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Thread: bug in axes 2024 PAC checker

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Number of posts in this thread: 4 (In chronological order)

From: Laura Roberts
Date: Sun, Dec 17 2023 1:00PM
Subject: bug in axes 2024 PAC checker
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This seems to be bug week for me. I've reported 3 bugs so far to various
companies!

I guess they didn't QC PAC 2024 on laptops?

I have a 14" laptop. The 2024 checker popup window extends past the bottom
of the screen. I can move the window side to side but not vertically, so I
have no way of getting to the bottom of the window to press the buttons or
resize the window. Completely unusable so I guess I'm stuck with PAC 2021
for now. I submitted a bug report to Axes. Just wondering if anyone found a
workaround.

[image: image.png]
--
Best regards,
Laura Roberts
413-588-8422

From: Laura Clark
Date: Mon, Dec 18 2023 1:40AM
Subject: Re: bug in axes 2024 PAC checker
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Hi Laura

Thank you for sharing the issue you're experiencing with PAC 2024.
This is something that's been reported to us at axes4 and I'm pleased to say our team of Developers have already worked on a solution which was released last week.
The download page has the latest Beta version 24.1 with release notes, PAC 2024 can now be resized vertically which should resolve the problem you were experiencing https://pac.pdf-accessibility.org/en/download

If there is anything else you notice please do let us know, PAC now has a dedicated support email = EMAIL ADDRESS REMOVED =

Best wishes
Laura Clark

<axes4 logo> Laura Clark
Head of Operations
Tel.: +41 44 945 3500 <tel:+41 44 945 3500>
-----Original Message-----
From: Laura Roberts < = EMAIL ADDRESS REMOVED = >
Sent: Sunday, December 17, 2023 8:00 PM
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Subject: [WebAIM] bug in axes 2024 PAC checker

This seems to be bug week for me. I've reported 3 bugs so far to various companies!

I guess they didn't QC PAC 2024 on laptops?

I have a 14" laptop. The 2024 checker popup window extends past the bottom of the screen. I can move the window side to side but not vertically, so I have no way of getting to the bottom of the window to press the buttons or resize the window. Completely unusable so I guess I'm stuck with PAC 2021 for now. I submitted a bug report to Axes. Just wondering if anyone found a workaround.

[image: image.png]
--
Best regards,
Laura Roberts
413-588-8422

From: L Snider
Date: Mon, Dec 18 2023 4:42AM
Subject: Re: bug in axes 2024 PAC checker
← Previous message | Next message →

That was an issue for me with 2021 on my PC laptop. Luckily it extended
just far enough to use certain buttons. I had to change my resolution to
use it and then change back.

Cheers

Lisa

On Sun, Dec 17, 2023 at 4:00 PM Laura Roberts < = EMAIL ADDRESS REMOVED = > wrote:

> This seems to be bug week for me. I've reported 3 bugs so far to various
> companies!
>
> I guess they didn't QC PAC 2024 on laptops?
>
> I have a 14" laptop. The 2024 checker popup window extends past the bottom
> of the screen. I can move the window side to side but not vertically, so I
> have no way of getting to the bottom of the window to press the buttons or
> resize the window. Completely unusable so I guess I'm stuck with PAC 2021
> for now. I submitted a bug report to Axes. Just wondering if anyone found a
> workaround.
>
> [image: image.png]
> --
> Best regards,
> Laura Roberts
> 413-588-8422
> > > > >

From: Laura Roberts
Date: Mon, Dec 18 2023 7:20AM
Subject: Re: bug in axes 2024 PAC checker
← Previous message | No next message

Thanks for the link - able to resize it now!

On Mon, Dec 18, 2023 at 3:40 AM Laura Clark < = EMAIL ADDRESS REMOVED = > wrote:

> Hi Laura
>
> Thank you for sharing the issue you're experiencing with PAC 2024.
> This is something that's been reported to us at axes4 and I'm pleased to
> say our team of Developers have already worked on a solution which was
> released last week.
> The download page has the latest Beta version 24.1 with release notes, PAC
> 2024 can now be resized vertically which should resolve the problem you
> were experiencing https://pac.pdf-accessibility.org/en/download
>
> If there is anything else you notice please do let us know, PAC now has a
> dedicated support email = EMAIL ADDRESS REMOVED =
>
> Best wishes
> Laura Clark
>
> <axes4 logo> Laura Clark
> Head of Operations
> Tel.: +41 44 945 3500 <tel:+41 44 945 3500>
> -----Original Message-----
> From: Laura Roberts < = EMAIL ADDRESS REMOVED = >
> Sent: Sunday, December 17, 2023 8:00 PM
> To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
> Subject: [WebAIM] bug in axes 2024 PAC checker
>
> This seems to be bug week for me. I've reported 3 bugs so far to various
> companies!
>
> I guess they didn't QC PAC 2024 on laptops?
>
> I have a 14" laptop. The 2024 checker popup window extends past the bottom
> of the screen. I can move the window side to side but not vertically, so I
> have no way of getting to the bottom of the window to press the buttons or
> resize the window. Completely unusable so I guess I'm stuck with PAC 2021
> for now. I submitted a bug report to Axes. Just wondering if anyone found a
> workaround.
>
> [image: image.png]
> --
> Best regards,
> Laura Roberts
> 413-588-8422
>


--
Best regards,
Laura Roberts
413-588-8422