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Re: Research on mixed teams

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From: glen walker
Date: Mar 12, 2018 9:05AM


@Steve, "one skilled person is perfectly capable of conducting a
comprehensive WCAG audit". Do you mean one skilled "sighted" person?
Color contrast issues and focus indicators are difficult to test for
without some sight.

@JP, I like having the combination you listed, but I prefer to have overlap
between the two individuals and not have them wholly segregated on what
they're testing. A sighted person can code inspect while testing with AT.
As I'm sure you're aware, you can have properly written HTML that some
browser/AT combinations don't honor. It's nice to let the client know that
while they have their code written properly, they might have to work around
some issues. (Listening to the browser's inspector via AT is not very
enjoyable, which is why it might be easier for a sighted tester to do
that. If you inspect the code by exporting it to an editor, it might be
doable with AT.)

Glen

On Mon, Mar 12, 2018 at 3:45 AM, JP Jamous < <EMAIL REMOVED> > wrote:

> What I meant by Industry Standards is that generally speaking. For the
> most part, it is always good to have 2 individuals conducting the
> evaluation rather than one alone.
>
> I have had situations where sighted screen reader users missed out on some
> minor things that my ears were in-tuned to.
>
> I do agree that most sighted testers don't have a good grasp on how to use
> a screen reader, but I know some that are pretty darn good.
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Steve Green
> Sent: Monday, March 12, 2018 3:26 AM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Research on mixed teams
>
> What industry standards are you referring to? My view is that one skilled
> person is perfectly capable of conducting a comprehensive WCAG audit. As
> long as they are proficient in the use of screen readers and have
> substantial experience of user testing with screen reader users (and
> ideally people with a wide range of other disabilities an access needs)
> there is no need to involve anyone else in the audit.
>
> That said, user testing with screen reader users and people with other
> disabilities an access needs always raises other issues, but these
> generally do not correspond to WCAG success criteria. This assumes that a
> WCAG audit has already been done and all the issues have been fixed before
> the user testing.
>
> Unfortunately, my experience from interviewing numerous candidates and
> working with contractors, is that most are not proficient in the use of
> screen readers and few have any substantial experience of user testing. In
> the short term they clearly need support from a second person but the real
> fix is to get the training and user testing experience they need.
>
> Steve Green
> Managing Director
> Test Partners Ltd
>
>
> -----Original Message-----
> From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On
> Behalf Of JP Jamous
> Sent: 12 March 2018 07:44
> To: 'WebAIM Discussion List' < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Research on mixed teams
>
> I don't think there is but industry standards recommend that there are 2
> testers per team. The first is sighted and the second is totally blind.
>
> Having both extremes allows each to be an expert in his or her area. Also,
> the team builds synergy that way by being very efficient. All success
> criteria get covered.
>
> The team can work alone or together when testing. The most important part
> is that they both assemble the report or share their notes. That way, all
> that apply to WCAG Level AA are accounted for.
>
> Some sighted testers like to turn off their machines and run screen
> readers. I am not against that, but they won't be as keen as totally blind
> users for various reasons. It would be best to give each tester the success
> criteria he or she is an expert at.
>
> One last part to keep in mind. While it takes a while for the team members
> to learn how to work with each other, the psychological part that plays a
> huge role amongst team members applies to those teams. For example, if the
> 2 individuals are not comfortable working with each other, you will have
> team issues. That is more from a management prospective. I witnessed that
> first-hand. I had some sighted folks that I was able to work with them very
> comfortably and quickly. We got so much done in a short period of time
> while having fun and joking around. Whereas, others I had to slow down to
> their own speeds and be cautious of their feelings etc.
>
> I hope that helps.
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Ayelet Abraham
> Sent: Sunday, March 11, 2018 11:43 AM
> To: <EMAIL REMOVED>
> Subject: [WebAIM] Research on mixed teams
>
> Hello,
>
> First Id like to thank those who wrote me solutions to the issue of track
> changes. It worked partialy. Some instances of changes where read acurately
> but on others the screen reader just ignored them. I think its this way
> because Im working with hebrew.
>
> And now something entirely different- we are developing a Digital
> accessibility examiner course intended for people with and without a
> disability. The idea is to teach those who can conduct only some of the
> audit to lead a team that would complete them in their capabilities. I
> wonder if theres research about such cooperative teams? For example - the
> examiner Im working with who is with blindness, instructs the seeing
> technician and customer service providors how to help him conduct the audit
> - he leads the audit. I wonder if there is research on this kind of team
> work.
>
> Thanks,
> Ayelet
>
> Ayelet Abraham, PhD
> Digital accessibility specialist
> MigdalOr - Multi service Association for people with blindness and sight
> impairement Israel > > at http://webaim.org/discussion/archives
> >
> > > at http://webaim.org/discussion/archives
> > > > at http://webaim.org/discussion/archives
> >
> > > > >