WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: HTML Chat Accessibility

for

From: Michael Bullis
Date: Mar 17, 2015 5:55AM


Thanks. This looks interesting. It appears that they mostly use it for
customer service rather than for chat conversations among groups, but I'm
going to speak with them. Also, if you're a business, just a heads-up, it
costs about $1.50 per conversation so you'd better really be making some
dollars to use it.
In any event, I want to explore the use by nonprofit possibility.


-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of Cliff Tyllick
Sent: Monday, March 16, 2015 12:09 PM
To: WebAIM Discussion List
Subject: Re: [WebAIM] HTML Chat Accessibility

Try LivePerson. And be sure to ask them for the accessible version.

A former colleague worked hard with them until their product was fully
accessible to people using screen readers and could be purchased by his
employer. I'm not sure they realized the value of his (free to them)
collaboration, so it would be neat to have a new potential customer contact
them and ask if they can provide an accessible chat interface.

See what you discover!

Cliff Tyllick

Sent from my iPhone
Although its spellcheck often saves me, all goofs in sent messages are its
fault.

> On Mar 16, 2015, at 9:20 AM, Michael Bullis < <EMAIL REMOVED> > wrote:
>
> Good morning:
>
> I am the ED of an Independent Living Center.
>
> We are looking at starting a series of chat forums for online use and
wonder
> what specific chat platforms are accessible?
>
> I looked at HTML Chat and it doesn't appear to be accessible in real time
> because the text didn't appear to change in a way that Jaws could see it
and
> speak the changes in real time.
>
> Any thoughts on which direction we should go?
>
>
>
>
>
> Michael Bullis,
>
> Executive Director,
>
> The IMAGE Center of Maryland
>
> Office:443-275-9394
>
> Cell:443-286-9001
>
> email: <EMAIL REMOVED>
>
> website: www.imagemd.org
>
>
>
> > >