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From: Oliver Burmeister
Date: Tue, Mar 05 2002 11:35PM
Subject: Accessibility guidelines for information kiosks
No previous message | Next message →

Hi.

I'm new to this list and after being a voyeur for a couple of weeks, thought
its about time I join the conversation.

I have 2 requests:

1. I teach HCI at undergraduate and postgraduate level. I would be
interested in hearing from anyone who has incorporated accessibility issues
into their teaching of HCI, to get ideas for how I could do likewise.

2. This semester my Maters students do a major usability project prototyping
a new interface for a touch-screen information kiosk that has in recent
times (since Oct last year) become popular with the public in Melbourne. I
realise this list is meant to be reserved for discussing web accessibility
issues, but I'm hoping this request with still within the realms of
acceptability. Clearly there are guidelines for accessibility for web
design, but what about the design of other products, such as information
kiosks? This is not be a major component of the Masters project, but I would
like to raise awareness of accessibility issues amongst my 49 students.

I look forward to your replies. Regards,

Oliver

------------------------------------------------
Oliver Burmeister
Lecturer
Swinburne Computer-Human Interaction Laboratory
School of Information Technology
Swinburne University of Technology
PO Box 218, Hawthorn, Victoria 3122
Australia
(T) +61 3 9214 8304
(F) +61 3 9214 5501
email: mailto: = EMAIL ADDRESS REMOVED =
URL: http://www.it.swin.edu.au/schil/biographies/oliverburmeister.html
SCHIL URL: http://www.it.swin.edu.au/centres/schil/


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From: Mark Magennis
Date: Wed, Mar 06 2002 4:31AM
Subject: RE: Accessibility guidelines for information kiosks
← Previous message | Next message →

Oliver,

An information kiosk is an example of what are usually referred to as Public
Access Terminals (PATs). There are accessibility guidelines covering PATs
and I give some references below. These are exactly what you need, but be
aware that the PATs guidelines don't necessarily encompass the service that
is delivered through the PAT. They mostly cover the physical interface -
buttons, displays, etc. But the content may be a Web site or PC application
and these are covered by other accessibility guidelines.

Many kiosks are simply PCs running Windows and shoved into a casing with
special controls. If this is the case, then application software
accessibility guidelines (which cover Windows applications) may also be
relevant.

Other kiosks are PCs running a Web browser. The content is written in HTML
and is essentially a website. In this case, some of the Web accessibility
guidelines may be relevant.

I say "some of" because some Web and application software guidelines assume
a desktop environment, for example, where users have assistive technologies
such as screen readers. This may not apply to a kiosk environment, so some
of those guidelines may not be relevant.

The Irish Government (National Disability Authority) will shortly be
publishing I.T. accessibility guidelines that cover PATs, Web, Application
software and Telecoms (phones and IVR systems). These would be ideal for
you. However, since they won't be released until April or May, I will give
you some of the references which were used to compile them. I know these,
because it is me and my company, Frontend, who have written the Irish
Government guidelines!

So here are the best sources of information about public access terminals
accessibility:

Tiresias http://www.tiresias.org/guidelines/pat.htm. Compiled by Dr John
Gill, Chief Scientist with the Royal National Institute for the Blind (UK)
and one of the foremost experts on accessibility of PATs and Telecoms.

Trace R&D Centre http://trace.wisc.edu/world/kiosks/. Trace is arguably the
most important centre for accessibility research in all areas of I.T.

Section 508
http://www.section508.gov/index.cfm?FuseAction=Content&;ID=12#Self.
Guidelines on self contained, closed products. Might be useful.

