Thread Subject: I-Without Physical Contact

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From: awoolley@cusa.canon.com
Date: Mon, Mar 10 2008 5:05 PM
Subject: I-Without Physical Contact

All,

The following is an update to Version 2 of the Without Physical Contact
FPC. This is a joint Panasonic/Canon proposal.

The revision acknowledges that some actions, such as loading or removing
paper or consumables may require physical contact. Also, voice control is
added to voice dialing to broaden the applicability of this approach. Of
course, both these methods are subject to limitations per other
provisions.

Update to Version 2:

I- Without Physical Contact
Products with a visual interface must provide at least one mode that
allows the product to be accessible for people with disabilities with only
minimal physical contact with the product visual interface such as
power-on, initialization of a call, change of a mode of operation, or
initial connection and setup of a special interface device. This access
may be provided directly or through assistive technology.
Rationale and Notes
· It is well known that a large population of people with physical
disabilities cannot reach out to touch a product or cannot reach out long
enough to actually operate a product physically.
· While it is preferable that no contact at all be required, some
physical contact may be needed to turn power on, initialize a telephone
call, load or remove paper or consumables, or change mode of operation. In
some cases it may be required for the user to be assisted by a companion
or bystander with these operations.
· Assistive Technology examples:
o The use of a standard network interface (e.g. USB, Ethernet, IEEE
1394, Wi-Fi, Bluetooth, etc.) that allows users to control the product
using software via a wired or wireless network connection would meet this
provision.
o The use of the infra-red (?IR?) port used for remote controls in
consumer electronics products would meet this provision.
· Direct Access examples:
o Voice dialing or voice control is an example of direct access.
Access to voice dialing or voice control may require physical contact with
the product to initiate the call or change mode of operation to enable
voice recognition.

Thank you,

Aubrey

Aubrey Woolley
Government Policy and Compliance Analyst
Government Marketing Division
Canon USA, Inc.
TEL: (703) 807-3158
= EMAIL ADDRESS REMOVED =

From: Michele Budris
Date: Mon, Mar 10 2008 5:20 PM
Subject: Re: I-Without Physical Contact

The wiki has been updated for this.

Michele

On Mar 10, 2008, at 5:02 PM, = EMAIL ADDRESS REMOVED = wrote:

>
> All,
>
> The following is an update to Version 2 of the Without Physical
> Contact FPC. This is a joint Panasonic/Canon proposal.
>
> The revision acknowledges that some actions, such as loading or
> removing paper or consumables may require physical contact. Also,
> voice control is added to voice dialing to broaden the
> applicability of this approach. Of course, both these methods are
> subject to limitations per other provisions.
>
> Update to Version 2:
>
> I- Without Physical Contact
> Products with a visual interface must provide at least one mode
> that allows the product to be accessible for people with
> disabilities with only minimal physical contact with the product
> visual interface such as power-on, initialization of a call, change
> of a mode of operation, or initial connection and setup of a
> special interface device. This access may be provided directly or
> through assistive technology.
> Rationale and Notes
> · It is well known that a large population of people with
> physical disabilities cannot reach out to touch a product or cannot
> reach out long enough to actually operate a product physically.
> · While it is preferable that no contact at all be
> required, some physical contact may be needed to turn power on,
> initialize a telephone call, load or remove paper or consumables,
> or change mode of operation. In some cases it may be required for
> the user to be assisted by a companion or bystander with these
> operations.
> · Assistive Technology examples:
> o The use of a standard network interface (e.g. USB,
> Ethernet, IEEE 1394, Wi-Fi, Bluetooth, etc.) that allows users to
> control the product using software via a wired or wireless network
> connection would meet this provision.
> o The use of the infra-red (�IR�) port used for remote
> controls in consumer electronics products would meet this provision.
> · Direct Access examples:
> o Voice dialing or voice control is an example of direct
> access. Access to voice dialing or voice control may require
> physical contact with the product to initiate the call or change
> mode of operation to enable voice recognition.
>
> Thank you,
>
> Aubrey
>
> Aubrey Woolley
> Government Policy and Compliance Analyst
> Government Marketing Division
> Canon USA, Inc.
> TEL: (703) 807-3158
> = EMAIL ADDRESS REMOVED =
>

From: Gregg Vanderheiden
Date: Mon, Mar 10 2008 5:35 PM
Subject: Re: I-Without Physical Contact

I agree with the sentiment for this provision. But 'minimal' is ambiguous
and makes the provision non-testable.

