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Re: [External Sender] NVDA - aria-live=polite not announced

for

From: Brian Lovely
Date: Feb 21, 2019 12:26PM

Hey Diane,

In step 4, you say "the article page is displayed". That sounds like it
might be a new page being loaded. If the "same" div has text A on one page
and text B on another page, then the text has not changed as far as
aria-live is concerned. I don't know if that's the case here, but it would
account for the element not being announced.

On Thu, Feb 21, 2019 at 1:50 PM Tomlins Diane <
<EMAIL REMOVED> > wrote:

> We have a health portal application (it's mostly a single-page app using
> Ember) and I do the accessibility testing for the developers. I primarily
> use Firefox and NVDA (ver 2018.4), and usually that's pretty reliable. Most
> of the developers, however, use Mac's with VoiceOver and we've run into
> this issue with aria-live - VoiceOver announces the message, NVDA does not
> for some reason.
>
> The div that contains the message is present in the DOM to start with,
> it's only the text inside it that changes, in this particular section, it
> starts as:
>
> <div id="readClinicalAlerts" aria-live="polite" class="sr-only">You are
> now viewing the health summary page.</div>
>
> The steps then are:
> 1 - user is presented with a list of their health problems
> 2 - user selects a problem
> 3 - a modal opens up with a list of articles related to the selected
> problem
> 4- user selects an article from the list in the modal, the modal is
> dismissed and the article page is displayed
> 5 - The message in the div is changed from the above to this:
>
> <div id="readClinicalAlerts" aria-live="polite" class="sr-only">You are
> now viewing the patient education page.</div>
>
> Unfortunately, neither of the messages in the aria-live region is
> announced by NVDA. So, a sr user would have no idea the content has changed
> once the article is returned.
>
> I've done quite a bit of digging around trying to see if I could figure
> out what is needed to get NVDA to reliably announce the change in the
> message, but I admit.. I'm a little lost. Would adding aria-atomic help?
> Clearly there's something we're missing :-/
>
> Thanks!
>
> Diane R Tomlins
> HCA Healthcare ITG | UXCOE
> Accessibility SME
>
>
>
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--
*Brian Lovely*
Digital Accessibility
804.389.1064

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