Note

This archival content is maintained by WebAIM and NCDAE on behalf of TEITAC and the U.S. Access Board . Additional and up-to-date details on the updates to section 508 and section 255 can be found at the Access Board web site.

Mapping of EITAAC to Section 508

Contents

General Standards for Accessibility

5.2.1.1 Usable without Vision

5.2.1.1. Usable without Vision
EITAAC EITAAC Provision 508 508 Provision
5.2.1.1.1.  Provide at least one mode that does not require user vision.  [TAAG] 1194.31 (a) (a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.
5.2.1.1.2. Provide visual information through at least one mode in auditory form.  [TAAG] 1194.24 (d) (d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.
5.2.1.2.1. Provide at least one mode that permits operation of controls and mechanical functions by users with visual acuity between 20/70 and 20/200, without relying on audio output. [TAAG] 1194.31 (b) (b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.       
5.2.1.2.2. Provide visual information through at least one mode to users with visual acuity between 20/70 and 20/200 without relying on audio. [TAAG] 1194.31(b)  (b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.       
5.2.1.2.3. If audio and non-audio access approaches are provided they shall be able to work both separately or simultaneously.    
5.2.1.2.4. The contrast between the text and the background behind the text at its worst location shall be greater than 70% or it shall be able to adjust the text or background to meet this specification.   1194.21 (j) (j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.
5.2.1.2.4.   1194.21 (h) (h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.
5.2.1.3. Usable with little or no color perception
EITAAC EITAAC Provision 508 508 Provision
5.2.1.3.1. Provide at least one mode that does not require user color perception. [TAAG] 1194.21 (i) (i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
5.2.1.3.2. Information presented shall not require color perception. 1194.22 (c) (c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.
5.2.1.3.2.   1194.21 (g) (g) Applications shall not override user selected contrast and color selections and other individual display attributes.

5.2.1.4. Usable without Hearing

5.2.1.4. Usable without Hearing
EITAAC EITAAC Provision 508 508 Provision
5.2.1.4.1. Provide at least one mode that does not require user auditory perception. [TAAG] 1194.31 (c) (c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided.
5.2.1.4.2. Provide auditory information through at least one mode in visual form and, where appropriate, in tactile form. [TAAG]  For multimedia material or where user interaction is required, display of the visual/tactile form shall be in synchrony with the audio presentation. 1194.31 (b) (b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.

5.2.1.5. Usable with Limited Hearing

5.2.1.5. Usable with Limited Hearing
EITAAC EITAAC Provision 508 508 Provision
5.2.1.5.1. Provide audio information, including any auditory feedback tones that are important for the use of the product, through at least one mode in enhanced auditory fashion (i.e., increased amplification).  1194.31 (d) (d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.
5.2.1.5.2. For voice output from devices, provide incremental volume control with output amplification up to a level of at least 97 dB SPL with at least one intermediate step of 89 dB SPL.   1194.25 (f) (f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.
5.2.1.5.3 For transmitted voice signals, provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, provide at least one intermediate step of 12 dB of gain. 1194.23 (f) (f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.
5.2.1.5.4. For the safety of other users, if the E&IT has the possibility of exceeding 120 dB SPL then a mechanism shall be included to automatically reset the volume to a safe level after every use (e.g. when handset is replaced) but not before.  1194.23 (g)  (g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. 
5.2.1.5.4.   1194.25 (f) (f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.
5.2.1.5.4.1. If there is an automatic volume reset then there shall be an override for non-public, non-shared E&ITs or a means to easily reset to the user's volume setting.      
5.2.1.5.4.2 Where there is an override there shall be a way to visually determine the current volume setting.     

5.2.1.6. Usable with Limited Manual Dexterity, Reach and / or Strength

5.2.1.6. Usable with Limited Manual Dexterity, Reach and / or Strength
EITAAC EITAAC Provision 508 508 Provision
5.2.1.6.1. Provide at least one mode that does not require fine motor control or simultaneous actions. [TAAG] 1194.31 (f) (f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.
5.2.1.6.2. Provide at least one mode that is operable with limited reach and strength. [TAAG]    
5.2.1.6.3 The E&IT shall comply with the following section of the ADAAG 1998: Section 4.27.4 Controls and Operating Mechanisms    

