WebAIM - Web Accessibility In Mind

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Re: PDF remediation as-needed services

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From: Peter Shikli
Date: Mar 4, 2021 11:00AM

Suzanne,

Interestingly enough, we built our PDF remediation business to reply to as-needed requirements before we got into the larger fixed-price projects that we also now do. The problem to solve was the small task nature of as-needed and the rapid turnaround required. The only way to solve that in my opinion is to automate the task management process. Anything that requires conversations, email negotiations, or unstructured iterations of any kind will increase the overhead so that a small job will be needlessly expensive. And the back-and-forth time is added to the net delivery time.

We wrote a cloud-based task manager called eTaskBoard specifically for as-needed accessibility services. It uses forms and a structured methodology going from a proposed task to authorization to delivery to billing. I suggest a peek at a 10-minute demo at https://www.access2online.com/support/eTBdemoBasic.pps which includes a case study of how we use it every day for PDF remediations where tasks can be as small as $49 and turnaround is measured in hours.

We even have agencies using the as-needed approach to test our capabilities before giving us a large job.

Cheers,
Peter Shikli
Access2online Inc.