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Re: Web development; How to identify if a screen reader is in use

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From: JP Jamous
Date: May 11, 2017 1:26PM

I've always wondered, why do people try to make life harder rather than easier?

As a site is evaluated against WCAG guidelines, suggest as many fixes as possible to try to achieve an inclusive design. The closer you shift the slider towards an inclusive design, the more people you'd be able to accommodate.

Once you achieve that level, there is no need to try to gather any analytical information about users. The site would become robust and your customers would appreciate the convenience you provide them. If the customer is happy, the customer will continue to return. Of course, that's from a marking prospective.

If you have a dev team that you are battling with on daily bases, then welcome to the A11Y field. We all deal with it whether we work with UX design, devs or QA. The reason being is because of lack of awareness and not wanting to go back and redo the work.

As I always state from my development days, the easier you make it to customers the harder you make on developers. That is why the design should be simple straight to the point. People want to find their information, finalize their transactions and carry on with their work. Unless they are young kids with lots of time on their hands. Then they want something "Cooool", which meanings a pain in the neck for adults with busy lives.