5.2.1.7. Usable without Time-dependent Controls or Displays

5.2.1.7. Usable without Time-dependent Controls or Displays
EITAAC EITAAC Provision 508 508 Provision
5.2.1.7.1. Provide at least one mode that does not require a response time. Alternatively, a response time may be required if the response time may be by-passed or adjusted by the user over a range equal to at least 5 times the average user setting with a value of at least 5 seconds.   1194.25 (b) (b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.
5.2.1.7.2. Provide moving text in at least one static presentation mode at the option of the user. [TAAG]    

5.2.1.8. Usable without Speech

5.2.1.8. Usable without Speech
EITAAC EITAAC Provision 508 508 Provision
5.2.1.8.1. Provide at least one mode that does not require user speech. [TAAG] 1194.31 (e) (e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.

5.2.1.9. Usable with Limited Cognitive or Memory Abilities

5.2.1.9. Usable with Limited Cognitive or Memory Abilities
EITAAC EITAAC Provision 508 508 Provision
5.2.1.9.1. Provide at least one mode that minimizes the cognitive, and memory ability required of the user.    

5.2.1.10. Usable with Language or Learning Disabilities

5.2.1.10. Usable with Language or Learning Disabilities
EITAAC EITAAC Provision 508 508 Provision
5.2.1.10.1. Provide at least one mode that accommodates people with learning disabilities.    

5.2.1.11. Availability of Audio Cutoff

5.2.1.11. Availability of Audio Cutoff
EITAAC EITAAC Provision 508 508 Provision
5.2.1.11.1. Where E&IT access features deliver speech output, provide a mechanism for private listening.       
5.2.1.11.2. Where E&IT access features deliver speech output, provide a mechanism for interuptability.       

5.2.1.12. Prevention of Visually-induced Seizures

5.2.1.12. Prevention of Visually-induced Seizures
EITAAC EITAAC Provision 508 508 Provision
5.2.1.12.1. 5.2.1.12.1. Visual displays and indicators shall minimize visual flicker that might induce seizures in people with photosensitive epilepsy. [TAAG]   Rates of 3 Hz or lower, or 60 Hz or higher are recommended.  1194.21 (k)   (k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.
5.2.1.12.1.   1194.25 (i)  (i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

5.2.1.13. Biometric Identification / Activation Bypassing

5.2.1.13. Biometric Identification / Activation Bypassing
EITAAC EITAAC Provision 508 508 Provision
5.2.1.13.1. Where biometric forms of user identification or activation are used (retinal scanning, iris scanning, voiceprint identification, fingerprint scanning etc.), an alternative form of identification or activation which does not require the user to possess particular biological characteristics, shall be provided. 1194.25 (d) (d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

5.2.1.14. Usable with Upper Extremity Prosthetics

5.2.1.14. Usable with Upper Extremity Prosthetics
EITAAC EITAAC Provision 508 508 Provision
5.2.1.14.1 Touchscreens or touch-operated controls shall be usable without requiring body contact or close human body proximity. [TAAG] 1194.25 (c)  (c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).    
5.2.1.14.1   1194.25 (d) (d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

5.2.1.15. Hearing Aid Compatibility

5.2.1.15. Hearing Aid Compatibility
EITAAC EITAAC Provision 508 508 Provision
5.2.1.15.1 Where an E&IT delivers output by an audio transducer which is normally held up to the ear, provide a means for effective magnetic wireless coupling to hearing aids. If the E&IT communicates by RF, electromagnetic compatibility with hearing aids shall be addressed. EIA RS-504 defines the signal level requirements for this section. ANSI C63.19 (draft)provides the tests and parameters for compatibility between hearing aids and wireless communications devices including magnetic (t-coil) and electromagnetic compatibility.[NOTE: ANSI C63.19 (draft) applies and extends the requirements of EIA RS-504 for use with wireless communications devices.  It provides more specific guidance for cases where an RF transmission field is also involved.] 1194.23 (h)  (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.   
5.2.1.15.1   1194.23 (i) (i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.

5.2.1.16 Usable from a Wheelchair or Similar Mobility Device

5.2.1.16 Usable from a Wheelchair or Similar Mobility Device
EITAAC EITAAC Provision 508 508 Provision
5.2.1.17.1. (error in EITAAC Report, should be 5.2.1.16.1) E&IT shall be usable from a wheelchair or similar mobility device.  For this reason the E&IT shall comply with the following provisions of the ADAAG 1998: Section 4.2 Space Allowance and Reach Ranges; Section 4.3 Accessible Route; Section 4.5 Ground and Floor Surfaces. 1194.25 (j) 1-4 (j) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following:(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length (see Figure 1 of this part).(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. (3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.(4) Operable controls shall not be more than 24 inches behind the reference plane (see Figure 2 of this part).

