Thread Subject: Sec. 255 text relevant to documentation
This archival content is maintained by WebAIM and NCDAE on behalf of TEITAC and the U.S. Access Board . Additional details on the updates to section 508 and section 255 can be found at the Access Board web site.
Below are some excerpts from the FCC's Sec. 255 regs:
Â§ 7.3 Definitions
(m) The term usable shall mean that individuals with disabilities have
access to the full functionality and documentation for the product,
including instructions, product information (including accessible feature
information), documentation, bills and technical support which is provided
to individuals without disabilities.
Â§ 7.11 Information, documentation, and training.
(a) Manufacturers and service providers shall ensure access to information
and documentation it provides to its customers, if readily achievable.
Such information and documentation includes user guides, bills, installation
guides for end user installable devices, and product support communications,
regarding both the product in general and the accessibility features of the
product. Manufacturers shall take such other readily achievable steps as
(1) Providing a description of the accessibility and
compatibility features of the product upon request, including, as needed, in
alternate formats or alternate modes at no additional charge;
(2) Providing end user product documentation in alternate
formats or alternate modes upon request at no additional charge; and
(3) Ensuring usable customer support and technical support
in the call centers and service centers which support their products at no
(b) Manufacturers and service providers shall include in general product
information the contact method for obtaining the information required by
paragraph (a) of this section.