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RE: JAWS and Techsmith Morae

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From: Janna Cameron
Date: Aug 4, 2006 12:00PM


I've used Morae for a lot of usability testing.

Some things that I use it for:
1. It is like a portable usability lab. It allows people to watch and
hear my usability sessions from another room. The can see all screen
activity, hear voices and see the input from a web camera. I love being
able to give people a way to experience the sessions without making the
participant uncomfortable with their physical presence.

2. It records some things that I would likely miss. It creates a log
(associated with the screen recording) of all the keystrokes. This is
really useful when going back to understand some of the things people
tried to do - but weren't supported. For instance, in one application I
could see that people kept trying to find right-click menus.

3. It is great for creating highlight videos. I can search for event
and create video clips from the session. A great thing is that I can
choose to show only the screen or the web camera.

4. It acts as a data logger. A remote viewer can annotate and log the
video as they're watching. This saves a lot of time when reviewing
things.

5. When I do summative evaluations - I can easily extract the duration
of tasks. (I like showing people a box plot/ scatterplot of the task
completion times.)

I also use pen and paper - in order to mark up my expected task flows as
users try out the system.

Janna

-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of Moore,
Michael
Sent: Friday, August 04, 2006 8:56 AM
To: WebAIM Discussion List
Subject: RE: [WebAIM] JAWS and Techsmith Morae

Never used the software, we record our sessions the old fashioned way.
Pen and Paper. We would be interested in learning more about the
advantages of conducting an analysis this way though and about the
products that are out there to facilitate it.

Mike Moore
Accessibility Specialist
Department of Assistive and Rehabilitative Services

-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of Janna Cameron
Sent: Friday, August 04, 2006 7:39 AM
To: WebAIM Discussion List
Subject: [WebAIM] JAWS and Techsmith Morae


Hello,

Has anybody successfully used JAWS with Techsmith's Morae? (This is
usability testing software that records things like keystrokes, screen
activity, web page changes etc).

If not - what do you use to record your accessibility sessions?

Janna

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