And saying that all functionality of a phone is accessible except for the
person being able to initiate a call- doesn't sound very helpful.



Hmmmm.



How about



I- Without Physical Contact

Products must provide at least one mode that allows access to all
functionality of the product without requiring any physical contact with the
product beyond initial connection and setup of a special interface device.
This does not apply to powering product up, changing consumables or
maintenance.

Note: While it is preferable that no contact at all be required, it is
acceptable to use a physical connector (eg. a USB connector) to connect the
user's special interface device and/or to require help to switch the product
into the mode to use the special interface.






Gregg
-- ------------------------------
Gregg C Vanderheiden Ph.D.






_____


From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of
= EMAIL ADDRESS REMOVED =
Sent: Monday, March 10, 2008 6:03 PM
To: 'TEITAC Committee'
Cc: Schomburg, Paul
Subject: [teitac-committee] I-Without Physical Contact


All,

The following is an update to Version 2 of the Without Physical Contact FPC.
This is a joint Panasonic/Canon proposal.

The revision acknowledges that some actions, such as loading or removing
paper or consumables may require physical contact. Also, voice control is
added to voice dialing to broaden the applicability of this approach. Of
course, both these methods are subject to limitations per other provisions.

Update to Version 2:

I- Without Physical Contact
Products with a visual interface must provide at least one mode that allows
the product to be accessible for people with disabilities with only minimal
physical contact with the product visual interface such as power-on,
initialization of a call, change of a mode of operation, or initial
connection and setup of a special interface device. This access may be
provided directly or through assistive technology.
Rationale and Notes
* It is well known that a large population of people with physical
disabilities cannot reach out to touch a product or cannot reach out long
enough to actually operate a product physically.
* While it is preferable that no contact at all be required, some
physical contact may be needed to turn power on, initialize a telephone
call, load or remove paper or consumables, or change mode of operation. In
some cases it may be required for the user to be assisted by a companion or
bystander with these operations.
* Assistive Technology examples:
o The use of a standard network interface (e.g. USB, Ethernet, IEEE
1394, Wi-Fi, Bluetooth, etc.) that allows users to control the product using
software via a wired or wireless network connection would meet this
provision.
o The use of the infra-red ("IR") port used for remote controls in
consumer electronics products would meet this provision.
* Direct Access examples:
o Voice dialing or voice control is an example of direct access.
Access to voice dialing or voice control may require physical contact with
the product to initiate the call or change mode of operation to enable voice
recognition.

Thank you,

Aubrey

Aubrey Woolley
Government Policy and Compliance Analyst
Government Marketing Division
Canon USA, Inc.
TEL: (703) 807-3158
= EMAIL ADDRESS REMOVED =

From: Schomburg, Paul
Date: Mon, Mar 10 2008 7:10 PM
Subject: Re: I-Without Physical Contact

Gregg: The main body of this provision provides an explanation of what
is meant by "minimal" physical contact that was earlier discussed quite
thoroughly. Your proposal eliminates the ability to comply by using
voice control or voice dialing when it requires pressing a button before
speaking. These are features which can provide a great help to many
people with disabilities and shouldn't be eliminated here. Aubrey just
asked to add some minor clarification language to the rationale and
notes to cover loading or removing paper or consumables. . I would
prefer that we stay with the language that was worked out earlier rather
than starting all over again.



Thanks, Paul

From: Gregg Vanderheiden
Date: Tue, Mar 11 2008 12:10 AM
Subject: Re: I-Without Physical Contact

Correct.



When we spoke about this - press to talk voice control specifically should
fail this provision. They can indeed help a lot of people but they do not
help the group that this provision was designed to assist.



