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Number of posts in this thread: 6 (In chronological order)

From: Richard Inman
Date: Thu, Jul 22 2021 4:12AM
Subject: Creating accessible technical how-to video content
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Hello All


My organisation is in the process of producing a series of how-to videos, to provide guidance to customers on how they should interact with one of our public-facing web applications. Each video shows a process being completed (for example, how to create an account) with the narrator providing a commentary.

Can anyone point me in the direction of a good accessible example of this sort of video content? We will provide captions and a transcript, but the audio description element at least to my mind seems problematic.

Any guidance would be gratefully received.


Many thanks


Richard

From: Steve Green
Date: Thu, Jul 22 2021 4:23AM
Subject: Re: Creating accessible technical how-to video content
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I can't point to a good example, but when we are advising clients on this type of video, we recommend scripting the audio track to contain all the relevant information, so they don't need a separate audio described version. Although the user interface might be complex, it is usually only necessary to describe a small part of it at any time. Of course I haven't seen yours, so I don't know if that's the case for you.

Steve Green
Managing Director
Test Partners Ltd


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Richard Inman
Sent: 22 July 2021 11:12
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Creating accessible technical how-to video content

Hello All


My organisation is in the process of producing a series of how-to videos, to provide guidance to customers on how they should interact with one of our public-facing web applications. Each video shows a process being completed (for example, how to create an account) with the narrator providing a commentary.

Can anyone point me in the direction of a good accessible example of this sort of video content? We will provide captions and a transcript, but the audio description element at least to my mind seems problematic.

Any guidance would be gratefully received.


Many thanks


Richard

From: Mark Magennis
Date: Thu, Jul 22 2021 5:15AM
Subject: Re: [EXTERNAL]Creating accessible technical how-to video content
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Hi Richard,

Yes audio description (AD) can be difficult for these kinds of videos because there is a lot of visual content that needs describing and there may not be enough silent space within the audio track to insert adequate descriptions at the right places. You have two choices and I would adopt them both if possible.

First, ensure that as far as possible the narration describes important visual content to reduce the need for AD. This can be as simple as the presenter saying for example "you can select different display preferences from the preferences menu in the main toolbar" rather than "change you display preferences here" or "see how you can choose to show as much or as little as you like". Including the important visual information in the narration will greatly reduce the need for AD.

Second, use a video player which pauses the video while AD is being spoken, so it essentially creates its own gaps. You'll need a player that has this capability and YouTube for example does not, so this may be a difficult one for you to achieve, but it may be the only way to provide adequate AD. You can see examples of this in instructional videos from Skillsoft (my company). We include AD with all our content and have adopted "pause for AD" as the only approach that can enable us to provide adequate quality AD. We use JW Player. We collaborated with JW to make their player highly accessible but it still doesn't include this pause for AD feature, we had to add that functionality ourselves. I don't know of any off the shelf player or video hosting sites that do provide this feature.

To see examples f how it works, go to Skillsoft.com, select Free Access and sign up for a 14 day free trial of Percipio. Look at something like Library > Productivity & Collaboration Tools > Microsoft Office > Excel > Creating & Saving Workbooks. If you open that course and select the AD button in the video player toolbar to turn audio description ON you'll see how the description is delivered, the video pausing while each description is being read.

Hope this helps,
Mark

-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Steve Green
Sent: 22 July 2021 11:24
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Subject: [EXTERNAL] Re: [WebAIM] Creating accessible technical how-to video content

I can't point to a good example, but when we are advising clients on this type of video, we recommend scripting the audio track to contain all the relevant information, so they don't need a separate audio described version. Although the user interface might be complex, it is usually only necessary to describe a small part of it at any time. Of course I haven't seen yours, so I don't know if that's the case for you.

Steve Green
Managing Director
Test Partners Ltd


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Richard Inman
Sent: 22 July 2021 11:12
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Creating accessible technical how-to video content

Hello All


My organisation is in the process of producing a series of how-to videos, to provide guidance to customers on how they should interact with one of our public-facing web applications. Each video shows a process being completed (for example, how to create an account) with the narrator providing a commentary.

Can anyone point me in the direction of a good accessible example of this sort of video content? We will provide captions and a transcript, but the audio description element at least to my mind seems problematic.

Any guidance would be gratefully received.


Many thanks


Richard

From: Jonathan Avila
Date: Thu, Jul 22 2021 8:43AM
Subject: Re: Creating accessible technical how-to video content
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The DCMP Description key may be of interest https://dcmp.org/learn/descriptionkey as it covers how to succinctly cover visual topics in audio description that you could apply in an integrated fashion.

Jonathan

-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Richard Inman
Sent: Thursday, July 22, 2021 6:12 AM
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Creating accessible technical how-to video content

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.


Hello All


My organisation is in the process of producing a series of how-to videos, to provide guidance to customers on how they should interact with one of our public-facing web applications. Each video shows a process being completed (for example, how to create an account) with the narrator providing a commentary.

