seibel specific.

> 4. how to evaluate accessibility of the resulting application?
> Any guidance in this regard would be highly appreciated

Usability testing with a variety of users/technologies combined with
expert audits? In terms of a methodology, I suggest something like this:
http://www.wabcluster.org/uwem05/uwem_0_5.html#Evaluation_procedures_and
_conformance

Kind regards,

-Alastair

--
Alastair Campbell | Director of User Experience

Nomensa Email Disclaimer:
http://www.nomensa.com/email-disclaimer.html






***********************************************************
If you try, you risk failure. If you don't, you ensure it....I try.
Shrirang Sahasrabudhe,
Pune, India.
Phone: 0091-020-4227558.
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From: Rebecca Ballard
Date: Wed, Dec 06 2006 12:30PM
Subject: Re: seeking information about sieble accessibility
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I'd re-iterate Alistair's comments. My experience with clients needing to
access Siebel apps with Jaws is that it is not very helpful.


Rebecca

= EMAIL ADDRESS REMOVED =

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