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Thread: Audio recording - query

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Number of posts in this thread: 5 (In chronological order)

From: Gupta, Gaurav k
Date: Mon, Aug 16 2021 2:52AM
Subject: Audio recording - query
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Hello Experts,

Looking for your esteem suggestion for one doubt.

We have a chat bot and in that we have option to type or audio record the query & submit it. If I am recording the query then what ever I am speaking that is getting placed in text area of chat bot. Now if JAWS is ON then audio recorder is also adding the same text which is getting announced by screen reader again in chat bot text area. I am not sure how to handle this situation.

Kindly help.


Regards
Gaurav



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From: glen walker
Date: Mon, Aug 16 2021 7:36AM
Subject: Re: Audio recording - query
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That's more of a functional/developer issue than an accessibility issue.
If you're using a microphone that picks up ambient sounds, such as a usb
microphone sitting on your desk, then it'll pick up your voice and the
screen reader voice and you can't split them. It'd be the same if there
was a person standing next to you and you were both talking (intentionally)
in order to record the query.

You can recommend that if someone wants to record their chatbot question,
they use a headset or earbuds. Then the screen reader audio would be
playing in the headset and not be audible for the headset microphone to
pick up. I just tried a quick test with the Voice Recorder app in Windows
10 and it worked fine.


On Mon, Aug 16, 2021 at 2:52 AM Gupta, Gaurav k via WebAIM-Forum <
= EMAIL ADDRESS REMOVED = > wrote:

> Hello Experts,
>
> Looking for your esteem suggestion for one doubt.
>
> We have a chat bot and in that we have option to type or audio record the
> query & submit it. If I am recording the query then what ever I am speaking
> that is getting placed in text area of chat bot. Now if JAWS is ON then
> audio recorder is also adding the same text which is getting announced by
> screen reader again in chat bot text area. I am not sure how to handle this
> situation.
>
> Kindly help.
>
>
> Regards
> Gaurav
>
>
>
> ----------------------------------------------------------------------
> This message w/attachments (message) is intended solely for the use of the
> intended recipient(s) and may contain information that is privileged,
> confidential or proprietary. If you are not an intended recipient, please
> notify the sender, and then please delete and destroy all copies and
> attachments, and be advised that any review or dissemination of, or the
> taking of any action in reliance on, the information contained in or
> attached to this message is prohibited.
> Unless specifically indicated, this message is not an offer to sell or a
> solicitation of any investment products or other financial product or
> service, an official confirmation of any transaction, or an official
> statement of Sender. Subject to applicable law, Sender may intercept,
> monitor, review and retain e-communications (EC) traveling through its
> networks/systems and may produce any such EC to regulators, law
> enforcement, in litigation and as required by law.
> The laws of the country of each sender/recipient may impact the handling
> of EC, and EC may be archived, supervised and produced in countries other
> than the country in which you are located. This message cannot be
> guaranteed to be secure or free of errors or viruses. Attachments that are
> part of this EC may have additional important disclosures and disclaimers,
> which you should read. By messaging with Sender you consent to the
> foregoing.
> > > > >

From: Hayman, Douglass
Date: Mon, Aug 16 2021 8:47AM
Subject: Re: [EXTERNAL] - Audio recording - query
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What comes to mind is using headphones or earbuds to be hearing JAWS output and not have that picked up my your microphone input that the bot is listening to.

Doug Hayman
IT Accessibility Coordinator
Information Technology
Olympic College
= EMAIL ADDRESS REMOVED =
(360) 475-7632 (currently working remotely and don't have access to this phone)



-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Gupta, Gaurav k via WebAIM-Forum
Sent: Monday, August 16, 2021 1:52 AM
To: = EMAIL ADDRESS REMOVED =
Cc: Gupta, Gaurav k < = EMAIL ADDRESS REMOVED = >
Subject: [EXTERNAL] - [WebAIM] Audio recording - query

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!


Hello Experts,

Looking for your esteem suggestion for one doubt.

We have a chat bot and in that we have option to type or audio record the query & submit it. If I am recording the query then what ever I am speaking that is getting placed in text area of chat bot. Now if JAWS is ON then audio recorder is also adding the same text which is getting announced by screen reader again in chat bot text area. I am not sure how to handle this situation.

Kindly help.


Regards
Gaurav



----------------------------------------------------------------------
This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
Unless specifically indicated, this message is not an offer to sell or a solicitation of any investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Sender. Subject to applicable law, Sender may intercept, monitor, review and retain e-communications (EC) traveling through its networks/systems and may produce any such EC to regulators, law enforcement, in litigation and as required by law.
The laws of the country of each sender/recipient may impact the handling of EC, and EC may be archived, supervised and produced in countries other than the country in which you are located. This message cannot be guaranteed to be secure or free of errors or viruses. Attachments that are part of this EC may have additional important disclosures and disclaimers, which you should read. By messaging with Sender you consent to the foregoing.