Hope this helps,

Mark
_______________________________________________________

Dr. Mark Magennis Head of Usability

Frontend - Usability Engineering & Interface Design
40 Westland Row, Dublin 2, Republic of Ireland

Visit our Usability Infocentre at:
www.frontend.com/usability_infocentre/

= EMAIL ADDRESS REMOVED = tel: +353 1 241 1616
http://www.frontend.com fax: +353 1 241 1601
_______________________________________________________


> -----Original Message-----
> From: Oliver Burmeister [mailto: = EMAIL ADDRESS REMOVED = ]
> Sent: 06 March 2002 06:36
> To: = EMAIL ADDRESS REMOVED =
> Subject: Accessibility guidelines for information kiosks
>
>
> Hi.
>
> I'm new to this list and after being a voyeur for a couple of
> weeks, thought
> its about time I join the conversation.
>
> I have 2 requests:
>
> 1. I teach HCI at undergraduate and postgraduate level. I would be
> interested in hearing from anyone who has incorporated
> accessibility issues
> into their teaching of HCI, to get ideas for how I could do likewise.
>
> 2. This semester my Maters students do a major usability project
> prototyping
> a new interface for a touch-screen information kiosk that has in recent
> times (since Oct last year) become popular with the public in Melbourne. I
> realise this list is meant to be reserved for discussing web accessibility
> issues, but I'm hoping this request with still within the realms of
> acceptability. Clearly there are guidelines for accessibility for web
> design, but what about the design of other products, such as information
> kiosks? This is not be a major component of the Masters project,
> but I would
> like to raise awareness of accessibility issues amongst my 49 students.
>
> I look forward to your replies. Regards,
>
> Oliver
>
> ------------------------------------------------
> Oliver Burmeister
> Lecturer
> Swinburne Computer-Human Interaction Laboratory
> School of Information Technology
> Swinburne University of Technology
> PO Box 218, Hawthorn, Victoria 3122
> Australia
> (T) +61 3 9214 8304
> (F) +61 3 9214 5501
> email: mailto: = EMAIL ADDRESS REMOVED =
> URL: http://www.it.swin.edu.au/schil/biographies/oliverburmeister.html
> SCHIL URL: http://www.it.swin.edu.au/centres/schil/
>
>
> ----
> To subscribe, unsubscribe, or view list archives,
> visit http://www.webaim.org/discussion/
>


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From: Holly Marie
Date: Wed, Mar 06 2002 5:36AM
Subject: Re: Accessibility guidelines for information kiosks
← Previous message | Next message →

From: "Oliver Burmeister" < = EMAIL ADDRESS REMOVED = >
To: < = EMAIL ADDRESS REMOVED = >
Sent: Wednesday, March 06, 2002 12:35 AM
Subject: Accessibility guidelines for information kiosks


> Hi.
>
> I'm new to this list and after being a voyeur for a couple of weeks,
thought
> its about time I join the conversation.
>
> I have 2 requests:
>
> 1. I teach HCI at undergraduate and postgraduate level. I would be
> interested in hearing from anyone who has incorporated accessibility
issues
> into their teaching of HCI, to get ideas for how I could do likewise.

Sign up for the Free April Event/Online seminar at WebAIM.
which will cover ideas, topics, and issues that will apply to post
secondary education and can also be used for web or other media
delivery.
http://www.webaim.org/training2002/


Here is one site that may have some information regarding Accessibility
and the use of Multimedia and Digital technology in Education. This page
maintains a list of resources for educators and teachers.
http://main.wgbh.org/wgbh/learn/

this area may have some good information on captioning of media.
http://ncam.wgbh.org/


The Adaptive Technology Center at the University of Toronto
http://www.utoronto.ca/atrc/
http://www.utoronto.ca/atrc/education.html [education section]

Special Needs Opportunity Windows (SNOW) - supporting educators of
students with special needs.
http://snow.utoronto.ca/

Trace Research & Development Center, University of Wisconsin
The Trace Center is dedicated to technology more usable by everyone.
http://www.trace.wisc.edu/

WebAIM has a paper by Cyndi Rowland, PhD
_Accessibility of the Internet in Postsecondary Education: Meeting the
Challenge _
http://www.webaim.org/articles/meetchallenge

