The results from our most recent screen reader user survey are now available at http://webaim.org/projects/screenreadersurvey4/.
There were 1782 valid responses, making this the most popular survey thus far. We hope the data is informative and will help promote more accessible web development.
A few items of note:
- JAWS is still the primary screen reader, but usage continues to decrease as usage of NVDA and VoiceOver increases.
- The perception of free or low-cost screen readers is improving.
- The perception of accessibility of web content is decreasing.
- 72% of the respondents use a screen reader on a mobile device, up from only 12% three years ago.
- iOS device usage is significantly increasing and well above that of the standard population. Screen reader users represent a notable portion of the iOS device user market. Usage of Android devices is well below that of non-disabled users.
- The use of properly structured headings remains of great importance.
- The items that cause the most difficulty on the web remain largely unchanged over the last 2.5 years, with inaccessible Flash content and CAPTCHA being the most problematic.