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Order of wording in listing phone numbers - advice


From: jeb
Date: Mar 20, 2003 10:12AM

I am putting together a rather large web document that contains lots of
contact information for the user. In the print design (from which I am
building the web version) the author/stylist has written out phone/fax/tty
numbers as this:

xxx-xxx-xxxx (Voice)
xxx-xxx-xxxx (Fax)
xxx-xxx-xxxx (TTY)
xxx-xxx-xxxx (Toll Free Voice)

My concern in the person reading will hear the number first and then the
designation. I am also concerned about using the designation "voice" versus
"phone." Should the preferable model be?:

Phone: xxx-xxx-xxxx
Fax: xxx-xxx-xxxx
TTY: xxx-xxx-xxxx
Toll Free Phone: xxx-xxx-xxxx

I know this is hair-splitting, but we strive to make this site a showcase
for accessible and universal design.


John E. Brandt
Augusta, ME 04330

Webmaster for www.mainecite.org

www.jebswebs.com <http://www.jebswebs.com>;

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