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Re: Adobe Connect & accessibility

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From: Andrew Kirkpatrick
Date: Oct 4, 2010 11:15AM

Hadi,

What I am taking exception to is your stating that you are unaware of any plans to make Connect accessible, nothing more.

There's a big difference between these two statements:

1) I did a study on web conferencing tools and Connect was not very accessible compared to other tools, and I don't know of any plans by Adobe to address the issues.
2) I did a study on web conferencing tools and Connect was not very accessible compared to other tools, and Adobe stated at the CSUN conference in March 2010 that they were working to make Connect accessible to assistive technology users.

My concern is that what you wrote sounded like #1 when I've worked to make sure that you and others are aware that there is a plan in place and that work is going on, which sounds like #2. Since a lot of software is developed on a 12-24 month release cycle, it is not unexpected that six months may pass without seeing a new version, but that does not change the fact that work is proceeding.

I've been discussing doing a webinar such as you describe with the product team. I'm looking forward to sharing our progress as soon as possible.

Thanks,
AWK

Andrew Kirkpatrick
Group Product Manager, Accessibility
Adobe Systems

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