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Re: UK.gov snubs blind, disabled and pensioners

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From: Steve Green
Date: May 1, 2013 1:23PM


The problem with the Government Gateway is that such prioritisation is challenging. Even a relatively lightly-used application might have tens or hundreds of thousands of users. The project has been going more than a decade with hundreds of developers, and some technologies (such as XHTML) have come and gone during the life of the project. There are also different product owners for different parts of the website, so it's not as easy as one person taking a look at the whole thing and deciding what to do about it.