The language that was worked out earlier did not have 'minimum physical
contact' so I don't know for sure what you are referring to.



Randy can help more here I think.




Gregg
-- ------------------------------
Gregg C Vanderheiden Ph.D.






_____


From: Schomburg, Paul [mailto: = EMAIL ADDRESS REMOVED = ]
Sent: Monday, March 10, 2008 8:07 PM
To: Gregg Vanderheiden; TEITAC Committee
Cc: Schomburg, Paul
Subject: RE: [teitac-committee] I-Without Physical Contact

Gregg: The main body of this provision provides an explanation of what is
meant by "minimal" physical contact that was earlier discussed quite
thoroughly. Your proposal eliminates the ability to comply by using voice
control or voice dialing when it requires pressing a button before speaking.
These are features which can provide a great help to many people with
disabilities and shouldn't be eliminated here. Aubrey just asked to add
some minor clarification language to the rationale and notes to cover
loading or removing paper or consumables. . I would prefer that we stay
with the language that was worked out earlier rather than starting all over
again.



Thanks, Paul




_____


From: Gregg Vanderheiden [mailto: = EMAIL ADDRESS REMOVED = ]
Sent: Monday, March 10, 2008 7:34 PM
To: 'TEITAC Committee'
Cc: Schomburg, Paul
Subject: RE: [teitac-committee] I-Without Physical Contact



I agree with the sentiment for this provision. But 'minimal' is ambiguous
and makes the provision non-testable.

And saying that all functionality of a phone is accessible except for the
person being able to initiate a call- doesn't sound very helpful.



Hmmmm.



How about



I- Without Physical Contact

Products must provide at least one mode that allows access to all
functionality of the product without requiring any physical contact with the
product beyond initial connection and setup of a special interface device.
This does not apply to powering product up, changing consumables or
maintenance.

Note: While it is preferable that no contact at all be required, it is
acceptable to use a physical connector (eg. a USB connector) to connect the
user's special interface device and/or to require help to switch the product
into the mode to use the special interface.






Gregg
-- ------------------------------
Gregg C Vanderheiden Ph.D.






_____


From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of
= EMAIL ADDRESS REMOVED =
Sent: Monday, March 10, 2008 6:03 PM
To: 'TEITAC Committee'
Cc: Schomburg, Paul
Subject: [teitac-committee] I-Without Physical Contact


All,

The following is an update to Version 2 of the Without Physical Contact FPC.
This is a joint Panasonic/Canon proposal.

The revision acknowledges that some actions, such as loading or removing
paper or consumables may require physical contact. Also, voice control is
added to voice dialing to broaden the applicability of this approach. Of
course, both these methods are subject to limitations per other provisions.

Update to Version 2:

I- Without Physical Contact
Products with a visual interface must provide at least one mode that allows
the product to be accessible for people with disabilities with only minimal
physical contact with the product visual interface such as power-on,
initialization of a call, change of a mode of operation, or initial
connection and setup of a special interface device. This access may be
provided directly or through assistive technology.
Rationale and Notes
* It is well known that a large population of people with physical
disabilities cannot reach out to touch a product or cannot reach out long
enough to actually operate a product physically.
* While it is preferable that no contact at all be required, some
physical contact may be needed to turn power on, initialize a telephone
call, load or remove paper or consumables, or change mode of operation. In
some cases it may be required for the user to be assisted by a companion or
bystander with these operations.
* Assistive Technology examples:
o The use of a standard network interface (e.g. USB, Ethernet, IEEE
1394, Wi-Fi, Bluetooth, etc.) that allows users to control the product using
software via a wired or wireless network connection would meet this
provision.
o The use of the infra-red ("IR") port used for remote controls in
consumer electronics products would meet this provision.
* Direct Access examples:
o Voice dialing or voice control is an example of direct access.
Access to voice dialing or voice control may require physical contact with
the product to initiate the call or change mode of operation to enable voice
recognition.