Can anyone point me in the direction of a good accessible example of this sort of video content? We will provide captions and a transcript, but the audio description element at least to my mind seems problematic.

Any guidance would be gratefully received.


Many thanks


Richard

From: Shawn Henry
Date: Thu, Jul 22 2021 8:26PM
Subject: Re: Creating accessible technical how-to video content
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Hello Richard,

Here is guidance:
* Making Audio and Video Media Accessible https://www.w3.org/WAI/media/av/

See particularly:
* Audio Content and Video Content - accessibility considerations when planning, scripting, storyboarding, recording, and producing audio and video https://www.w3.org/WAI/media/av/av-content/
* Audio Description of Visual Information - including info on "Integrated Description" and an example video https://www.w3.org/WAI/media/av/description/

Here's a presentation that introduces that resource, and has integrated description: https://www.youtube.com/watch?v=Xqoei_G4UNM

Some rough draft, not professionally done videos of competing a process in a web app (target audience is not novices):
* https://www.youtube.com/watch?v=GF8c96AUCN8
* https://www.youtube.com/watch?v=jnlG0CD9uDM
* https://www.youtube.com/watch?v=oP0PZtHlhiU

Hope these help!

Best,
~Shawn
<http://www.w3.org/People/Shawn/>;

On 22-Jul-21 5:12 AM, Richard Inman wrote:
> Hello All
>
>
> My organisation is in the process of producing a series of how-to videos, to provide guidance to customers on how they should interact with one of our public-facing web applications. Each video shows a process being completed (for example, how to create an account) with the narrator providing a commentary.
>
> Can anyone point me in the direction of a good accessible example of this sort of video content? We will provide captions and a transcript, but the audio description element at least to my mind seems problematic.
>
> Any guidance would be gratefully received.
>
>
> Many thanks
>
>
> Richard
>
> > > > >

From: Morin, Gary (NIH/NCI) [E]
Date: Fri, Jul 23 2021 11:07AM
Subject: Re: [EXTERNAL]Creating accessible technical how-to video content
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Hi, Mark,
Are you suggesting that the video player pauses the video during playback or that the video editing tool pauses the video during the addition of the audio-description so that you're creating an extended audio-description during the production - and then the video player simply plays a video that is longer than the original??

-----Original Message-----
From: Mark Magennis < = EMAIL ADDRESS REMOVED = >
Sent: Thursday, July 22, 2021 7:16 AM
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Subject: Re: [WebAIM] [EXTERNAL] Re: Creating accessible technical how-to video content

Hi Richard,

Yes audio description (AD) can be difficult for these kinds of videos because there is a lot of visual content that needs describing and there may not be enough silent space within the audio track to insert adequate descriptions at the right places. You have two choices and I would adopt them both if possible.

First, ensure that as far as possible the narration describes important visual content to reduce the need for AD. This can be as simple as the presenter saying for example "you can select different display preferences from the preferences menu in the main toolbar" rather than "change you display preferences here" or "see how you can choose to show as much or as little as you like". Including the important visual information in the narration will greatly reduce the need for AD.

Second, use a video player which pauses the video while AD is being spoken, so it essentially creates its own gaps. You'll need a player that has this capability and YouTube for example does not, so this may be a difficult one for you to achieve, but it may be the only way to provide adequate AD. You can see examples of this in instructional videos from Skillsoft (my company). We include AD with all our content and have adopted "pause for AD" as the only approach that can enable us to provide adequate quality AD. We use JW Player. We collaborated with JW to make their player highly accessible but it still doesn't include this pause for AD feature, we had to add that functionality ourselves. I don't know of any off the shelf player or video hosting sites that do provide this feature.

To see examples f how it works, go to Skillsoft.com, select Free Access and sign up for a 14 day free trial of Percipio. Look at something like Library > Productivity & Collaboration Tools > Microsoft Office > Excel > Creating & Saving Workbooks. If you open that course and select the AD button in the video player toolbar to turn audio description ON you'll see how the description is delivered, the video pausing while each description is being read.

Hope this helps,
Mark

-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Steve Green
Sent: 22 July 2021 11:24
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Subject: [EXTERNAL] Re: [WebAIM] Creating accessible technical how-to video content

I can't point to a good example, but when we are advising clients on this type of video, we recommend scripting the audio track to contain all the relevant information, so they don't need a separate audio described version. Although the user interface might be complex, it is usually only necessary to describe a small part of it at any time. Of course I haven't seen yours, so I don't know if that's the case for you.

Steve Green
Managing Director
Test Partners Ltd


-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Richard Inman
Sent: 22 July 2021 11:12
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Creating accessible technical how-to video content

Hello All


My organisation is in the process of producing a series of how-to videos, to provide guidance to customers on how they should interact with one of our public-facing web applications. Each video shows a process being completed (for example, how to create an account) with the narrator providing a commentary.

Can anyone point me in the direction of a good accessible example of this sort of video content? We will provide captions and a transcript, but the audio description element at least to my mind seems problematic.

Any guidance would be gratefully received.


Many thanks


Richard