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Re: questions about captivate

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From: Vy Pham
Date: Mar 21, 2012 10:48AM

John,

Thank you. My friend had already tried to contact Andrew couple weeks
ago with her questions, but never got a response. I am pasting the
questions here, could you please help us to bring to Andrew's
attention?
Your help is greatly appreciated.
***: Andrew,
Thank you for your help with this tabbing issue in Adobe Captivate
5.5. The fix was a huge help.

I have a few additional questions about Captivate 5.5, and I am hoping
you can help me, or direct me to someone I can contact directly. We
are trying our best to make our Captivate Presentation Section 508
Accessible, but we have run into some challenges after adding the TOC.
More specifically:

1. I am able to tab to each item in the TOC, but my contact at the VA
office cannot. She is forced to use the up and down arrow to navigate
the TOC items.
2. When navigating the TOC, we are required to Down Arrow twice to
move to the next item.
3. If you use the Down Arrow to Navigate the TOC, focus does not stay
in the TOC, but picks up text from the slides, then skips back and
forth between slide content and the TOC.
4. When I Tab through items in the TOC, I hear the slide name, then a
blank tab. This blank tab is the bookmark for that slide. Is there a
way to add a descriptive label to that Bookmark?
5. Is there a way to label the “Unlabeled button” in the top left hand
corner of TOC? This is the little yellow star.
6. I am required to tab all the way through the TOC to get to the
bottom navigation bar. Is there a work around for this? Our AT users
need access to that bar right away, and get to it easily. Moving the
navigation to the top did not help, because they still had to go all
the way through the TOC to get back to it. Perhaps there is a
keystroke to access the navigation?
7. The Navigation has blank tabs as I tab through. Can these be
eliminated these extra tabs, or properly label them?
8. Is there a way to apply JAWS keystrokes to Captivate functions?
Like a Hot Key to access the Navigation?
9. I cannot access links located on the slide without tabbing all the
way through the TOC first. This is not logical reading order.
10. The way we navigate to read each slide is as follows: 1) choose
the item from the TOC, 2) Select ENTER, 3) Select CTRL+HOME to access
the slide content, 4) use the down arrow to read the slide. Is this
the correct process? Is there another process for Screen Readers that
we should be using?
a. After going through this process (above) to read slide content,
JAWS first reads: “Unlabeled button”, “Slide Title”, First slide
title, “Duration”, “Status” before it starts to read the Slide
Content. How can I eliminate all of this extra content being read by
JAWS, and focus right on the slide content?
11. Is there a way to apply a Skip Navigation to my TOC?
12. Can I manually adjust the tab order to my preference? (I heard
there is a third party widget for this, is that correct?)
13. When Captivate asks me if I want to resume where I left off, that
menu is not accessible with JAWS. Is there anything I can do about
that?

With all of these Accessibility issues, we are trying to figure out if
this is due to the way we programmed it, or if this is the way
Captivate operates? Is the TOC itself not Accessible? We have not had
this kind of trouble when we eliminate the TOC.

If it is easier to set up a meeting, that would be helpful to me as well.


On 3/21/12, John E Brandt < <EMAIL REMOVED> > wrote:
> Andrew Kirkpatrick is the Accessibility Guy at Adobe. He monitors this list,
> but if you want to reach out to him first, his e-mail is <EMAIL REMOVED>
>
>
> ~j
>
> John E. Brandt
> www.jebswebs.com
> <EMAIL REMOVED>
> 207-622-7937
> Augusta, Maine, USA
>
> -----Original Message-----
> From: <EMAIL REMOVED>
> [mailto: <EMAIL REMOVED> ] On Behalf Of Vy Pham
> Sent: Tuesday, March 20, 2012 8:13 PM
> To: <EMAIL REMOVED>
> Subject: [WebAIM] questions about captivate
>
> Hello,
>
> Does anybody know whom I should contact at Adobe regarding Captivate?
> I have a friend who has some questions regarding Captivate and
> accessibility.
> Thank you so much.
>