Thread Subject: Re: Topic for Discussion
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Date: Tue, Jan 09 2007 11:00 AM
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The rule of thumb I use when creating documentation is to
include keyboard instructions for any actions that do not
follow standard industry OS navigation methodologies. For
example: If the documentation says, "click on the open icon
or select open from the file menu." This is sufficient as
long as the file menu keyboard short cut follows the
standard shortcut key of "F". If for some reason the
shortcut key were, (very problematically - in my view -
SMILE), "l" instead of "f" you would need to include this
in the documentation. "Click on the open icon or select
the file menu (Alt +l) then select "open".
I think it would clutter the documentation to have keyboard
short-cuts for EVERY step in the process. There must be at
least some basic keyboard navigation knowledge assumed by
On Tue, 9 Jan 2007 09:26:39 -0600
"Jennifer Dexter" < = EMAIL ADDRESS REMOVED = > wrote:
> Hello everyone. In an effort to keep us all moving
> towards our final
> goal of beginning to answer all of the questions we have
> raised, the
> co-chairs have decided that we will be posting on issue
> from the issue
> list on the Wiki every day. Please respond to the
> listserv with your
> answers and they will be compiled on the Wiki issues
> page. If you want
> to see the model, the issue page now includes some
> responses to the
> questions from Jim Tobias.
> Today's issue: Should keyboard short cuts be required on
> every step of
> a process listed in the documentation?
> Jennifer Dexter
> Assistant Vice President, Government Relations
> Easter Seals
> 1425 K Street, N.W.
> Suite 200
> Washington, DC 20005
> Fax: 202-737-7914
> Please note change of address effective 6/26/06:
> Be an angel of change. You can change the lives of people
> living with
> disabilities. Earn your wings at
> <http://www.easterseals.com/> ..
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