Thank you,

Aubrey

Aubrey Woolley
Government Policy and Compliance Analyst
Government Marketing Division
Canon USA, Inc.
TEL: (703) 807-3158
= EMAIL ADDRESS REMOVED =

From: Schomburg, Paul
Date: Tue, Mar 11 2008 5:05 AM
Subject: Re: I-Without Physical Contact

Gregg: The version that Aubrey has edited is version 2 at
http://teitac.org/wiki/EWG:Draft_Jan_7#I_-_Without_Physical_Contact.
This version included "minimal physical contact". I don't recall much
concern on the use of this terminology months ago, so I thought there
was consensus to include it. I'm not aware of a discussion of this
provision being included on the TEITAC agenda or that it was "worked
out" on last week's call. I can't accept the version that you proposed
March 4 unless press to talk voice control is specifically allowed.



Thanks, Paul

From: Gregg Vanderheiden
Date: Tue, Mar 11 2008 10:00 AM
Subject: Re: I-Without Physical Contact

Hi Paul,



On the calls (right after version 2 was introduced) it was pointed out that
there were problems with it- so it wasn't discussed much. There was no
consensus on it because of that.



RE: 'worked out on last weeks call". A agree that that didn't happen.
My note said "worked out earlier" - which is version 1.



"Press to talk voice control" has always been identified as something that
did not pass if it required you to press a button on the product for each
command. That has been true since the original discussions back in General
meetings. That would clearly require continuous ability to touch and
operate controls on the product. Am I missing your meaning? Did you
mean voice control where you don't have to touch the product?




Gregg
-- ------------------------------
Gregg C Vanderheiden Ph.D.






_____


From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Schomburg,
Paul
Sent: Tuesday, March 11, 2008 6:02 AM
To: TEITAC Committee
Cc: Schomburg, Paul
Subject: Re: [teitac-committee] I-Without Physical Contact

Gregg: The version that Aubrey has edited is version 2 at
http://teitac.org/wiki/EWG:Draft_Jan_7#I_-_Without_Physical_Contact. This
version included "minimal physical contact". I don't recall much concern on
the use of this terminology months ago, so I thought there was consensus to
include it. I'm not aware of a discussion of this provision being included
on the TEITAC agenda or that it was "worked out" on last week's call. I
can't accept the version that you proposed March 4 unless press to talk
voice control is specifically allowed.



Thanks, Paul




_____


From: Gregg Vanderheiden [mailto: = EMAIL ADDRESS REMOVED = ]
Sent: Tuesday, March 11, 2008 1:58 AM
To: Schomburg, Paul; 'TEITAC Committee'
Subject: RE: [teitac-committee] I-Without Physical Contact



Correct.



When we spoke about this - press to talk voice control specifically should
fail this provision. They can indeed help a lot of people but they do not
help the group that this provision was designed to assist.



The language that was worked out earlier did not have 'minimum physical
contact' so I don't know for sure what you are referring to.



Randy can help more here I think.




Gregg
-- ------------------------------
Gregg C Vanderheiden Ph.D.






_____


From: Schomburg, Paul [mailto: = EMAIL ADDRESS REMOVED = ]
Sent: Monday, March 10, 2008 8:07 PM
To: Gregg Vanderheiden; TEITAC Committee
Cc: Schomburg, Paul
Subject: RE: [teitac-committee] I-Without Physical Contact

Gregg: The main body of this provision provides an explanation of what is
meant by "minimal" physical contact that was earlier discussed quite
thoroughly. Your proposal eliminates the ability to comply by using voice
control or voice dialing when it requires pressing a button before speaking.
These are features which can provide a great help to many people with
disabilities and shouldn't be eliminated here. Aubrey just asked to add
some minor clarification language to the rationale and notes to cover
loading or removing paper or consumables. . I would prefer that we stay
with the language that was worked out earlier rather than starting all over
again.



Thanks, Paul




_____


From: Gregg Vanderheiden [mailto: = EMAIL ADDRESS REMOVED = ]
Sent: Monday, March 10, 2008 7:34 PM
To: 'TEITAC Committee'
Cc: Schomburg, Paul
Subject: RE: [teitac-committee] I-Without Physical Contact



I agree with the sentiment for this provision. But 'minimal' is ambiguous
and makes the provision non-testable.

