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Re: Jira Cloud and blind users

for

From: David Engebretson Jr.
Date: Feb 1, 2022 2:46AM

Thanks for sharing!

I watched the video and noticed I can do all the things demonstrated in the video with JAWS 2022 without any special plug-in.

Is there a video of what can be done in Confluence? Confluence seems to have a cluster of issues when dealing with creating and reading Confluence articles with a screen reader. So much so that our team is moving away from Confluence.

I've never used our instance of the JIRA Help Desk on the administrative side, but that might be another good thing to demonstrate in a video. I've heard that lots of blind folks struggle with that interface.

Is your product a JAWS scriptset and NVDA add-on? Can it be used with both JAWS and NVDA? The video just talks about JAWS. I heard no reference to NVDA in the video.

I worked with the R&D team at Atlassian back in 2017 to try to help them understand the issues using their products with a screen reader and have noticed a slow shift towards adherence to more accessible UI design principles and WCAG compliance. I say slow because we often see UI changes on a monthly basis but there can sometimes be regressions in the UX for screen reader users.

Again, thanks for sharing! I didn't see a reference to pricing on your site. Can you share that publicly? If not, no worries, I am happy to continue fumbling along with JIRA - since that is what I use on a daily basis in the team I work with at our university.

Take care,
David

-----Original Message-----
From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Nathan Clark
Sent: Monday, January 31, 2022 11:10 PM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] Jira Cloud and blind users

Dear David,

Unstoppable can be used for Jira, Confluence, Jira Service Desk/management. Here is our official unstoppable link from our company website.

https://www.addteq.com/products/unstoppable/

To let you know who uses are unstoppable plug in, we are used by numerous US Government agencies including: NASA, USDA, NSA and many more. We are also used in numerous US and international banks. If anyone wants a free demonstration by our team or interest in buying our unstoppable plug in please email me privately at <EMAIL REMOVED> and I can get you set up with our sales and marketing and development teams on a demonstration and possible purchase of our product.
Thanks.
Sincerely,
Nathan Clark






On 1/31/22, David Engebretson Jr. < <EMAIL REMOVED> > wrote:
> Or, if it's okay with the list mods, maybe you could keep it on list?
>
> I'll bet I'm not the only one who would be interested in learning
> about your plugin.
>
> Thanks!
> David
>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Nathan Clark
> Sent: Monday, January 31, 2022 12:25 PM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Jira Cloud and blind users
>
> Dear John,
>
> What issues are you facing with editing tickets? Are you using the
> unstoppable plug in for Jira because if you are not using unstoppable
> editing tickets will not be accessible to you. If you want to talk
> about looking into using unstoppable you can email me off list and I
> can educate you on the Unstoppable product which is made by my company
> Addteq which is an Atlassian government solutions partner. Thanks.
> Sincerely,
> Nathan Clark
>
> On 1/31/22, Jonathan C. Cohn < <EMAIL REMOVED> > wrote:
>> i regularly use Jira but not the cloud version. except for tagging
>> and some other functions in edit fields that use a list at the end of
>> the DOM for suggestion completions I find editing tickets OK.
>> Our accessibility team has a “dashboard“ that includes a pie chart at
>> the top that is fully accessible. Perhaps, if you'd like to get
>> together we can write an article on JIRA accessibility and post it to
>> the bats website.
>> Jonathan Cohn
>>
>> Sent from my iPhone
>>
>>> On Jan 31, 2022, at 2:39 PM, Michael H < <EMAIL REMOVED> > wrote:
>>>
>>> Hello,
>>>
>>> I was curious if anyone has any tips on how to best use Jira Cloud
>>> as a blind user?
>>>
>>> I'm assuming the kanban boards are not accessible, but I'm curious
>>> if anyone has found alternative views and workflows that would allow
>>> a blind person to productively use the software?
>>>
>>> I learned that a user can create tickets and add comments via email:
>>>
>>> https://support.atlassian.com/jira-cloud-administration/docs/create-
>>> i
>>> ssues-and-comments-from-email/
>>>
>>> Nice. But maybe not great?
>>>
>>> Are there any 1st or 3rd party apps that streamline/improve the
>>> interface?
>>>
>>> Their a11y page makes it sound like they are striving to be accessible:
>>>
>>> https://www.atlassian.com/accessibility
>>>
>>> I emailed them two months ago ( <EMAIL REMOVED> ) asking for
>>> advice, but haven't heard back.
>>>
>>> I have yet to read the VPAT. :(
>>>
>>> Mostly curious to hear if others have been able to find ways to make
>>> this software a usable and productive tool for themselves and/or
>>> their visually impared colleagues.
>>>
>>> Thanks!
>>> >>> >>> archives at http://webaim.org/discussion/archives
>>> >> >> >> archives at http://webaim.org/discussion/archives
>> >>
>
>
> --
> Nathan Clark
> QA Automation Analyst Tech team
> Accessibility assistant
> CPACC
> cell: 410-446-7259
> email: <EMAIL REMOVED>
> 101 Village Blvd
> Princeton, NJ 08540
> SMBE & Minority Owned Business
>
> --
>
> <https://www.eventbrite.com/e/discover-the-secret-of-high-performing-s
> oftware-teams-tickets-22539850299>
>
> --
>
>
> > > archives at http://webaim.org/discussion/archives
> >
> > > archives at http://webaim.org/discussion/archives
> >


--
Nathan Clark
QA Automation Analyst Tech team
Accessibility assistant
CPACC
cell: 410-446-7259
email: <EMAIL REMOVED>
101 Village Blvd
Princeton, NJ 08540
SMBE & Minority Owned Business

--

<https://www.eventbrite.com/e/discover-the-secret-of-high-performing-software-teams-tickets-22539850299>

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