5.2.2. Compatibility with Devices used for Access

5.2.2. Compatibility with Devices used for Access
EITAAC EITAAC Provision 508 508 Provision
5.2.2.1.1. All E&IT that acts as a transport or conduit for information/communication shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information/communication in an accessible format.  In particular, technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.  1194.23 (j) (j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.
5.2.2.2.1 Information and control needed for the real time operation of an E&IT (including equivalent access to control, output, alerts, icons, on-line help, and on-line documentation) shall be available to an external device in a cross-industry standard form that is easily and completely translatable into text.  This form shall be available via a cross-industry standard port that does not require manipulation of a connector by the user. 1194.26 (a)   (a) All mechanically operated controls and keys shall comply with §1194.23 (k) (1) through (4). 
5.2.2.2.1   1194.26 (d)    (d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.
5.2.2.3.1. E&ITs providing auditory output shall provide the auditory signal at a standard signal level through an industry standard connector. [TAAG]  An exception is E&ITs that only provide simple auditory information that is also provided visually by the E&IT.   1194.25 (e) (e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.

5.2.3. Information, Documentation, and Support

5.2.3. Information, Documentation, and Support
EITAAC EITAAC Provision 508 508 Provision
5.2.3.1. Providing a description of the accessibility and compatibility features of the E&IT upon request, including, as needed, in alternate formats or alternate modes at no additional charge. 1194.41 (a) (a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.
5.2.3.2. Providing end-user E&IT documentation in alternate formats or alternate modes upon request at no additional charge. 1194.41 (b) (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.
5.2.3.3. Ensuring accessible and usable customer support and technical support in the call centers and service centers (including TTY and training in the use of telecommunications relay services) which support their E&ITs at no additional charge beyond that which is charged to non-disabled users (including allowances for extra communication time).  1194.41 (c) (c) Support services for products shall accommodate the communication needs of end-users with disabilities.
5.2.3.4. Making electronic versions of the documents available on the Internet in accessible form on an accessible site.    It shall also be available on request via mail.    
5.2.3.5. Including the contact method for obtaining the information required by this section, in general E&IT information.     
5.2.3.6. Ensuring that any training provided (by manufacturers, providers or other parties) accommodates the functional capabilities of all participants.  In developing, or incorporating existing training programs, consideration shall be given to the following factors: Accessibility needs of individuals with disabilities (as participants or trainers); Means of communicating with individuals with disabilities before and after training; Commonly used adaptive technology used with the manufacturers and provider's E&ITs; Solutions for accessibility and compatibility.    

Technology Specific Standards for Accessibility

If the E&IT has a Physical Keyboard

If the E&IT has a physical keyboard...
EITAAC EITAAC Provision 508 508 Provision
5.3.1.1. Keys shall be tactilely discernable without actuating the keys. 1194.23 (k) 1   (k) Products which have mechanically operated controls or keys, shall comply with the following:(1) Controls and keys shall be tactilely discernible without activating the controls or keys.
5.3.1.2. The keyboard delay before repeat, if keyboard repeat is supported, shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.  1194.23 (k) 3 (3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.
5.3.1.3. All actions available or required by the E&IT shall be available from the keyboard (i.e., keyboard equivalents for all non-keyboard actions or commands).     
5.3.1.4. E&IT (including software applications and electronic forms) shall provide logical navigation among interface elements (e.g. fields, buttons and controls) such as by tabbing or use of cursor keys. 1194.21 (l) (l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.
5.3.1.5. Assigned keyboard access (e.g., Ctrl+P for Print, Escape for cancel) shall be provided for commonly used functions or commands.    
5.3.1.6. All keyboard access functionality shall be documented with the E&IT and/or follow documented operating system conventions.    
5.3.1.7. The software intended to be installed on an E&IT shall not interfere with existing accessibility features built into the E&IT or its operating system (e.g., Sticky Keys, Slow Keys, Repeat Keys). 1194.21 (b) (b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.
5.3.1.8. The status of all locking or latching keys shall  be discernable either through touch or sound, in addition to being visually discernable. 1194.23 (k) 4 (k) Products which have mechanically operated controls or keys, shall comply with the following:  (4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.
5.3.1.9. The keyboard map shall not change except under user control, so that a user memorizing key locations shall be able to rely on those locations.    

