WebAIM - Web Accessibility In Mind

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Re: Mobile Native apps - buttons that use colours and text without any borders.

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From: Jonathan Avila
Date: Jan 25, 2020 4:05PM

HI Sean, people have done some research but their goal was only to find out if users could figure out that the items were actionable. They didn't measure the amount of time, fatigue, anxiety., frustration, etc. My point is that these are issues for people with low vision and cognitive disabilities yet research when done with only an end goal in mind may produce evidence that says people can use them even if the user is exhausted after completing the action -- their objective is to only document that yes a person could do it somehow.

We need research in our community that really examines the impact on users holistically and accurately measures the impact of bad design on a spectrum of factors not just could you eventually get it done. On mobile these issues are compounded by the fact that you can't hover a pointer or focus a keyboard (without attaching a different pointing device or keyboard) which might provide additional affordance.

Jonathan