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Thread: GOV.UK 2016 assistive technology survey results

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From: Chris Moore
Date: Tue, Nov 01 2016 10:43AM
Subject: GOV.UK 2016 assistive technology survey results
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All,

Sorry for the wait, but here are the results of the 2016 assistive technology survey:
https://accessibility.blog.gov.uk/2016/11/01/results-of-the-2016-gov-uk-assistive-technology-survey/

Many thanks to all who took part.

Regards

Chris

From: Lucy Greco
Date: Tue, Nov 01 2016 1:20PM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | Next message →

seeing this makes me sad to know that we must still focus on jaws and i.e.
its just not the best answer but how do we get people to use the better
products

Lucia Greco
Web Accessibility Evangelist
IST - Architecture, Platforms, and Integration
University of California, Berkeley
(510) 289-6008 skype: lucia1-greco
http://webaccess.berkeley.edu
Follow me on twitter @accessaces

On Tue, Nov 1, 2016 at 9:43 AM, Chris Moore < = EMAIL ADDRESS REMOVED = >
wrote:

> All,
>
> Sorry for the wait, but here are the results of the 2016 assistive
> technology survey:
> https://accessibility.blog.gov.uk/2016/11/01/results-of-
> the-2016-gov-uk-assistive-technology-survey/
>
> Many thanks to all who took part.
>
> Regards
>
> Chris
> > > > >

From: David Sloan
Date: Tue, Nov 01 2016 5:23PM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | Next message →

Hi Chris

Thanks so much to everyone at GDS for conducting this survey and sharing the results-this is really valuable data!

Other than speech input software, did you ask about keyboard or alternative input device usage (for example switch based systems)? This seems to me to be one area where we still lack good data that could help us:
* understand more about the needs and preferences of people who don't need a screen reader but can't or don't use a pointing device
* establish the validity of current assumptions on how best to design for this population's needs

Dave

> On 1 Nov 2016, at 16:43, Chris Moore < = EMAIL ADDRESS REMOVED = > wrote:
>
> All,
>
> Sorry for the wait, but here are the results of the 2016 assistive technology survey:
> https://accessibility.blog.gov.uk/2016/11/01/results-of-the-2016-gov-uk-assistive-technology-survey/
>
> Many thanks to all who took part.
>
> Regards
>
> Chris
> > > > David Sloan

UX Research Lead
The Paciello Group
= EMAIL ADDRESS REMOVED =

CONFIDENTIALITY NOTICE: The information contained in this message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any use, disclosure, dissemination, distribution or copying of any portion of this message or any attachment is strictly prohibited. If you think you have received this message in error, please notify the sender at the above e-mail address, and delete this e-mail along with any attachments. Thank you.

From: Karl Brown
Date: Wed, Nov 02 2016 5:52AM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | Next message →

Hi Chris,

Thanks for sharing!

I've shared the results with some designers, developers and content people
I work with. They seem shocked that the numbers are so high, so it'll
hopefully start discussions here about not putting barriers up in the first
place.

All the best,
Karl

On Tue, Nov 1, 2016 at 11:23 PM, David Sloan < = EMAIL ADDRESS REMOVED = >
wrote:

> Hi Chris
>
> Thanks so much to everyone at GDS for conducting this survey and sharing
> the results-this is really valuable data!
>
> Other than speech input software, did you ask about keyboard or
> alternative input device usage (for example switch based systems)? This
> seems to me to be one area where we still lack good data that could help us:
> * understand more about the needs and preferences of people who don't need
> a screen reader but can't or don't use a pointing device
> * establish the validity of current assumptions on how best to design for
> this population's needs
>
> Dave
>
>
> > On 1 Nov 2016, at 16:43, Chris Moore < = EMAIL ADDRESS REMOVED = > wrote:
> >
> > All,
> >
> > Sorry for the wait, but here are the results of the 2016 assistive
> technology survey:
> > https://accessibility.blog.gov.uk/2016/11/01/results-of-
> the-2016-gov-uk-assistive-technology-survey/
> >
> > Many thanks to all who took part.
> >
> > Regards
> >
> > Chris
> > > > > > > > >
> David Sloan
>
> UX Research Lead
> The Paciello Group
> = EMAIL ADDRESS REMOVED =
>
> CONFIDENTIALITY NOTICE: The information contained in this message may be
> privileged, confidential and protected from disclosure. If you are not the
> intended recipient, any use, disclosure, dissemination, distribution or
> copying of any portion of this message or any attachment is strictly
> prohibited. If you think you have received this message in error, please
> notify the sender at the above e-mail address, and delete this e-mail along
> with any attachments. Thank you.
>
> > > > >

