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Ctrl+ W ok as sole source close

for

From: Joan Preston
Date: Jun 9, 2017 3:41PM

Hi,

We are implementing a new chat feature. When the button is selected to start the chat, the screen reader announces its opening in a new window. The new window does have an address bar with the top level buttons, but within the content itself there is no Close button. However, the window can be closed by Ctrl+ W in IE 11. Would this be considered an accessible option? My concern is keyboard-only users and screen reader users may not know about Ctrl+ W and get trapped within the window. What does the community think?


Thanks,

Joan Preston
Web Accessibility Coordinator
ITS - California State University, Long Beach