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Thread: What's wrong with this registration form?

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Number of posts in this thread: 3 (In chronological order)

From: shawn klein
Date: Tue, Jul 15 2008 12:40PM
Subject: What's wrong with this registration form?
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Hi, I'm trying to figure out how to explain to a friend why I can't sign up for Pandora or even use it.
http://www.pandora.com/
The first time I tried last year I couldn't even find the registration form. Now I can find it, but:
#1 I can fill it out up to the zip code. Things that should be buttons, checkboxes and listboxes are nothing of the kind.
#2. neither Window Eyes 6.0 nor Jaws 9.0 can see anything on the page with the mouse pointer/jaws cursor with IE6 or FF2.
#3. Even if I do register I'll have low usability, I found a hack in a journal on last.fm but it's limited, if the search engine pulls down more than one result I'm sunk, can't play that station. I understand that part of it is all flash, but what's up with this form? PS if you actually want to sign up you have to be in the US or using a proxy to spoof a US address.
Thanks:
Shawn Klein



From: Steve Green
Date: Tue, Jul 15 2008 1:30PM
Subject: Re: What's wrong with this registration form?
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That is just the most disgusting site from a web standards / accessibility
viewpoint. As you say, the whole thing is a Flash movie including the
registration form. This is plain stupidity. Flash-based forms can sometimes
be reasonably accessible, but this one isn't. The only good news is that it
can be navigated with a keyboard, so you have a chance of using it with a
screen reader even if the form controls are not announced.

After the Zip code the focus moves to a combobox where you select the
gender. I don't have JAWS installed at the moment but I suspect you can use
the arrow key to select an option even if it does not read it to you. There
are only two options, the first being Male, and the second Female.

After that there is an opt-in checkbox that you probably want to uncheck
using the spacebar, and after that there is a Terms of Use checkbox that you
need to check. After that the focus moves to the Continue button, which can
also be operated using the spacebar.

If you don't fill in the data correctly an error message will appear but I
suspect that you will have no way of knowing this. When this happens the
focus is on the OK button so you can just hit the spacebar to clear it, then
go through the form and sort out the error.

There is only the one registration page, and if you fill in the correct data
you will be registered. However, as you say, the user experience is going to
be very poor.

Steve




-----Original Message-----
From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of shawn klein
Sent: 15 July 2008 19:35
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] What's wrong with this registration form?

Hi, I'm trying to figure out how to explain to a friend why I can't sign up
for Pandora or even use it.
http://www.pandora.com/
The first time I tried last year I couldn't even find the registration form.
Now I can find it, but:
#1 I can fill it out up to the zip code. Things that should be buttons,
checkboxes and listboxes are nothing of the kind.
#2. neither Window Eyes 6.0 nor Jaws 9.0 can see anything on the page with
the mouse pointer/jaws cursor with IE6 or FF2.
#3. Even if I do register I'll have low usability, I found a hack in a
journal on last.fm but it's limited, if the search engine pulls down more
than one result I'm sunk, can't play that station. I understand that part of
it is all flash, but what's up with this form? PS if you actually want to
sign up you have to be in the US or using a proxy to spoof a US address.
Thanks:
Shawn Klein

From: Travis Roth
Date: Tue, Jul 15 2008 1:40PM
Subject: Re: What's wrong with this registration form?
← Previous message | No next message

The registration form also uses Flash.

-----Original Message-----
From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of shawn klein
Sent: Tuesday, July 15, 2008 1:35 PM
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] What's wrong with this registration form?

Hi, I'm trying to figure out how to explain to a friend why I can't sign up
for Pandora or even use it.
http://www.pandora.com/
The first time I tried last year I couldn't even find the registration form.
Now I can find it, but:
#1 I can fill it out up to the zip code. Things that should be buttons,
checkboxes and listboxes are nothing of the kind.
#2. neither Window Eyes 6.0 nor Jaws 9.0 can see anything on the page with
the mouse pointer/jaws cursor with IE6 or FF2.
#3. Even if I do register I'll have low usability, I found a hack in a
journal on last.fm but it's limited, if the search engine pulls down more
than one result I'm sunk, can't play that station. I understand that part of
it is all flash, but what's up with this form? PS if you actually want to
sign up you have to be in the US or using a proxy to spoof a US address.
Thanks:
Shawn Klein