E-mail List Archives

Re: Displaying Content based on previous selection

for

From: Tim Harshbarger
Date: Sep 28, 2016 6:54AM


If you are having problems making the point to the UX team, one potential way of addressing the problem might be to have a discussion with the UX team regarding what these success criteria mean--with the idea of trying to agree to a common understanding of what the success criteria mean. If you all can agree on a common understanding of these success criteria, then they are more likely to spot these problems sooner and it will also be easier for you to make your case to them when you see problems like this.

I will say that one of the hazards of reaching a common understanding of a success criteria through discussion with people who may not be knowledgeable about accessibility is that the common understanding won't be your understanding. But even so, it means less of a battle to convince them something needs to be addressed--and over time as their understanding becomes better, you can always have the discussion again later to see if it is time for a new common understanding.

Thanks,
Tim
-----Original Message-----
From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On Behalf Of Joe Chidzik
Sent: Wednesday, September 28, 2016 6:05 AM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] Displaying Content based on previous selection

I agree with Birkir: if the new content appears naturally in the focus, and reading order, after the users current position, screenreader users would then naturally encounter this new content by continuing to arrow down the page. The question may benefit from additional wording describing the behaviour to users e.g.

Please select from the following options. Another question will appear once you have selected an option.
Option 1
Option 2
Etc

In this way, you won't need any aria alerts, live regions etc. Instead, by informing users that new content is going to be displayed, you will be prompting them to explore and find it themselves.

I expect most users would encounter the new content anyway through exploration, but this would help prompt those who may not.

Joe

> -----Original Message-----
> From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On
> Behalf Of Birkir R. Gunnarsson
> Sent: 28 September 2016 02:13
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Displaying Content based on previous selection
>
> If the dynamic content appears, in visual and content order, after the
> radiobutton that is selected to display it, I would not call it a
> 3.2.2 problem.
> If, however, the content appears in content order before the radiobutton
> that triggered it I would call it under 1.3.2/2.4.3 (not discoverable if it is
> injected above the user location) If the action of selecting the radiobutton
> refreshes the page or moves focus away from the radiobutton to elsewhere
> on the page, I would call it under 3.2.2 I have examples of these scenarios
> with dropdowns (I can attach or post them somewhere if people are
> interested).
> I actually think only displaying content that is relevant to the user's selection
> is good usability and reduces confusion and user interaction for everyone as
> long as the focus is not ripped away and the content is discoverable.
>
>
>
> On 9/27/16, JP Jamous < <EMAIL REMOVED> > wrote:
> > Nick,
> >
> > That was exactly my concern. Those 2 SC keep coming up with the UX
> team.
> > They are not strong enough for me to make my case.
> >
> >
> >
> > -----Original Message-----
> > From: WebAIM-Forum [mailto: <EMAIL REMOVED> ]
> On
> > Behalf Of Beranek, Nicholas
> > Sent: Tuesday, September 27, 2016 3:32 PM
> > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > Subject: Re: [WebAIM] Displaying Content based on previous selection
> >
> > It's always difficult to call out SC 3.2.1 On Focus and SC 3.2.2 On
> > Input because "change of context" is not well-defined. Can you argue
> > that this behavior creates "content that changes the meaning of the
> > Web page"? If so, then call out SC 3.2.1 On Focus.
> >
> > This behavior is going to be confusing for everyone.
> >
> > Nick
> >
> > -----Original Message-----
> > From: WebAIM-Forum [mailto: <EMAIL REMOVED> ]
> On
> > Behalf Of JP Jamous
> > Sent: Tuesday, September 27, 2016 2:10 PM
> > To: 'WebAIM Discussion List' < <EMAIL REMOVED> >
> > Subject: [WebAIM] Displaying Content based on previous selection
> >
> > Guys and Gals,
> >
> >
> >
> > I am wondering if this violates any of level A or AA of WCAG 2.0, as I
> > would fail it for 3.2.2 if it were up to me.
> >
> >
> >
> > We have a survey form that the user is redirected to after a chat session.
> > Some UX genius asked the developers to ask one question on page load.
> > So you only get one question when the page loads without a submit
> > button. Only the question and 5 radio buttons.
> >
> >
> >
> > Once one of those radio buttons is selected, the rest of the form is
> > displayed without a page refresh. The user sees or reads with a SR the
> > rest of the questions and submit the form.
> >
> >
> >
> > I think this violates Level A SC 3.2.2 Elements do not change on
> > focus. In this sense, when a radio button receives the focus, the
> > elements on the page appear. What do you guys think?
> >
> >
> >
> >
> >
> > > > > > archives at http://webaim.org/discussion/archives
> > > > > >
> > The information contained in this e-mail is confidential and/or
> > proprietary to Capital One and/or its affiliates and may only be used
> > solely in performance of work or services for Capital One. The
> > information transmitted herewith is intended only for use by the
> > individual or entity to which it is addressed. If the reader of this
> > message is not the intended recipient, you are hereby notified that
> > any review, retransmission, dissemination, distribution, copying or
> > other use of, or taking of any action in reliance upon this
> > information is strictly prohibited. If you have received this
> > communication in error, please contact the sender and delete the material
> from your computer.
> > > > > > archives at http://webaim.org/discussion/archives
> > > >
> > > > > > archives at http://webaim.org/discussion/archives
> > > >
>
>
> --
> Work hard. Have fun. Make history.
> > > http://webaim.org/discussion/archives
>