> 2. This semester my Maters students do a major usability project
prototyping
> a new interface for a touch-screen information kiosk that has in
recent
> times (since Oct last year) become popular with the public in
Melbourne. I
> realise this list is meant to be reserved for discussing web
accessibility
> issues, but I'm hoping this request with still within the realms of
> acceptability. Clearly there are guidelines for accessibility for web
> design, but what about the design of other products, such as
information
> kiosks? This is not be a major component of the Masters project, but I
would
> like to raise awareness of accessibility issues amongst my 49
students.

This is a fun and detailed project. I and two other students last
semesterd designed a Kiosk, and this had me all over the web looking for
Accessibility issues or focus and using Kiosks. Kiosks fit web as far as
I am concerned because many of these that we use in the United States
are also hooked up through Networking connections. Some have interactive
databases that store info from the on site use and can be accessed in
other areas or even on the web from home. So, Kiosks are of great
importance. Automated Teller Machines[ATM] - Kiosks - are a way and
means for individuals to access their banking needs just about anywhere
they go. Pharmacies may use Kiosks to deliver helpful information
regarding medicines and health. Kiosks are also used with consumers as
database driven gift giving services for special events or holidays. We
designed a holiday shopping Kiosk for a larger department store.
Thoughts of keeping it simple, offering both text information and
instruction, and audial support, as well as offering keyboard access was
important. For low vision and eye hand coordination, it was important to
keep the text large and the button or screen touch areas easy to
access(far enough apart) so a correct hit on an item or hot spot could
be achieved. Use of simple instruction, universal symbols or icons were
important for those that may have had either language or reading
difficulties. Height of screen from floor was a consideration for those
that may also be in wheel chairs.

Here are a few links I found regarding Kiosks and Accessibility while
doing this project for the Multimedia Class.
Good ideas and information can be obtained from a variety of resources
including companies that are making Kiosks. Sometimes one resource
overlooks an item of importance that another may pick up, even the
Accessibility guideline centers or sites may have overlooked some ideas
that others applying HCI and usability studies(which we had to do) will
pick up while testing any delivery.

----
***
Trace Center - Research and Development -[University of Wisconsin,
Madison] is one of those places online that has a Multitude of
Accessibility information in regards to Technology and also Assisstive
devices. They have a great section devoted to design of Kiosks.... I
used this one quite a bit.... http://trace.wisc.edu/world/kiosks/
[ATMs, Vending Machines, Kiosks]

Also
User needs, and Strategies for addressing those needs [at Trace]
http://www.trace.wisc.edu/world/kiosks/itms/needs.html

-----
Kiosks.org - Kiosk Internet, Public Terminals, Self Service.
Accessibility article - a nice article that also covers Why Consider
Accessibility?
Good answers and also a few lists of who may be affected and why. Nice
listing and also covers, hearing, motor, seeing, and more...It has a
consumer business approach, but I believe they outlined the need for
accessibility at kiosks very well.
http://www.kiosks.org/articles/pr051001b.html

Another link at Kiosks.org [ADA and Accessibility]has a short listing of
resources online and articles including Braille Kiosks for those
interested. http://www.kiosks.org/ada.html
----
ITM Accessibility Checklist ***
A Checklist of items for ITM[Infomation Transaction Machines]
http://www.usdoj.gov/crt/508/archive/olditm.html

A great list of questions regarding usability to have the students check
against their device or project.

