Thread Subject: Section 508 Acquisition FAQ Page 2http://section508.gov/index.cfm?FuseAction=Content&ID=159#c
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From: Takemura, Michael (HP Accessibility)
Date: Mon, Nov 06 2006 4:10 PM
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ii. Do vendors have to provide product documentation in alternate
formats?
Yes, if it is a deliverable under a contract. Section 1194.41 of the
Access Board's standards provides that product support documentation
that is provided to end-users must be made available in alternate format
upon request. However, it is the agency's responsibility, not the
vendor's, to comply with this provision. Typically, agencies will
require such documentation from the vendor to be in an alternate format
as part of the deliverables required under the contract. The format of
the documentation requested from the vendor may vary. For example, an
agency may request the documentation in an electronic format that will
allow the agency to reprint information in Braille or alternate formats.
Other agencies may request the information to be provided by the vendor
in Braille, large print, audio cassette or other format as part of the
procurement.
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