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Re: A11Y and Agile Methodology

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From: JP Jamous
Date: Dec 22, 2016 8:28AM


Karl,

Thank you so much for laying out this in steps for me. That's very helpful.

Tim,

Currently, what you proposed has been what we have been using. I would give the PMs what they need as far as basic knowledge of WCAG and automated tools. When they hit the wall, they know JP is here to answer any questions for them.

I loved both of your feedback. I will work with one of the PMs and put a list that should work for the rest of the PMs across the organization. That way, we will all be singing off the same song sheet.

-----Original Message-----
From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On Behalf Of Karl Brown
Sent: Thursday, December 22, 2016 8:58 AM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] A11Y and Agile Methodology

I've found great success on the current agile project by making myself available for questions, discussions, documentation and demonstrations.

I'm a content writer at my main employer (where this project is), but answer a lot of questions about accessibility because I'm approachable and easy-to-find. I've provided training to the other content team members, am supporting and training the UX and UI designers, and test completed pages from the front end developers. If the developer has a question during development I'll sit with them and guide them as well.

It's not been part of a formal process, which is why it's worked well on an agile project. Despite having access to accessibility companies (3rd party), because they have someone who understands a11y on site, I'm the one who gets asked more often than not.

In terms of implementing it into an agile approach:
1) Have accessibility professionals on site. If they can be multi-skilled (e.g., can write content, design, do code, etc.) the company will benefit from a multi-skilled employee
2) Have the accessibility professionals available as part of a "shared service" between teams and projects
3) Allow the natural relationships between the accessibility professionals and the teams to build
4) Make sure every aspect of the project has some training, with refreshers available for people who need it
5) Never release anything that's not been through accessibility testing
5a) Try to do testing every feature, or every sprint if the developed code warrants it
6) Make sure people know they can always go to someone with questions

Point 6 has been a big piece of feedback I've gotten - people respond positively to the fact I reply quickly to emails or stop what I'm doing to answer their question if they turn up at my desk. I also don't say "Do this" without walking them through the reasons as well, making sure they understand it. I see my accessibility role as a teacher more than anything, which has worked well in agile.


On Thu, Dec 22, 2016 at 1:55 PM, Tim Harshbarger < <EMAIL REMOVED> > wrote:

> I do not have any resources, but I have some experience with this issue.
>
> When I think about the advice I would offer to others, I think the
> advice on integrating accessibility for both waterfall and agile
> methodologies would be the same. Optimally, everyone on the project
> team should have some level of accessibility knowledge appropriate to
> their role. If that is not possible, there should be at least one
> person integrated into the team that has a level of accessibility
> knowledge. Use automated accessibility testing tools as part of the
> build process. They can't check everything, but they can check at
> least some things which reduces the number of things that you might want to check manually.
>
> I think the big difference between waterfall and agile is the timing
> of the feedback loops. In agile methodologies, you can have a build of
> the application daily or even more frequently and an implementation
> every 2 to
> 4 weeks--depending on your agile methodology. So, having that level
> of accessibility knowledge integrated into the team and using testing
> tools in your build process becomes even more essential to success.
>
> Probably most of us are familiar with the traditional model of
> accessibility that frequently involves a project team throwing a UI or
> design specs over the wall to an accessibility expert. The expert
> reviews the UI or specs and tosses feedback to the team. The team
> then integrates the feedback into the application--hopefully. That
> traditional model does have the advantage that you apply the maximum
> level of knowledge to each UI and the expert can work on multiple UIs.
> But it has the problem of time because the feedback loop takes more
> time. It also means that you can't take maximum benefits of
> opportunities for accessibility because the accessibility expert
> typically sees things after they are completed--when the team is done
> making changes. You end up having to patch bad UI's with sub-optimal
> accessibility fixes rather than employ the optimal accessibility solution for the situation.
>
> In waterfall, you can get away with using that traditional model or
> some part of it. I don't think it is really possible to use that model
> effectively in agile.
>
> In agile (even more so than waterfall,) probably the best role for an
> accessibility expert to play is to provide resources like
> documentation and education on manual testing processes and other
> things, ensuring the frameworks and other technologies used by the
> project teams are as accessible as possible, and helping out with more
> complex accessibility issues that project team members don't have the
> level of accessibility knowledge to handle.
>
> Thanks for asking such an interesting question.
>
> Tim
>
>
> -----Original Message-----
> From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On
> Behalf Of JP Jamous
> Sent: Wednesday, December 21, 2016 3:23 PM
> To: 'WebAIM Discussion List' < <EMAIL REMOVED> >
> Subject: [WebAIM] A11Y and Agile Methodology
>
> Folks,
>
>
>
> I need to present to project managers how A11Y should be implemented
> in a waterfall and agile methodologies. Does any of you have
> references that could assist me to put a presentation together? Any
> help would be highly appreciated.
>
> > > archives at http://webaim.org/discussion/archives
> > > > archives at http://webaim.org/discussion/archives
> >



--
Karl Brown
Twitter: @kbdevelops
Skype: kbdevelopment

Professional Certificate Web Accessibility Compliance (Distinction), University of South Australia, 2015