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Re: Acrobat instability when using screenreaders


From: ckrugman@sbcglobal.net
Date: Jun 26, 2010 4:36AM

I tested the sample with the latest version of JAWS 11 and using version 9.3
and found that when I chose the reading preferences upon opening the
document There was no difficulty when choosing the choices "read left to
right, top to bottom" and "Read order in raw print screen." However The
document did lock up when I selected the choice "infer reading order from
document." I too have experienced this problem on many documents as well.
----- Original Message -----
From: "Roger Kowallis" < <EMAIL REMOVED> >
Sent: Tuesday, June 22, 2010 2:45 PM
Subject: [WebAIM] Acrobat instability when using screenreaders

> Hi There,
> I've had problems with Acrobat instability when accessing PDF files while
> using screen readers such as JAWS and NVDA. These files were created using
> MS Word 2007 and converted to PDFs with the Acrobat PDFMaker plugin for
> Word. Some of the files also had form elements added in Acrobat Pro 9. The
> documents read correctly when using Acrobat's internal Read Out Loud
> functionality and they also show no errors when running Acrobat's Full
> Accessibility check. The problem appears when accessed while using screen
> readers - Acrobat becomes sluggish and unstable causing the application to
> eventually lock up. I've tried processing and testing the documents on
> different machines but I'll still having the same issues.
> Here's a link to one of the files:
> http://cmstest1.test.utah.edu/sample.pdf
> Any Idea what might be causing the problem??
> Thanks.