If the E&IT is software in nature and runs on a platform that has an operating system

If the E&IT is software in nature and runs on a platform that has an operating system ...
EITAAC EITAAC Provision 508 508 Provision
5.3.2.1. It shall support Keyboard Access as described in Section 5.3.1, if the E&IT has a keyboard. 1194.21 (a) (a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.
5.3.2.2. Provide a well-defined visual focus indicator that moves among interactive interface elements as the input focus changes. The  focus shall be programmatically exposed (read and set) so that  assistive technology can track focus and focus changes.  1194.21 (c) (c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.
5.3.2.3. Sufficient information about a user interface element shall be available to assistive technology to enable the AT to understand the identity, operation and state of the element (e.g., element is a text box with label "enter password," or a check box which is checked). 1194.21 (d) (d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.
5.3.2.4. Where an image represents an interface element or the state of an interface element, there must be a way for assistive technology to associate meaningful text with the image.  Examples include providing text labels for desktop icons, or making text available as a pop-up, tool-tip, or bubble help to concisely indicate state, or the result of acting on the element. Such text shall be programmatically accessible to assistive technology. 1194.21 (d) (d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.
5.3.2.5. The use of images shall be consistent throughout the application (e.g., use the same folder icon or the same icon to indicate 'selected' if such is used in several places in the application).  1194.21 (e) (e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.
5.3.2.6. Provide text through an Application Programming Interface (API)supporting interaction with assistive technology or use system text writing tools. The minimum information that shall be available to an assistive technology is text content, text input caret location, and text attributes.  1194.21 (f) (f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.
5.3.2.7. Provide a wide variety of color and font settings to allow for high contrast color schemes, large fonts and different font styles, including serif and sans-serif. Inherit and respect system-wide color settings.  1194.21 (j) 1194.25 (h) (j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. (h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.
5.3.2.8. Do not use color coding as the only means of conveying information or indicating an action. The software must provide an alternative or parallel method of displaying information that can be used by individuals who do not possess the ability to identify colors. 1194.25 (g) (g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
5.3.2.9. System startup and restart shall be accessible.    
5.3.2.10 Electronic forms shall be accessible in a manner, which allows full access to the information, field elements, and functionality required for completion of the form including all directions and cues. 1194.21 (l) (l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.
5.3.2.11. Software packages which install applications and operating system components shall conform to provisions in Sec. 5.3.1 and 5.3.2, or be fully accessible through an industry standard port as provided in Sec.  5.2.2.2.    

5.3.3 If the E&IT utilizes Web based information or applications

5.3.3 If the E&IT utilizes Web based information or applications...
EITAAC EITAAC Provision  508 508 Provision
5.3.3.1 Web content shall conform with level 'Double-A', satisfying all Priority 1 and 2 checkpoints, of the World Wide Web Consortium (W3C) 'Web Content Accessibility Guidelines 1.0' available at http://www.w3.org/TR//WAI-WEBCONTENT   The Access Board accepted 14 of the 16 Priority 1 WCAG checkpoints with modification (see below).
5.3.3.2 Tools for authoring Web page and sites (What-You-See-Is-What-I-Get (WYSIWIG)editors, conversion tools, image editors, site management tools) shall comply with Priorities 1 and 2 of the [ latest version at time Access Board does its regulations] of the W3C 'Authoring Tool Accessibility Guidelines' available at http://www.w3.org/TR   The access board did not accept this recommendation.
5.3.3.3 User agents shall comply with Priorities 1 and 2 of the [latest version at time Access Board does its regulations] of the W3C 'User Agent Accessibility Guidelines' available at http://www.w3.org/TR   The access board did not accept this recommendation.
5.3.3.1. regardless of format, all video that contains speech or other audio necessary for comprehension of the content shall be either open- or closed-captioned.  Closed captioned video must not require separate hardware, circuitry, or software to open the caption 1194.22 (a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.(d) Documents shall be organized so they are readable without requiring an associated style sheet.(e) Redundant text links shall be provided for each active region of a server-side image map.(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. (g) Row and column headers shall be identified for data tables. (h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.  (i) Frames shall be titled with text that facilitates frame identification and navigation. 
5.3.3.2. Tools for authoring Web page and sites (What-You-See-Is-What-I-Get (WYSIWIG)editors, conversion tools, image editors, site management tools) shall comply with Priorities 1 and 2 of the [ latest version at time Access Board does its regulations] of the W3C 'Authoring Tool Accessibility Guidelines' available at http://www.w3.org/TR. 1194.22  (j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.  (k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. (l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.  (m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l) 
5.3.3.2.   1194.22 (n) (n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.  
5.3.3.4 If there are navigation links or tool bars at the top and left side of your page, provide a link at the top of the page (a text link or as alt-text on an image) that says "skip over navigation links," and takes the user to the main content, starting point, or headline of the page. 1194.22 (o)  (o) A method shall be provided that permits users to skip repetitive navigation links.  (p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.
5.3.3.5. If extensive ASCII art is used, then a link shall be provided to allow a user to jump to the end of the ASCII art.      

