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Number of posts in this thread: 8 (In chronological order)

From: allyssa jessicon
Date: Thu, Dec 15 2022 4:57AM
Subject: Status message that disappears in seconds
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Good morning, everyone!

Does Adding to Cart/Wishlist status message (with a link to go to
Cart/Wishlist) that closes within seconds fail Guideline 2.2 Enough
Time?
For example: Item added to Wishlist (where Wishlist is a link)



Regards,
Allysa.

From: Mark Magennis
Date: Thu, Dec 15 2022 7:21AM
Subject: Re: Status message that disappears in seconds
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Yes it would fail 2.2.1 Timing Adjustable because, as the Understanding document explains, the intent of this Success Criterion is to ensure that users have enough time to "interact with Web content" including "time to read content". Having a timeout that interferes with reading therefore causes a failure.

The fact that the pop-up also contains interactive content (the link) is probably not relevant because the link disappearing probably doesn't prevent them going to the wishlist. Although they may be unable to use that particular link once it's gone, there will undoubtedly be some other link they can use and I think that would be acceptable.

Mark

From: allyssa jessicon
Date: Thu, Dec 15 2022 7:26AM
Subject: Re: Status message that disappears in seconds
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Yes there is a dedicated Wishlist and Cart links available in the page
even if the popup is gone. Since there is an alternative to access, I
guess it wouldn't fail 2.2.2. Correct me if I am wrong.


On 12/15/22, Mark Magennis < = EMAIL ADDRESS REMOVED = > wrote:
> Yes it would fail 2.2.1 Timing Adjustable because, as the Understanding
> document explains, the intent of this Success Criterion is to ensure that
> users have enough time to "interact with Web content" including "time to
> read content". Having a timeout that interferes with reading therefore
> causes a failure.
>
> The fact that the pop-up also contains interactive content (the link) is
> probably not relevant because the link disappearing probably doesn't prevent
> them going to the wishlist. Although they may be unable to use that
> particular link once it's gone, there will undoubtedly be some other link
> they can use and I think that would be acceptable.
>
> Mark
>
>

From: Steve Green
Date: Thu, Dec 15 2022 10:27AM
Subject: Re: Status message that disappears in seconds
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It's a non-conformance because the confirmation message is only momentary. SC 2.2.1 requires that the time limit can either be turned off, adjusted, extended or the content is displayed for at least 20 hours. In practice, making the message persistent is the only sensible solution.

Steve Green
Managing Director
Test Partners Ltd

From: glen walker
Date: Thu, Dec 15 2022 1:02PM
Subject: Re: Status message that disappears in seconds
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Toast messages can be a challenge to make accessible. Note that SC 2.2.1
contains a "note", which makes that note normative. It says "This success
criterion helps ensure that users can complete tasks without unexpected
changes in content or context that are a result of a time limit."

So to play devil's advocate, does not being able to access the message
about an item being added to the cart prevent the user from completing the
task? I'm not sure it does. That doesn't mean I'm advocating for this
type of behavior but I could see an argument that this does not fail 2.2.1.

Having a link in the toast message to take you to the shopping cart is a
convenience but as noted earlier, there are (hopefully) other ways to
access the cart.

Seeing a message that an item was added to the cart is a nice confirmation
but some users will also notice the cart icon/badge, which typically
includes the number of items in the cart, will increase.

So the toast message isn't the only way to access the cart or to confirm an
item was added.

But again, I'm not saying this issue shouldn't be addressed, even if one
believes it doesn't fail 2.2.1.

There are various things you can do to fix this:
* Don't close the toast message automatically. Give it an x-close button
in the corner. (I suppose that would make it *not* a toast message since
toast messages typically disappear automatically, which is kind of the crux
of the problem.)
* Allow the user to control the timing of the toast message

As a side note, when the toast message appears, it should be announced,
otherwise you'd have a 4.1.3 issue. If the badge on the cart icon also
increases, it'd be nice to include that in the toast announcement, so you
might say something like, "Item added to the cart, 12 items in the cart."

From: Don Mauck
Date: Thu, Dec 15 2022 1:09PM
Subject: Re: Status message that disappears in seconds
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This is a big reason we don't use toast messages at Oracle accept for very simple submission complete and the like.
Any message that needs a reaction, has important data such as a special number or error messages with links should never be a toast message.

From: glen walker
Date: Thu, Dec 15 2022 1:23PM
Subject: Re: Status message that disappears in seconds
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Agreed. Toast messages should contain info that can be ignored and not be
a detriment to the process. If I click "add to cart" and accidentally
knock something off my table and look away from the screen, I might not see
the toast message. But that's ok because the toast wasn't that important.
I can inspect my cart to see if the item I added is really there.

Toast messages are usually just warm fuzzies. It's nice to see a
confirmation but isn't critical to the process. If I change my profile
settings, it's nice to see a confirmation that the changes were saved.

That's why I wanted to point out the note in the success criterion about
"This success criterion helps ensure that users can complete tasks".

On Thu, Dec 15, 2022 at 1:09 PM Don Mauck < = EMAIL ADDRESS REMOVED = > wrote:

>
> Any message that needs a reaction, has important data such as a special
> number or error messages with links should never be a toast message.
>
>

From: allyssa jessicon
Date: Fri, Dec 16 2022 5:44AM
Subject: Re: Status message that disappears in seconds
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Thanks, everyone for your responses. I appreciate it.

On 12/16/22, glen walker < = EMAIL ADDRESS REMOVED = > wrote:
> Agreed. Toast messages should contain info that can be ignored and not be
> a detriment to the process. If I click "add to cart" and accidentally
> knock something off my table and look away from the screen, I might not see
> the toast message. But that's ok because the toast wasn't that important.
> I can inspect my cart to see if the item I added is really there.
>
> Toast messages are usually just warm fuzzies. It's nice to see a
> confirmation but isn't critical to the process. If I change my profile
> settings, it's nice to see a confirmation that the changes were saved.
>
> That's why I wanted to point out the note in the success criterion about
> "This success criterion helps ensure that users can complete tasks".
>
> On Thu, Dec 15, 2022 at 1:09 PM Don Mauck < = EMAIL ADDRESS REMOVED = > wrote:
>
>>
>> Any message that needs a reaction, has important data such as a special
>> number or error messages with links should never be a toast message.
>>
>>
> > > > >