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Thread: offshore development and accessibility

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Number of posts in this thread: 5 (In chronological order)

From: Jennison Asuncion
Date: Mon, Feb 26 2007 4:40PM
Subject: offshore development and accessibility
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(*Apologies for the cross-posting.)
Hello,

I am interested in hearing from folks who would be willing to share
their experience and/or best practices when it comes to dealing with
offshore web development that includes accessibility requirements.

Feel free to respond off-list if you'd prefer.

Thanks,
Jennison



From: Laura Harley
Date: Mon, Feb 26 2007 6:20PM
Subject: Re: offshore development and accessibility
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My company recently worked with a firm in India who claimed to have
knowledge of Section 508 (among other things). After 8 months of trying to
work with this firm, the company was finally dropped for lack of competency
to meet the contract requirements. (There were specific legal designations
for breach of contract, which I don't know, but basically they were let out
of the contract for incompetency.)

My experience with the firm is that they read the Section 508 requirements,
but their understanding went no further than that. They had no real
understanding of what Section 508 required, on any level. The really didn't
understand assistive devices or screen readers. You had to tell them
explicitly what to do to implement the HTML. We finally decided we didn't
need them, because we were doing all the work anyway.

There may be firms in India who do understand Section 508, but my one
experience was extremely disappointing. The company misrepresented itself to
get the work, but couldn't deliver. The project mgr. staff kept twisting
words to get us to accept work from them that was very below standard. If we
wouldn't accept the work, they got angry and very pushy.

My 2 cents.

Laura


On 2/26/07 6:35 PM, "Jennison Asuncion" < = EMAIL ADDRESS REMOVED = > wrote:

> (*Apologies for the cross-posting.)
> Hello,
>
> I am interested in hearing from folks who would be willing to share
> their experience and/or best practices when it comes to dealing with
> offshore web development that includes accessibility requirements.
>
> Feel free to respond off-list if you'd prefer.
>
> Thanks,
> Jennison
>
>
>
>

From: smithj7@peoplepc.com
Date: Mon, Feb 26 2007 6:40PM
Subject: Re: offshore development and accessibility
← Previous message | Next message →

My ignorance shall once more be seen. What is offshore development?
----- Original Message -----
From: "Jennison Asuncion" < = EMAIL ADDRESS REMOVED = >
To: "WebAIM Discussion List" < = EMAIL ADDRESS REMOVED = >
Sent: Monday, February 26, 2007 6:35 PM
Subject: [WebAIM] offshore development and accessibility


> (*Apologies for the cross-posting.)
> Hello,
>
> I am interested in hearing from folks who would be willing to share
> their experience and/or best practices when it comes to dealing with
> offshore web development that includes accessibility requirements.
>
> Feel free to respond off-list if you'd prefer.
>
> Thanks,
> Jennison
>
>
>
>

From: smithj7@peoplepc.com
Date: Tue, Feb 27 2007 3:20PM
Subject: Re: offshore development and accessibility
← Previous message | Next message →

Thanks. Florida contracted with a US company that contracted with India.
The system was not and still is not 508 complenant.
----- Original Message -----
From: "Laura Harley" < = EMAIL ADDRESS REMOVED = >
To: "WebAIM Discussion List" < = EMAIL ADDRESS REMOVED = >
Sent: Monday, February 26, 2007 7:47 PM
Subject: Re: [WebAIM] offshore development and accessibility


> My company recently worked with a firm in India who claimed to have
> knowledge of Section 508 (among other things). After 8 months of trying to
> work with this firm, the company was finally dropped for lack of
> competency
> to meet the contract requirements. (There were specific legal designations
> for breach of contract, which I don't know, but basically they were let
> out
> of the contract for incompetency.)
>
> My experience with the firm is that they read the Section 508
> requirements,
> but their understanding went no further than that. They had no real
> understanding of what Section 508 required, on any level. The really
> didn't
> understand assistive devices or screen readers. You had to tell them
> explicitly what to do to implement the HTML. We finally decided we didn't
> need them, because we were doing all the work anyway.
>
> There may be firms in India who do understand Section 508, but my one
> experience was extremely disappointing. The company misrepresented itself
> to
> get the work, but couldn't deliver. The project mgr. staff kept twisting
> words to get us to accept work from them that was very below standard. If
> we
> wouldn't accept the work, they got angry and very pushy.
>
> My 2 cents.
>
> Laura
>
>
> On 2/26/07 6:35 PM, "Jennison Asuncion" < = EMAIL ADDRESS REMOVED = >
> wrote:
>
>> (*Apologies for the cross-posting.)
>> Hello,
>>
>> I am interested in hearing from folks who would be willing to share
>> their experience and/or best practices when it comes to dealing with
>> offshore web development that includes accessibility requirements.
>>
>> Feel free to respond off-list if you'd prefer.
>>
>> Thanks,
>> Jennison
>>
>>
>>
>>

From: Andrew Kirkpatrick
Date: Tue, Feb 27 2007 3:30PM
Subject: Re: offshore development and accessibility
← Previous message | No next message

We should be careful not to judge offshore companies as a group - there
are additional challenges when working completely remotely and possibly
on a different schedule. On top of that, there are snake-oil
salespeople in every country; you can get lousy work from local shops
also...

AWK

> -----Original Message-----
> From: = EMAIL ADDRESS REMOVED =
> [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of
> = EMAIL ADDRESS REMOVED =
> Sent: Tuesday, February 27, 2007 4:55 PM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] offshore development and accessibility
>
> Thanks. Florida contracted with a US company that contracted
> with India.
> The system was not and still is not 508 complenant.
> ----- Original Message -----
> From: "Laura Harley" < = EMAIL ADDRESS REMOVED = >
> To: "WebAIM Discussion List" < = EMAIL ADDRESS REMOVED = >
> Sent: Monday, February 26, 2007 7:47 PM
> Subject: Re: [WebAIM] offshore development and accessibility
>
>
> > My company recently worked with a firm in India who claimed to have
> > knowledge of Section 508 (among other things). After 8
> months of trying to
> > work with this firm, the company was finally dropped for lack of
> > competency
> > to meet the contract requirements. (There were specific
> legal designations
> > for breach of contract, which I don't know, but basically
> they were let
> > out
> > of the contract for incompetency.)
> >
> > My experience with the firm is that they read the Section 508
> > requirements,
> > but their understanding went no further than that. They had no real
> > understanding of what Section 508 required, on any level.
> The really
> > didn't
> > understand assistive devices or screen readers. You had to tell them
> > explicitly what to do to implement the HTML. We finally
> decided we didn't
> > need them, because we were doing all the work anyway.
> >
> > There may be firms in India who do understand Section 508,
> but my one
> > experience was extremely disappointing. The company
> misrepresented itself
> > to
> > get the work, but couldn't deliver. The project mgr. staff
> kept twisting
> > words to get us to accept work from them that was very
> below standard. If
> > we
> > wouldn't accept the work, they got angry and very pushy.
> >
> > My 2 cents.
> >
> > Laura
> >
> >
> > On 2/26/07 6:35 PM, "Jennison Asuncion"
> < = EMAIL ADDRESS REMOVED = >
> > wrote:
> >
> >> (*Apologies for the cross-posting.)
> >> Hello,
> >>
> >> I am interested in hearing from folks who would be
> willing to share
> >> their experience and/or best practices when it comes to
> dealing with
> >> offshore web development that includes accessibility requirements.
> >>
> >> Feel free to respond off-list if you'd prefer.
> >>
> >> Thanks,
> >> Jennison
> >>
> >>
> >>
> >>