5.3.4. If the E&IT provides Telecommunications

5.3.4. If the E&IT provides Telecommunications functions...
EITAAC EITAAC Provision 508 508 Provision
5.3.4.1. Telecommunications E&IT and customer premises E&IT shall be compatible with peripheral devices and specialized customer premises E&IT commonly used by individuals with disabilities to achieve accessibility, and shall comply with the following provisions, as applicable:    
5.3.4.1.1. TTY connectability: E&ITs which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. It shall also be possible for the user to easily turn any microphone on and off to allow the user to intermix speech with TTY use. 1194.23 (a) (a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.
5.3.4.1.2. TTY signal compatibility: E&ITs which include voice communication functionality, shall support use of all cross-manufacturer non-proprietary standard signals used by TTYs. 1194.23 (b) (b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.
5.3.4.2.  TTY users shall be able to utilize voice mail, auto-attendant,  and interactive voice response systems directly with their TTY. 1194.23 (c) (c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.
5.3.4.3 Voice mail, auto-attendant,  and interactive voice response systems shall provide at least one mode which does not require users to respond within a timed interval or allows users to adjust the timing and repetition of those intervals so that the systems can be used both by people with slower response times and by Telecommunication Relay Services or other situations where a person is interpreting for or assisting a user. 1194.23 (d) (d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.
5.3.4.4. If messaging is supported for voice calls, it shall be supported for TTY. 1194.23 (c) (c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.
5.3.4.5 Special services such as ANI (Automatic Number Identification) and ALI (Automatic Location Identification), if provided for voice telephony users, shall also be provided for users of a TTY and for users who cannot see displays. 1194.23 (e) (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

5.3.5. If the E&IT utilizes Video or Multimedia

5.3.5. If the E&IT utilizes Video or Multimedia...
EITAAC EITAAC Provision 508 508 Provision
5.3.5.1 Regardless of format, all video that contains speech or other audio necessary for comprehension of the content shall be either open- or closed-captioned.  Closed captioned video must not require separate hardware, circuitry, or software to open the captions, except as noted in Section 5.3.5.5. 1194.24 (e) (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.
5.3.5.1.1. Analog video media shall use the "EIA-608 specification" for line-21 closed caption data.     
5.3.5.1.2. Digital video formats that are defined by the Advanced Television Systems Commmittee (ATSC) shall use the specification EIA-708-A for closed captioning.  (NOTE:  By July 1, 1999 the FCC will initiate an NPRM on characteristics of Advanced Television Closed Captioning.  The resulting rule may or may not be identical to EIA-708-A, and when issued should be incorporated into the E&IT guidelines.) 1194.24 (e) (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.
5.3.5.1.3 Digital video disk (DVD) stored video shall use the EIA-608 specification.    
5.3.5.2. When a piece of media, including analog and digital video, contains visual information essential to understanding its content, the media shall also be available with narrative descriptions of visual displays. Digital video formats, including digital broadcast formats defined by the Advanced Television Systems Committee (ATSC) shall use the ancillary audio channels as defined in ATSC ancillary audio technical specifications, unless the narrative description is in the primary audio channel. 1194.24. (d) (d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.
5.3.5.3. Display or presentation of alternate text presentation or narrative descriptions shall be user-selectable unless permanent.  1194.24 (e) (e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.
5.3.5.4. All television displays 13 inches and larger, and computer equipment that includes tv receiver circuitry (TV E&IT) shall be equipped with caption decoder circuitry which receives and properly decodes and displays closed captions from broadcast, cable, videotape, and DVD signals.  Analog displays and receivers in computer components shall comply with the Federal Communications Commission part 15 rules which govern the specifications for television receivers.  Digital television displays shall contain decoder circuitry as defined in EIA-708 and shall receive and properly decode closed captions from digital television and from compatible auxiliary video sources.  TV E&IT not governed by these rules (e.g., monitors less than 13 inches, or monitors not equipped with built-in tuners and therefore not considered television displays), shall be equipped with separate closed caption decoders that comply with EIA-608. 1194.24 (a) (a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.
5.3.5.5. Digital television displays shall be equipped with caption decoder circuitry which receives and properly decodes and displays closed captions according to the "EIA-708-A" specification.  1194.24 (b) (b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.
5.3.5.6. Analog television displays shall be equipped with Secondary Audio Program playback circuitry as defined by the Multi-channel Television Sound specification. 1194.24 (c) (c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.
5.3.5.7. Digital television displays shall be equipped with ancillary audio playback capabilities as defined by the Advanced Television Systems Committee. 1194.24 (d)  (d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.
5.3.5.8. Embedded or encoded alternate text presentations (closed captions) and narrative descriptions shall be preserved intact when a piece of media is copied, transmitted, reformatted (edited), or transformed for display on subsequent platforms (particularly when digitized from an original analog format). "Preserved intact" includes maintaining all styles and exact timing and synchronization commands and zero introduction of errors or garbling of data.    

