Thread Subject: Re: Meeting today BUT NOT NEXT WEEK

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From: William Loughborough
Date: Mon, Apr 16 2007 7:40 AM

Gregg Vanderheiden wrote:
>
> Ones where it looked like no change or less cost were filled in just
> to get us started.
>
>
>
> Please look over the report and see what is missing or changed that we
> need to change.
>
{255}S 1193.41 (*)(i) cost/benefit: how can we focus on the continuing
costs of not providing this?

A major failing of getting everyone connected is the cognitive load we
tend to ignore: several generations of ad hoc training in such things as
the use of a telephone, whether "normally" or with AT. How much did it
cost to train (so far) billions of people to use a regular telephone or
a cell phone? How much benefit have we gained therefrom? Unless/until
everyone is seamlessly connected through telecommunications we are
little more than ants.

Once again I submit that we are ALL to some extent cognitively impaired.
I'm a reasonably adept person but I have never been able to comfortably
use a cell phone, largely because of the steep learning ramp which is
due to the fact that we haven't done the requisite USABILITY tasks. So
in a hand-waving cost/benefit "study" we can say that although it's
expensive to undertake this provision, not doing so is immensely more
costly.

Love.

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