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Thread: ny reshurtch on time to maintain or what kind of time should be spent on a web site maintenance.
Number of posts in this thread: 3 (In chronological order)
From: Lucy GRECO
Date: Thu, Mar 10 2022 2:00PM
Subject: ny reshurtch on time to maintain or what kind of time should be spent on a web site maintenance.
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Hello
we are working with a department that is trying to get one person to
maintain and create all of their web sites. This person currently has 32
websites they are responsible for and keeps being given more to work on.
the person does not have an extensive background in accessibility and
tends to make the same mistakes on every page over and over again. mostly
dealing with keyboard navigation. We are trying to convince the department
that having one person do all this work is not appropriate and or
sustainable. Does anyone know if there is any research on time that should
be spent on one web site or page for security and maintenance. i.e.
patching and updating we can come up with the accessibility case just by
point at the problems but the fact is the department does not understand
how unsustainable this is and if its coming from us they think we have a
agenda and are not trying to help thanks lucy
Berkeley IT <https://technology.berkeley.edu/home>
Lucy Greco, Web Accessibility Evangelist
Campus IT Experience
Phone: (510) 289-6008 | Email: = EMAIL ADDRESS REMOVED = |
https://webaccess.berkeley.edu Follow me on twitter @accessaces
We champion diversity. We act with integrity. We deliver. We innovate.
From: ""
Date: Fri, Mar 11 2022 12:30PM
Subject: Re: ny reshurtch on time to maintain or what kind of time should be spent on a web site maintenance.
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Hi Lucy,
You might want to consult the Nielsen Norman Group which is a leading group in web experience based marketing. Of course it's about the user experience but I believe that the maintenance of the site whether it's on the accessibility or user experience side the work is colossal if only one person is assigned to this task. Here under Core Teams: https://www.nngroup.com/articles/intranet-design/2020/ you will find a calculation of the number of employees you need. Of course, this is only for the intranet. It is possible to transpose this simple calculation with a website.
You can probably do a comparison with another organization, perhaps of the same size and with a similar mandate, to demonstrate the magnitude of the task. In addition, you can show the costs to the organization if the websites are not accessible versus obtaining more qualified resources... Sometimes this can give senior management pause. In addition, this person will need tools and training to do a good job of checking accessibility, correcting broken links, etc. This is not to be neglected. It will be up to senior management to determine if they are willing to mitigate the risk.
Hope this help a bit,
Gen
-----Original Message-----
From: Lucy GRECO < = EMAIL ADDRESS REMOVED = >
Sent: Thursday, March 10, 2022 4:00 PM
To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
Subject: [WebAIM] ny reshurtch on time to maintain or what kind of time should be spent on a web site maintenance.
Hello
we are working with a department that is trying to get one person to maintain and create all of their web sites. This person currently has 32 websites they are responsible for and keeps being given more to work on.
the person does not have an extensive background in accessibility and tends to make the same mistakes on every page over and over again. mostly dealing with keyboard navigation. We are trying to convince the department that having one person do all this work is not appropriate and or sustainable. Does anyone know if there is any research on time that should be spent on one web site or page for security and maintenance. i.e.
patching and updating we can come up with the accessibility case just by point at the problems but the fact is the department does not understand how unsustainable this is and if its coming from us they think we have a agenda and are not trying to help thanks lucy
Berkeley IT <https://technology.berkeley.edu/home>
Lucy Greco, Web Accessibility Evangelist
Campus IT Experience
Phone: (510) 289-6008 | Email: = EMAIL ADDRESS REMOVED = | https://webaccess.berkeley.edu Follow me on twitter @accessaces
We champion diversity. We act with integrity. We deliver. We innovate.
From: Lucy GRECO
Date: Fri, Mar 11 2022 12:32PM
Subject: Re: ny reshurtch on time to maintain or what kind of time should be spent on a web site maintenance.
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yes thank you this is perfect
Berkeley IT <https://technology.berkeley.edu/home>
Lucy Greco, Web Accessibility Evangelist
Campus IT Experience
Phone: (510) 289-6008 | Email: = EMAIL ADDRESS REMOVED = |
https://webaccess.berkeley.edu Follow me on twitter @accessaces
We champion diversity. We act with integrity. We deliver. We innovate.
On Fri, Mar 11, 2022 at 11:29 AM Rheaume, Geneviève (CHRC/CCDP) <
= EMAIL ADDRESS REMOVED = > wrote:
> Hi Lucy,
>
> You might want to consult the Nielsen Norman Group which is a leading
> group in web experience based marketing. Of course it's about the user
> experience but I believe that the maintenance of the site whether it's on
> the accessibility or user experience side the work is colossal if only one
> person is assigned to this task. Here under Core Teams:
> https://www.nngroup.com/articles/intranet-design/2020/ you will find a
> calculation of the number of employees you need. Of course, this is only
> for the intranet. It is possible to transpose this simple calculation with
> a website.
> You can probably do a comparison with another organization, perhaps of the
> same size and with a similar mandate, to demonstrate the magnitude of the
> task. In addition, you can show the costs to the organization if the
> websites are not accessible versus obtaining more qualified resources...
> Sometimes this can give senior management pause. In addition, this person
> will need tools and training to do a good job of checking accessibility,
> correcting broken links, etc. This is not to be neglected. It will be up to
> senior management to determine if they are willing to mitigate the risk.
>
> Hope this help a bit,
>
> Gen
>
>
>
> -----Original Message-----
> From: Lucy GRECO < = EMAIL ADDRESS REMOVED = >
> Sent: Thursday, March 10, 2022 4:00 PM
> To: WebAIM Discussion List < = EMAIL ADDRESS REMOVED = >
> Subject: [WebAIM] ny reshurtch on time to maintain or what kind of time
> should be spent on a web site maintenance.
>
> Hello
> we are working with a department that is trying to get one person to
> maintain and create all of their web sites. This person currently has 32
> websites they are responsible for and keeps being given more to work on.
> the person does not have an extensive background in accessibility and
> tends to make the same mistakes on every page over and over again. mostly
> dealing with keyboard navigation. We are trying to convince the department
> that having one person do all this work is not appropriate and or
> sustainable. Does anyone know if there is any research on time that should
> be spent on one web site or page for security and maintenance. i.e.
> patching and updating we can come up with the accessibility case just by
> point at the problems but the fact is the department does not understand
> how unsustainable this is and if its coming from us they think we have a
> agenda and are not trying to help thanks lucy
>
>
> Berkeley IT <https://technology.berkeley.edu/home>
>
> Lucy Greco, Web Accessibility Evangelist
>
> Campus IT Experience
> Phone: (510) 289-6008 | Email: = EMAIL ADDRESS REMOVED = |
> https://webaccess.berkeley.edu Follow me on twitter @accessaces
>
> We champion diversity. We act with integrity. We deliver. We innovate.
>
>