Thread Subject: Re: Concerns from Conference Call

From: Deborah Buck
Date: Mon, Nov 06 2006 4:11 PM

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Katie thanks for your comments and suggestions. The suggested operating
protocols will be posted soon for review and comment (as soon as I can
figure out how to add new pages to the Subpart A area they will be posted-
your comments on dealing with new different or technology certainly
resonates with me right now). I will try to capture your additional
suggestions below and add them to the guidelines.



I would also request that in the future if people are talking too fast and
the quality of the captioning, or the proceedings of the call in general are
being compromised, that any member of the subcommittee should feel
comfortable to interrupt in some manner and remind people to slow down.
Laura and I will certainly try to be cognizant of this as well, but it's
always helpful to have immediate feedback so that we can get on the right
track. We appreciate you raising these concerns and suggestions- thanks.



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Subject: [teitac-subparta] Concerns from Conference Call



Hello Everyone,



I was at the conference call yesterday but it was a frustrating experience
and I wanted to express my concerns about how the call was conducted, in
hopes that in the future, we can avoid issues like that.



Some issues, such as the quality of the captioning is out of the hands of
this subcommittee, but it would help if during the calls, people spoke
slower so that the captioner can get what is being said, as well as if
people could remember to identify themselves. There were times when I had no
idea who was saying what and coupled with the at times incomprehensible
captioning, it made it very hard for me to follow along.



There are other issues that I think we can work out ourselves, namely that
if we are going to utilize a tool, we be aware that not everyone is familiar
with it and thus, should consider that. I'm speaking specifically about the
hand raising utility. I was not able to get onto that b/c the e-mail with
the address for it was sent to this account and I couldn't access it while
on the call. As such, I felt rather 'muted' during the call. I would suggest
that if we are employing a 'new' tool, that it should be disseminated to the
group, either on the workspace or through this listserv BEFORE the
call/meeting takes place so that people can familiarize themselves with it
if they need to. Trying to find some new tool, while keeping up with the
call, and everything else that is going on can be difficult, and often leave
some people 'out of the loop.'



I fully understand that the hand raising utility was employed as a means to
get a sense of order to the call and to facilitate discussion, but again,
the way that it was utilized in this call did not really allow for full
access - at least from my perspective.



I just wanted to raise these concerns so that future meetings/calls can
proceed smoother and with less scrambling for those who want to participate.



Thank you,



Katie Lee

Hearing Loss Ass'n

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