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From: julian.rickards@ndm.gov.on.ca
Date: Tue, Aug 26 2003 12:32PM
Subject: Making FAQs accessible
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We have a FAQ which we are required to make accessible. Its current format
is a list of questions (<ul>) which are links to the named anchors below.
Currently the first line of each answer is a repeat of the question
formatted using <strong> and then below is the body of the answer. Should
the answers also be formatted as a list too? If so, can one use paragraphs
within <li>? What other alternatives are there?

Thanks in advance,

Jules


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From: Kynn Bartlett
Date: Tue, Aug 26 2003 12:43PM
Subject: Re: Making FAQs accessible
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On Tuesday, August 26, 2003, at 11:07 AM, = EMAIL ADDRESS REMOVED =
wrote:

> We have a FAQ which we are required to make accessible. Its current
> format
> is a list of questions (<ul>) which are links to the named anchors
> below.
> Currently the first line of each answer is a repeat of the question
> formatted using <strong> and then below is the body of the answer.
> Should
> the answers also be formatted as a list too? If so, can one use
> paragraphs
> within <li>? What other alternatives are there?

Alternative ways of marking up FAQs include:

(a) <dl> -- Definition lists
(b) Use headings <h1> to <h6>
(c) Tables (one question per row)
(d) <div> tags

There are advantages and disadvantages of each. If I had time (or
space left in this margin) I'd go into them :) but I need to go do
the laundry and go on errands.

--Kynn

--
Kynn Bartlett < = EMAIL ADDRESS REMOVED = > http://kynn.com
Chief Technologist, Idyll Mountain http://idyllmtn.com
Author, CSS in 24 Hours http://cssin24hours.com
Shock & Awe Blog http://shock-awe.info
Inland Anti-Empire Blog http://inlandantiempire.org



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From: Jukka K. Korpela
Date: Tue, Aug 26 2003 1:10PM
Subject: Re: Making FAQs accessible
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On Tue, 26 Aug 2003 = EMAIL ADDRESS REMOVED = wrote:

> We have a FAQ which we are required to make accessible. Its current format
> is a list of questions (<ul>) which are links to the named anchors below.

Sounds OK.

> Currently the first line of each answer is a repeat of the question
> formatted using <strong> and then below is the body of the answer.

Not bad. But speech browsers might ignore <strong> markup, on the grounds
that it is text-level markup, and reading <strong> emphatically within
running text could disturb more than do any good. So it might be better to
make the question a heading (<h2>) and the answer a paragraph, or sequence
of paragraphs, below it. This naturally has implications on the default
visual rendering.

> Should the answers also be formatted as a list too?

Debatable. In a sense it's a list, but the HTML list elements are really
designed to be used for "simple lists".

> If so, can one use paragraphs within <li>?

The syntax surely allows them. But the default list bullets could confuse
people who see them.

--
Jukka "Yucca" Korpela, http://www.cs.tut.fi/~jkorpela/


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