--
Karl Brown
Twitter: @kbdevelops
Skype: kbdevelopment

Professional Certificate Web Accessibility Compliance (Distinction),
University of South Australia, 2015

From: JP Jamous
Date: Wed, Nov 02 2016 4:13PM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | Next message →

Chris,

That's really awesome. I was wondering a couple of things.

Was the survey taken by folks in the UK only?

Also

What does Read and Write mean? I am assuming folks with cognitive disabilities that can see. Am I correct?

From: Chris Moore
Date: Sat, Nov 12 2016 5:47AM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | Next message →

The answer could be that JAWS is being provided by an employer, education establishment or public library. Next year we also hope to capture this sort of data.

Chris
> On 1 Nov 2016, at 19:20, Lucy Greco < = EMAIL ADDRESS REMOVED = > wrote:
>
> seeing this makes me sad to know that we must still focus on jaws and i.e.
> its just not the best answer but how do we get people to use the better
> products
>
> Lucia Greco
> Web Accessibility Evangelist
> IST - Architecture, Platforms, and Integration
> University of California, Berkeley
> (510) 289-6008 skype: lucia1-greco
> http://webaccess.berkeley.edu
> Follow me on twitter @accessaces
>
>
> On Tue, Nov 1, 2016 at 9:43 AM, Chris Moore < = EMAIL ADDRESS REMOVED = >
> wrote:
>
>> All,
>>
>> Sorry for the wait, but here are the results of the 2016 assistive
>> technology survey:
>> https://accessibility.blog.gov.uk/2016/11/01/results-of-
>> the-2016-gov-uk-assistive-technology-survey/
>>
>> Many thanks to all who took part.
>>
>> Regards
>>
>> Chris
>> >> >> >> >>
> > > >

From: Chris Moore
Date: Sat, Nov 12 2016 5:55AM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | Next message →

No not specifically, but we may do next time around, as quite a few responses included information about other assistive technology they use (one person even told us that they use their wife to access GOV.UK!). We wanted to focus on software that takes advantage of keyboard input like Dragon and JAWS, to help us build a testing matrix of commonly used assistive technology and what browser combinations they are used with. Knowing the version of the solution also helps us when it comes to designing services that take advantage of HTML 5 elements and ARIA too.

We just dipped our toe this year and it has proven to be useful, but we need to do a better job of making more people aware of it next time we do it to hopefully attract even more respondents :)

Chris

> On 1 Nov 2016, at 23:23, David Sloan < = EMAIL ADDRESS REMOVED = > wrote:
>
> Hi Chris
>
> Thanks so much to everyone at GDS for conducting this survey and sharing the results-this is really valuable data!
>
> Other than speech input software, did you ask about keyboard or alternative input device usage (for example switch based systems)? This seems to me to be one area where we still lack good data that could help us:
> * understand more about the needs and preferences of people who don't need a screen reader but can't or don't use a pointing device
> * establish the validity of current assumptions on how best to design for this population's needs
>
> Dave
>
>
>> On 1 Nov 2016, at 16:43, Chris Moore < = EMAIL ADDRESS REMOVED = > wrote:
>>
>> All,
>>
>> Sorry for the wait, but here are the results of the 2016 assistive technology survey:
>> https://accessibility.blog.gov.uk/2016/11/01/results-of-the-2016-gov-uk-assistive-technology-survey/
>>
>> Many thanks to all who took part.
>>
>> Regards
>>
>> Chris
>> >> >> >> >
> David Sloan
>
> UX Research Lead
> The Paciello Group
> = EMAIL ADDRESS REMOVED =
>
> CONFIDENTIALITY NOTICE: The information contained in this message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any use, disclosure, dissemination, distribution or copying of any portion of this message or any attachment is strictly prohibited. If you think you have received this message in error, please notify the sender at the above e-mail address, and delete this e-mail along with any attachments. Thank you.
>
> > > >

