WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: YouTube Live accessibility?

for

From: Bossley, Pete
Date: Jul 14, 2016 4:06PM

Vanessa,
I would suggest that getting in the flow of captioning everything is a good practice if you can make that happen.
Given that WCAG 1.2.4 requires captions for live events and that it is at base level A, and the clear precedent from the Department of Justice and the Office for Civil Rights is to expect WCAG 2.0 level AA, it is risky for institutions to decide to only caption things on request.
Not everyone that uses captions will request them in advance and there is an argument that not captioning a live event subjects a person with a disability to discrimination because they would have to wait for the captions to be added in order to enjoy the benefits of the event.





-----Original Message-----
From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On Behalf Of Preast, Vanessa
Sent: Thursday, July 14, 2016 9:41 AM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] YouTube Live accessibility?

Does this also apply to live distance instruction, such as using Adobe Connect or webinars?

If so, is it acceptable to provide the live captioning only on the occasions when a participant registering for the event indicates the need for live captions? Otherwise the captions would be added to the recording later?

Thanks

-----Original Message-----
From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On Behalf Of Chaals McCathie Nevile
Sent: Thursday, July 14, 2016 5:59 AM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] YouTube Live accessibility?

On Thu, 14 Jul 2016 08:53:41 +0200, < <EMAIL REMOVED> > wrote:

> Hi all!
>
> I just joined, so this is my first post to the forum. :)
>
> I've recently been asked at work how accessible YouTube live is. Since
> it's a live feed I suggested that a live transcript/captioning would
> be appropriate which they weren't thrilled to hear.

They may not be thrilled, but accessibility of video means captions, and for live video that means live captions.

> But I'm still trying to look into the service to see if Google might
> be doing anything about it (I don't know if Google's auto-captioning
> works?) or to see what, if any, alternatives there might be.
>
> Appreciate any thoughts/advice!

Auto-captioning is generally very useful - the error rate is low enough that overall it is a win. But for a corporate client I would VERY STRONGLY advise them to put manual verification into the procedure. When a senior consultant's title, or an important person's name, is mis-captioned as a few four-letter words, it should make the argument clear.

Unfortunately the real-world examples I know of have all been carefully buried by the organisations on whose faces the egg landed, so I cannot demonstrate live what I mean. But trust me, audiences rarely forget the organisation's name years after they watch the clip, even if they forget all the details.

cheers

Chaals

--
Charles McCathie Nevile - web standards - CTO Office, Yandex
<EMAIL REMOVED> - - - Find more at http://yandex.com