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Brandeis University Job Opening: program director, digital accessibility


From: Audrey Griffin-Goode
Date: Feb 24, 2022 11:13AM


Brandeis is looking for a program director, digital accessibility. Please
see the details below. If you are interested in applying, please go to

Thank you,

The Digital Accessibility Program Director will bring passion and
dedication to web accessibility program management, remediation,
consultation, training and support. This role will bring central oversight,
technical leadership, expert guidance and strategic thinking on
accessibility compliance in higher education, and knowledge of creating
accessible user interfaces and content. The Program Director will manage
and report on organizational progress towards developing a widespread,
ingrained accessibility practice encompassing planning, metrics, and
remediation across the university.

*Key Responsibilities*

*Leadership/Oversight/Expertise 25%*
' Provides expert guidance on the refinement and creation of accessibility
policies, practices, guidelines, standards, systems, procedures, and
metrics related to designing and maintaining accessible information
communication technology.
' Identifies obstacles to digital accessibility and analyzes their impact
and risk in order to prioritize allocation of limited campus resources.
Provide guidance for legal counsel, central communications and
administration to create a risk-based approach for university level web
accessibility planning.
Reviews VPATs and/or RFPs for technology adoption, attends technology
vendor demos when applicable, to facilitate procurement of accessible
technologies. Supports the development of corrective action strategies to
address accessibility audit concerns, including around third party systems
and applications being purchased or upgraded.
' Stays abreast of trends in development, implementation and assessment of
accessible technologies and best practices, as well as changes in Federal
and State regulatory requirements and laws, by attending conferences and
webinars, maintaining a diverse professional network of accessibility peers
and experts and other means of research.
' Builds and maintains effective partnerships with internal and external
stakeholders to increase the awareness and importance of digital
accessibility on campus and advance the accessibility of the University's
public web properties and digital artifacts.
' Manages and leads the work of student employees and interns in monitoring
for and remediating web accessibility violations.

*Community Education 25%*
' Educates the Brandeis community and spreads awareness of obstacles to
ADA/504/508 accessibility compliance in the university's web-based content
presence by developing online resources and speaking at meetings and
' Shepherds and mentors the community through the transition from an
accommodations model to a more proactive model for digital accessibility.
' Reviews organizational training needs and develops a cross-functional
accessibility training program with proven and results-based curriculum for
increasing skill and acumen for digital communicators.
' Offers hands-on, in person workshops to provide real-time assistance to
faculty/staff to develop technical skills.
' Fosters accessibility champions in each area of the university.

*Consultation/Support 25%*
' Works with the Web team to design systems, features, and functions as
“accessible first.”
' Works cross-functionally with web and application development, creative,
and content teams to proactively identify accessibility trends, technology,
and solutions.
' Formulates and evaluates coding solutions, workarounds and remediation
strategies for more complex and challenging situations to ensure compliance
with both functionality content (pdf, doc, ppt, indd, html, video, etc.).
' Clarifies and communicates the accessibility requirements for all
university websites including departments, institutes, and courses. Serves
as the first point-of-contact for questions about implementing changes.
' Connects with affected members of the community for input to find
solutions that will work for them. Participates in task force for campus
accessibility that liaises with students with disabilities to establish
open communication and uncover needs.
' Manages web accessibility help desk and provides on-demand consulting
services and assessment/remediation support.
' Demonstrates commitment to diversity and to serving the needs of a
diverse population.

*Auditing & Analysis 25%*
' Analyzes the impact of barriers to accessibility (e.g., frequency,
severity, affected user group) to prioritize allocation of accessibility
development work and measures compliance with relevant standards
' Implements appropriate controls and quality assurance to support
consistent and efficient resolution, error reduction, and continuous
process improvement
' Executes both automated audits and manual testing of campus-wide digital
assets for accessibility violations in either content or functionality.
' Oversees captioning for digital media published on the Brandeis website
or Brandeis's YouTube channel.

*Job Requirements*

' Bachelor's degree required; master's degree strongly preferred with a
minimum of 5-8 years of related work experience.
' Minimum four years demonstrated successful experience implementing
accessibility standards, policies, regulatory requirements, industry best
practices, and guidelines
' Minimum five years of experience auditing for accessibility violations,
including manual testing with assistive technologies on multiple platforms
including Windows, Mac, mobile; knowledge of designing and testing
methodologies on each platform with various WCAG validation toolsets.
' Minimum three years' experience with design and development of accessible
digital/multi-media products and web content, extensive content and web
functionality remediation, documentation creation, and oversight.
' Minimum one year of direct experience with HTML, CSS, ARIA and web
content management systems.
' Public speaking experience and prior teaching/training experience
' Experience with captioning and audio description techniques.
' Experience supporting faculty/staff in the implementation of
accessibility requirements and best practices; specifically related to
technology purchases, implementations and upgrades.
' Experience working effectively in highly collaborative, team oriented
environments, especially in the field of web development.
' Experience in a higher education environment; demonstrated understanding
of who faculty are and how to work effectively with them.
' Experience supporting affected users a plus
' This job is based on our Waltham, MA campus

*Skills & Knowledge*
' Professional knowledge of disability law (as applies to higher education
' Deep understanding of web accessibility standards and guidelines (WCAG
2.0/2.1, Section 508, WAI-ARIA); including VPAT interpretation and
' Advanced knowledge and application of accessibility factors, patterns,
and best practices for website and application content creation and
functionality, including multimedia emerging technologies, and online
learning environments, per W3C WAI guidelines and specifications (WCAG,
WAI-ARIA techniques, etc.), Section 508 and other evolving accessibility
' Excellent organizational and project management skills and a keen eye for
' Demonstrated and proven track record of effectively and independently
leading projects and initiatives to completion.
' Ability to work effectively within a highly collaborative environment
across diverse populations in a higher education setting.
' Ability to manage highly sensitive information with discretion.
' Excellent interpersonal and verbal/written communication skills. Must
have the ability to organize and effectively communicate complex
information, problem solve, and apply creative solutions; ability to
interact with stakeholders from all levels of a complex organization.
' Professional knowledge of web technologies (HTML/CSS, JavaScript, and Web
content management systems and learning management systems).
' Extensive knowledge and experience with PDF document remediation and
native-file accessibility structuring in MS Word and Adobe InDesign.
' Solid knowledge and experience with screen reader technology, such as
JAWS and VoiceOver.
' Understanding of accessibility APIs and various inspection methods both
automated and manual.
' Knowledge of applications development best practices, techniques and
tools (both custom and off-the shelf) used in an iterative development
environment including understanding of defect management process and
integration with JIRA.
' Ability to brainstorm solutions with web developers, designers, and
software engineers.
Extensive knowledge and experience with digital accessibility and
understanding of accessibility issues.

' Certified Professional of Web Accessibility (CPWA) preferred
' Web Accessibility Specialist (WAS) preferred
' Certified Professional of Accessibility Core Competencies (CPACC)