Documentation:Topic List

Topic List

This page is for tracking issues/topics this subcommittee needs to look into.

All drafts have been moved to: the main Documentation page, including the most current draft of all provisions, and drafting history.

Documentation Issues

• Keyboard short cuts: Should keyboard shortcuts be required on every step of a process listed in the documentation? (New provision included in March 12 draft submission)

• Context-sensitive help: Should we require context-sensitive help in software applications?

• Alternate formats
  • Verify current 508 text is clear on who supplies alternate format (who pays for it).
  • What are acceptable electronic formats? pdf, ascii, a word processor file such as Word
  • How can we ensure that links to documentation in accessible formats are presented in an equivalent way to non-accessible formats?

• Documentation of workarounds or other AT/application notes.
  • Within documentation, what accessibility and compatibility features are included in the product and how they can be modified.

• When products have visibly discernible landmarks, how should these be included in the documentation?
• Cognitive issues in documentation (discussion)

Support Issues

• Remote assistance feature for cognitive disabilities (discussion transcript)
• Ensure text is clear on what falls under vendor or agency responsibilities. When the transition happens.
• Examine where delivery mechanisms for technical support have changed and need to be addressed (email, instant messages etc.)

Other Topics Raised

• Specific inclusion of a point of contact for technical support (to not be bounced back and forth)
• Accessibility of any training provided/contracted in relation to the product
• VPAT how can we make this more thorough to permeate the entire 508 process?
• Include guidelines for Plain Language?