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Thread: Providing a Better UI
Number of posts in this thread: 4 (In chronological order)
From: JP Jamous
Date: Mon, Oct 24 2016 11:27AM
Subject: Providing a Better UI
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Folks,
Companies tend to shy out from running surveys, because of the ADA
restrictions on people privacy. What if some companies are doing it for the
simple sake of making their pages more accessible? How do they go about
that?
I have faced this for a while without any robust answer. Can someone shed
any light on the following?
Why does the ADA block companies from anonymously collecting data about
assistive technology users?
What are the safe ways that a company can collect information about people
with disabilities that use assistive technologies without fearing that it
could get suit?
Personally, I favor any company that wants to learn more about how it can
improve its pages for screen readers. Why are is the ADA making it harder
and scary for those companies to provide a better UI?
From: Jonathan Avila
Date: Mon, Oct 24 2016 4:35PM
Subject: Re: Providing a Better UI
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JP,
> Why does the ADA block companies from anonymously collecting data about assistive technology users?
Can you please provide a citation our source that will help inform the discussion.
Jonathan
Jonathan Avila
Chief Accessibility Officer
SSB BART GroupÂÂ
= EMAIL ADDRESS REMOVED =
703.637.8957 (Office)
Visit us online: Website | Twitter | Facebook | Linkedin | Blog
Check out our Digital Accessibility Webinars!
From: Sean Murphy
Date: Mon, Oct 24 2016 9:22PM
Subject: Re: Providing a Better UI
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Only thing I can think of is privacy which varies from country to country on how strict the privacy laws would be.
> On 25 Oct. 2016, at 9:35 am, Jonathan Avila < = EMAIL ADDRESS REMOVED = > wrote:
>
> JP,
>
>> Why does the ADA block companies from anonymously collecting data about assistive technology users?
>
> Can you please provide a citation our source that will help inform the discussion.
>
> Jonathan
>
> Jonathan Avila
> Chief Accessibility Officer
> SSB BART Group
> = EMAIL ADDRESS REMOVED =
> 703.637.8957 (Office)
>
> Visit us online: Website | Twitter | Facebook | Linkedin | Blog
> Check out our Digital Accessibility Webinars!
>
>
>
From: JP Jamous
Date: Tue, Oct 25 2016 6:14AM
Subject: Re: Providing a Better UI
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Not sure as to why Jonathan. A buddy of mine, who used to work for the State of PA, told me that because talking medical equipment are categorized under Assistive Living Aides. To ensure the medical privacy of individuals, they stuck everything that provides digital accessibility under that law.
I'll check with the people that have done the investigation for me and try to get you guys some resources.
Personally, I think it is BS, because I have worked with various corporates that tried to find out how they can improve their web and desktop UIs to be more accessible. I am happy to provide them with information if that's their goal. If they collect it anonymously, then what is the issue behind it?
All visitors to an ecommerce site are monitored anonymously. What links they click on, how they fill out forms, what browsers and devices they use, etc. I don't see an issue with identifying "User1 is using Windows 10 64 with JAWS 17."
Anyways, stay tuned. I will get you some references this week.