From: Mark Magennis
Date: Mon, Aug 16 2021 9:14AM
Subject: Re: [EXTERNAL] Audio recording - query
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Is the problem that JAWS is reading the text you have recorded at the same time that you are recording it? That would make it virtually impossible to speak I imagine.

If that's the problem then I imagine the user would simply mute JAWS or mute their whole machine while they are recording their query. I don't think that would be difficult for them.

Have I understood you correctly?

Mark

-----Original Message-----
From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > On Behalf Of Gupta, Gaurav k via WebAIM-Forum
Sent: 16 August 2021 09:52
To: = EMAIL ADDRESS REMOVED =
Cc: Gupta, Gaurav k < = EMAIL ADDRESS REMOVED = >
Subject: [EXTERNAL] [WebAIM] Audio recording - query

Hello Experts,

Looking for your esteem suggestion for one doubt.

We have a chat bot and in that we have option to type or audio record the query & submit it. If I am recording the query then what ever I am speaking that is getting placed in text area of chat bot. Now if JAWS is ON then audio recorder is also adding the same text which is getting announced by screen reader again in chat bot text area. I am not sure how to handle this situation.

Kindly help.


Regards
Gaurav



----------------------------------------------------------------------
This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
Unless specifically indicated, this message is not an offer to sell or a solicitation of any investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Sender. Subject to applicable law, Sender may intercept, monitor, review and retain e-communications (EC) traveling through its networks/systems and may produce any such EC to regulators, law enforcement, in litigation and as required by law.
The laws of the country of each sender/recipient may impact the handling of EC, and EC may be archived, supervised and produced in countries other than the country in which you are located. This message cannot be guaranteed to be secure or free of errors or viruses. Attachments that are part of this EC may have additional important disclosures and disclaimers, which you should read. By messaging with Sender you consent to the foregoing.

From: Sailesh Panchang
Date: Mon, Aug 16 2021 9:49AM
Subject: Re: Audio recording - query
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You wrote: "If I am recording the query then what ever I am speaking
that is getting placed in text area of chat bot."
Your above statement seems to indicate that it is a "dictate" feature
generally available off a mobile device's onscreen keyboard.
windows has a built in program for dictation.
https://support.microsoft.com/en-us/windows/use-voice-recognition-in-windows-10-83ff75bd-63eb-0b6c-18d4-6fae94050571
I have played with it in the past and dictated text with jaws running
but I have not used it with NVDA.
On the other hand, if the intent is audio-recording, my first
impression is that the audio content is being recorded into an audio
file to be sent as the message and that the receiver has to play it.

Thanks,
Sailesh


On 8/16/21, Gupta, Gaurav k via WebAIM-Forum
< = EMAIL ADDRESS REMOVED = > wrote:
> Hello Experts,
>
> Looking for your esteem suggestion for one doubt.
>
> We have a chat bot and in that we have option to type or audio record the
> query & submit it. If I am recording the query then what ever I am speaking
> that is getting placed in text area of chat bot. Now if JAWS is ON then
> audio recorder is also adding the same text which is getting announced by
> screen reader again in chat bot text area. I am not sure how to handle this
> situation.
>
> Kindly help.
>
>
> Regards
> Gaurav
>
>
>
> ----------------------------------------------------------------------
> This message w/attachments (message) is intended solely for the use of the
> intended recipient(s) and may contain information that is privileged,
> confidential or proprietary. If you are not an intended recipient, please
> notify the sender, and then please delete and destroy all copies and
> attachments, and be advised that any review or dissemination of, or the
> taking of any action in reliance on, the information contained in or
> attached to this message is prohibited.
> Unless specifically indicated, this message is not an offer to sell or a
> solicitation of any investment products or other financial product or
> service, an official confirmation of any transaction, or an official
> statement of Sender. Subject to applicable law, Sender may intercept,
> monitor, review and retain e-communications (EC) traveling through its
> networks/systems and may produce any such EC to regulators, law enforcement,
> in litigation and as required by law.
> The laws of the country of each sender/recipient may impact the handling of
> EC, and EC may be archived, supervised and produced in countries other than
> the country in which you are located. This message cannot be guaranteed to
> be secure or free of errors or viruses. Attachments that are part of this
> EC may have additional important disclosures and disclaimers, which you
> should read. By messaging with Sender you consent to the foregoing.
> > > > >


--
Sailesh Panchang
Principal Accessibility Consultant
Deque Systems Inc
381 Elden Street, Suite 2000, Herndon,
VA 20170
Mobile: 571-344-1765