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Re: Accessible Open Source CRM

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From: Tim Beadle
Date: Apr 3, 2007 2:50AM

On 03/04/07, Mike Osborne - AccEase < <EMAIL REMOVED> > wrote:
> Is anybody using or do you know of a (preferably) open source CRM system that is
> accessible?
>
> Prefer open source so we can tailor it and prefer if it's PHP/MySQL as these are our
> usual tools.
>
> I've had a look at Sugar CRM but it looks rather large and complicated for our needs and
> I'm not sure how acccessible it is.
>
> We just need basic contacts, bring ups, and notes.
>
> We are considering building but it feels like reinventing that round rolling thing - albeit an
> accessible one!

If you can change your server's PHP memory settings, have a look at
CiviCRM ( http://civicrm.org/ ), which is built on top of Drupal.
Regular Drupal needs 8MB RAM assigned to PHP, whereas CivicCRM needs
24MB (!).

It's (obviously, given what I've already said) PHP/MySQL-based,
though, and open-source, so should fit the bill. Not certain as to its
accessibility but, as Drupal is themeable, you should be able to
modify it to suit.

An off-the-wall suggestion: have a look at Highrise, 37 Signals new
"CRM reimagined" product ( http://www.highrisehq.com/ ) it's a service
rather than a download, but you never know - give it a try.

Best regards,

Tim