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Thread: Question about transcripts
Number of posts in this thread: 2 (In chronological order)
From: Stegemann, Susan
Date: Thu, Mar 30 2023 10:55AM
Subject: Question about transcripts
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Is it better to post an âurgentâ video message with unedited AI-generated transcript, or to post the video message with a notice that the transcript will be available by (some ASAP date), then take the time to properly prepare the transcript?
AI isnât perfect so weâd edit for those things.
And then, do the rules change if the audience is âinternalâ? (Think posting on a company intranet vs. posting on a company website.)
-Susan
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From: glen walker
Date: Thu, Mar 30 2023 2:09PM
Subject: Re: Question about transcripts
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If it's "urgent", then it sounds important for *everyone *to have accurate
information.
Does "urgent" mean that a timely action has to happen after watching the
video?
Would an AI generated transcript convey wrong information that is important?
Are the captions accurate or are they auto-generated too?
How long is the video? A 5-10 minute video should have accurate captions
and an accurate transcript when posted.
If the video is long (How long is "long"? Like over an hour?), then I
could *maybe
*see posting it with potentially inaccurate information as long as the
generated transcript is at least given a quick review to make sure there
isn't *critical *information that is incorrect (ie, only minor information
might be inaccurate) but do a more in-depth review *immediately *after
posting and fix errors ASAP.
As far as whether the video is internal is irrelevant. To me that says you
want to post accurate information externally but it's ok to have inaccurate
information if internal. Why should there be a difference on whether the
person receiving the inaccurate information is a customer or an employee?
That's just my opinion.