From: Chris Moore
Date: Sat, Nov 12 2016 5:58AM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | Next message →

That is good to hear, awareness is key.

Please leave a comment on the blog if there is anything you would like us to capture next time we do this. I am sure we've just scratched the surface.

Chris

> On 2 Nov 2016, at 11:52, Karl Brown < = EMAIL ADDRESS REMOVED = > wrote:
>
> Hi Chris,
>
> Thanks for sharing!
>
> I've shared the results with some designers, developers and content people
> I work with. They seem shocked that the numbers are so high, so it'll
> hopefully start discussions here about not putting barriers up in the first
> place.
>
> All the best,
> Karl
>
> On Tue, Nov 1, 2016 at 11:23 PM, David Sloan < = EMAIL ADDRESS REMOVED = >
> wrote:
>
>> Hi Chris
>>
>> Thanks so much to everyone at GDS for conducting this survey and sharing
>> the results-this is really valuable data!
>>
>> Other than speech input software, did you ask about keyboard or
>> alternative input device usage (for example switch based systems)? This
>> seems to me to be one area where we still lack good data that could help us:
>> * understand more about the needs and preferences of people who don't need
>> a screen reader but can't or don't use a pointing device
>> * establish the validity of current assumptions on how best to design for
>> this population's needs
>>
>> Dave
>>
>>
>>> On 1 Nov 2016, at 16:43, Chris Moore < = EMAIL ADDRESS REMOVED = > wrote:
>>>
>>> All,
>>>
>>> Sorry for the wait, but here are the results of the 2016 assistive
>> technology survey:
>>> https://accessibility.blog.gov.uk/2016/11/01/results-of-
>> the-2016-gov-uk-assistive-technology-survey/
>>>
>>> Many thanks to all who took part.
>>>
>>> Regards
>>>
>>> Chris
>>> >>> >>> >>> >>
>> David Sloan
>>
>> UX Research Lead
>> The Paciello Group
>> = EMAIL ADDRESS REMOVED =
>>
>> CONFIDENTIALITY NOTICE: The information contained in this message may be
>> privileged, confidential and protected from disclosure. If you are not the
>> intended recipient, any use, disclosure, dissemination, distribution or
>> copying of any portion of this message or any attachment is strictly
>> prohibited. If you think you have received this message in error, please
>> notify the sender at the above e-mail address, and delete this e-mail along
>> with any attachments. Thank you.
>>
>> >> >> >> >>
>
>
>
> --
> Karl Brown
> Twitter: @kbdevelops
> Skype: kbdevelopment
>
> Professional Certificate Web Accessibility Compliance (Distinction),
> University of South Australia, 2015
> > > >

From: Chris Moore
Date: Sat, Nov 12 2016 6:03AM
Subject: Re: GOV.UK 2016 assistive technology survey results
← Previous message | No next message

The survey was mainly taken by people in the UK yes, but also some people overseas that use GOV.UK too

Read and Write is literacy software that helps to improve readability.

You can find out more at:
https://www.texthelp.com/en-gb/products/read-and-write-family

Chris

> On 2 Nov 2016, at 22:13, JP Jamous < = EMAIL ADDRESS REMOVED = > wrote:
>
> Chris,
>
> That's really awesome. I was wondering a couple of things.
>
> Was the survey taken by folks in the UK only?
>
> Also
>
> What does Read and Write mean? I am assuming folks with cognitive disabilities that can see. Am I correct?
>
>