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question about signing PDF documents

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From: David Farough
Date: Nov 2, 2023 1:24PM

Here is the scenario we have.
We have a document with various sections that needs to be completed by different entities within our department.
The employee fills out section a and signs it and then forwards same to the supervisor.
The supervisor fills out section b and signs the document and send it to the next processer.
There are sections c through k that need to be filled out by other entities.

When I was testing this document, I noticed that after signing the document for the supervisor as well as the employee, I could no longer access the document using Acrobat reader.
Is it possible that I caused this by signing twice?
Acrobat reader was not activating the reading options dialogue which enabled my screen reader to access the document.
I was however able to access the document with the usual screen reader access using Acrobat DC professional.
Can anyone explain what might be happening here?
Is there a setting that needs to be configured to allow subsequent processing following these signatures?
Thanks for any thoughts on this

David Farough
Application Accessibility Coordinator
<EMAIL REMOVED>