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PDF Text Reading Weird w/ Screen Reader

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From: Carly Gerard
Date: Sep 26, 2017 9:39AM


Hello WebAIM,


I'm working on making an accessible PDF, but after adjusting tags and running the checker, my coworker and I found the text to read weirdly, like letters in words would separate from each other. For example, one phrase might visually say "Click your name in upper right hand corner and select 'Manage Your Account Information- from dropdown menu..." However, when using VoiceOver (my coworker used Window Eyes), the text might actually sound like:


"Click your name in uppe r right hand c orner and s elect 'Manage Your Account Information- from dropdown m enu..."


I am not sure how to apply all the standard accessibility features in this PDF without the text reading this way. Any thoughts or suggestions are appreciated!


Carly

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Carly Gerard | Web Accessibility Developer
<EMAIL REMOVED> <mailto: <EMAIL REMOVED> >
University Relations & Marketing
Western Washington University