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Re: Nobody else has lost images? ( Losing images when converting to PDF from Word?)

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From: Chagnon | PubCom
Date: Nov 14, 2016 8:57AM

600 dpi GIF?
That creates an enormously large file due to the resolution. And GIF has a limited color palette, so colors are often terrible and off.

Have you tried PNG? We have found them to be the best file format when converting Office documents to PDF. Smaller file size, crisper graphics, retains colors.

RE: missing graphics, I think the problem is with your version of Word. We haven't had graphics problems for a few years after we upgraded from Word 2010. We deliberately keep our software up to date and use Word 2016 and Acrobat DC.

I'd try using a newer version or Word. Download a trial and see if it helps.

FYI, if you install a new version of Office, you will need to reinstall Acrobat DC again because it needs to add the PDF Maker plug-in to your new version of Word. Here are the instructions we give our clients:

1. Install the new version of MS Office (or Word).
2. Uninstall your current version of Acrobat. (Use the Control Panel utility to do this.)
3. Reboot your computer. Cold-boot, make sure your computer is totally down, not just asleep or rebooting.,
4. Start your computer.
5. Install Acrobat DC.

--Bevi Chagnon