WebAIM - Web Accessibility In Mind

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Re: Gap.com lame accessibility statement


From: Chris Hoffman
Date: Dec 26, 2010 10:42PM

What automated accessibility test or tests did the site fail? Was it
just the mobile site, or the full site, or both? I don't think it's
fair to impute motive, and think instead that we should give Gap.com
the benefit of the doubt and consider that if they say they are
committed to making their site more accessible, then they are
committed to making their site more accessible. They posted their
phone number right on their accessibility statement, so if there is a
major accessibility issue with the site then there is no reason not to
contact them and let them know about it.


On Sun, Dec 26, 2010 at 8:05 PM, tee < <EMAIL REMOVED> > wrote:
> Thought I share this.
> I was doing a research on Mobile version of eCommerce sites and stumbled on m.gap.com, which has an "We are commited to making our Website accessible to customers who use screen readers and other assistive technologies." statement.
> Yet both mobile and desktop versions couldn't passed the automated accessibility test.
> http://m.gap.com/customerService/info.do?cid=2336&;bc=accessibility
> http://www.gap.com/customerService/info.do?cid=2336&;mlink=null,2178760&clink=2178760
> Make me wonder if the statement is kool-aid of the prevention from lawsuit by  Accessibility watchdogs.  Look! We are committed to accessibility, but we haven't started doing anything about  it yet and we won't be doing it unless a blind organization suits us like it did to targets.com.
> tee