And saying that all functionality of a phone is accessible except for the
person being able to initiate a call- doesn't sound very helpful.



Hmmmm.



How about



I- Without Physical Contact

Products must provide at least one mode that allows access to all
functionality of the product without requiring any physical contact with the
product beyond initial connection and setup of a special interface device.
This does not apply to powering product up, changing consumables or
maintenance.

Note: While it is preferable that no contact at all be required, it is
acceptable to use a physical connector (eg. a USB connector) to connect the
user's special interface device and/or to require help to switch the product
into the mode to use the special interface.






Gregg
-- ------------------------------
Gregg C Vanderheiden Ph.D.






_____


From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of
= EMAIL ADDRESS REMOVED =
Sent: Monday, March 10, 2008 6:03 PM
To: 'TEITAC Committee'
Cc: Schomburg, Paul
Subject: [teitac-committee] I-Without Physical Contact


All,

The following is an update to Version 2 of the Without Physical Contact FPC.
This is a joint Panasonic/Canon proposal.

The revision acknowledges that some actions, such as loading or removing
paper or consumables may require physical contact. Also, voice control is
added to voice dialing to broaden the applicability of this approach. Of
course, both these methods are subject to limitations per other provisions.

Update to Version 2:

I- Without Physical Contact
Products with a visual interface must provide at least one mode that allows
the product to be accessible for people with disabilities with only minimal
physical contact with the product visual interface such as power-on,
initialization of a call, change of a mode of operation, or initial
connection and setup of a special interface device. This access may be
provided directly or through assistive technology.
Rationale and Notes
* It is well known that a large population of people with physical
disabilities cannot reach out to touch a product or cannot reach out long
enough to actually operate a product physically.
* While it is preferable that no contact at all be required, some
physical contact may be needed to turn power on, initialize a telephone
call, load or remove paper or consumables, or change mode of operation. In
some cases it may be required for the user to be assisted by a companion or
bystander with these operations.
* Assistive Technology examples:
o The use of a standard network interface (e.g. USB, Ethernet, IEEE
1394, Wi-Fi, Bluetooth, etc.) that allows users to control the product using
software via a wired or wireless network connection would meet this
provision.
o The use of the infra-red ("IR") port used for remote controls in
consumer electronics products would meet this provision.
* Direct Access examples:
o Voice dialing or voice control is an example of direct access.
Access to voice dialing or voice control may require physical contact with
the product to initiate the call or change mode of operation to enable voice
recognition.

Thank you,

Aubrey

Aubrey Woolley
Government Policy and Compliance Analyst
Government Marketing Division
Canon USA, Inc.
TEL: (703) 807-3158
= EMAIL ADDRESS REMOVED =

From: Schomburg, Paul
Date: Tue, Mar 11 2008 11:55 AM
Subject: Re: I-Without Physical Contact

Gregg: A "press to operate voice control" feature would only require a
minimal physical contact that is well within the range of many
physically disabled individuals. I remember seeing a demo of a
paralyzed individual who could operate a cell phone by bumping a bar
with his head to initiate the voice control feature - then he could
speak the person's name that he desired to call. Thus, I think this
section should be drafted to allow the use of voice control via a
minimal physical touch. This does not require "continuous ability to
touch and operate controls on the product." I think the use of "a
physical connector (eg. a USB connector) to connect the user's special
interface device" requires just as much or more physical contact to
properly seat the connector.



In addition, Section 255 requires a product to be accessible to and
useable by persons with disabilities unless readily achievable. Only in
the case it is not readily achievable to provide direct accessibility is
the manufacturer required to "ensure that the equipment or software is
compatible with existing peripheral devices or specialized customer
premises equipment commonly used by individuals with disabilities to
achieve access, if readily achievable." The way you drafted this
provision would require compatibility with assistive technology for ALL
products unless it provides advanced voice recognition capability not
technically or economically feasible for most consumer products. I
would like to define a means to comply that can be technically and
economically achieved by a wider range of products that does not require
compatibility with assistive devices.



Thanks, Paul