5.3.6. If the E&IT is an Information Transaction Machine (ITM)

5.3.6. If the E&IT is an Information Transaction Machine (ITM)...
EITAAC EITAAC Provision  508 508 Provision
5.3.6.1. The establishing of a person's identity and user interface (UI) display and interaction preferences shall be possible and of equivalent ease for people with and without disabilities. Examples of identification methods include cards, smart cards and biometrics. Examples of UI display preferences include magnified content, voice output, and remote access.    
5.3.6.2. The ITM shall be useable without the need of attaching a device to it or copying an assistive technology from a user device onto it. For purposes of this provision, a 2.5 mm. headphone jack that supports the use of headphones shall not be considered an external device. 1194.25 (a)  (a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology.
5.3.6.3. The ITM shall support full access to the functionality of the ITM in a secure manner via an external personal device connected to the ITM through wireless means, based on cross industry, community developed standards, per 5.2.2.2.1   1194.25 (e)  (e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.

5.3.7. If the E&IT is a PDA

5.3.7. If the E&IT is a PDA...
EITAAC EITAAC Provision  508 508 Provision
5.3.7.1 If it is not currently technically feasible to make a PDA accessible for a segment of disabled users, the host functions that support that PDA shall be made available to personal devices, such as laptop computers or dedicated notetakers, to achieve equivalent functionality    
5.3.8. If the E&IT provides an interface over a networkI. In addition to the requirements in Section 5.2 and applicable portions of Section 5.3, it shall meet the following requirements:    
5.3.8.1. The user interface it provides over the network must meet the applicable requirements of section  5.3.2.      

5.3.9. If the E&IT has cabling and /or other connections

5.3.9. If the E&IT has cabling and /or other connections...
EITAAC EITAAC Provision  508 508 Provision
5.3.9.1. Connection of appropriate cables, mounting and attaching external elements of the E&IT  (e.g. connecting an external monitor or accessory), the force required to make connections shall be no greater than 5 lbf (22.2 N). 1194.23. (k) 2 (k) Products which have mechanically operated controls or keys, shall comply with the following: (2) Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum.
5.3.9.2. Cables shall be tactilely differentiable or keyed for corresponding connections (which are also tactilely differentiable ).     

5.3.10. If the E&IT is used to produce information

5.3.10. If the E&IT is used to produce information...
EITAAC EITAAC Provision  508 508 Provision
5.3.10.1. Technologies used for production of information  (i.e.., documents, multimedia, etc.) shall allow for and facilitate the creation of alternative modality formats (visual, audible, tactile and text) if the basic format is not modality independent (e.g., text). Document formats that are primarily designed to recreate images of documents that contain text (except hand-written text) shall not be used unless the text is fully accessible.    

WebAIM is an initiative of:
Center for Persons with Disabilities (CPD) Utah State University