----
U.S. DEPARTMENT OF EDUCATION
OFFICE OF THE CHIEF INFORMATION OFFICER
REQUIREMENTS FOR ACCESSIBLE ELECTRONIC AND INFORMATION TECHNOLOGY Design
This site has a nice document that numbers the issues in Eduction and
Delivery of information through technology, online or offline.
http://ocfo.ed.gov/coninfo/clibrary/software.htm

Covered are multimedia projects including the measurements of the screen
size for display and much more.
Desktop, Self contained multimedia devices, Video, Telecommunication,
Web Based/Internet, Software and OS

----

Designing Kiosks for Accessibility -By Bernard LaFleur, Quad Media and
Dr. Gregg C. Vanderheiden, Trace Research and Development Center [there
is a downloadable word document and also a short list of considerations
when designing an accessible Kiosk)
http://www.quadmedia.com/naka.htm
----
Java Accessibility - ATM's and Accessibility -[Sun Microsystems]
_ Anyone Anywhere Access to Money and Information_
http://www.sun.com/access/articles/presentations/AATM/
----
from a company working to design Kiosks...
Kiosks, Web Design, Software Development, IT Accessibility, ECCS, Inc.
http://www.eccsva.com/services/kiosk.htm
Kiosks & The Americans with Disabilities Act
http://www.eccsva.com/services/kiosks/kioskada.htm
--

hope this helps a bit.

holly
Kiosks are fun and either simple self contained delivery of information
or services, or can be very intricately connected to Intranet/Internet
devices and accessible later at any other device or home computer also
connected to this network.



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From: Jon Gunderson
Date: Wed, Mar 06 2002 8:04AM
Subject: Re: Accessibility guidelines for information kiosks
← Previous message | Next message →

Section 508 provides information on all types of electronic equipment,
although the requirements are a bit turse.
http://www.access-board.gov/news/508.htm

A resources site can be found at:
http://section508.gov/

The Trace Center has done alot of work in accessible Kiosks and other types
of information technology:
http://www.trace.wisc.edu

Georgia Tech also has a center on accessible design:
http://www.catea.org/

Human - Computer Interaction & Assistive Technology Laboratory (Constantine
Stephanidis)
http://www.ics.forth.gr/proj/at-hci/

Jon


At 05:35 PM 3/6/2002 +1100, Oliver Burmeister wrote:
>Hi.
>
>I'm new to this list and after being a voyeur for a couple of weeks, thought
>its about time I join the conversation.
>
>I have 2 requests:
>
>1. I teach HCI at undergraduate and postgraduate level. I would be
>interested in hearing from anyone who has incorporated accessibility issues
>into their teaching of HCI, to get ideas for how I could do likewise.
>
>2. This semester my Maters students do a major usability project prototyping
>a new interface for a touch-screen information kiosk that has in recent
>times (since Oct last year) become popular with the public in Melbourne. I
>realise this list is meant to be reserved for discussing web accessibility
>issues, but I'm hoping this request with still within the realms of
>acceptability. Clearly there are guidelines for accessibility for web
>design, but what about the design of other products, such as information
>kiosks? This is not be a major component of the Masters project, but I would
>like to raise awareness of accessibility issues amongst my 49 students.
>
>I look forward to your replies. Regards,
>
>Oliver
>
>------------------------------------------------
>Oliver Burmeister
>Lecturer
>Swinburne Computer-Human Interaction Laboratory
>School of Information Technology
>Swinburne University of Technology
>PO Box 218, Hawthorn, Victoria 3122
>Australia
>(T) +61 3 9214 8304
>(F) +61 3 9214 5501
>email: mailto: = EMAIL ADDRESS REMOVED =
>URL: http://www.it.swin.edu.au/schil/biographies/oliverburmeister.html
>SCHIL URL: http://www.it.swin.edu.au/centres/schil/
>
>
>----
>To subscribe, unsubscribe, or view list archives,
>visit http://www.webaim.org/discussion/

Jon Gunderson, Ph.D., ATP
Coordinator of Assistive Communication and Information Technology
Division of Rehabilitation - Education Services
MC-574
College of Applied Life Studies
University of Illinois at Urbana/Champaign
1207 S. Oak Street, Champaign, IL 61820

Voice: (217) 244-5870
Fax: (217) 333-0248

E-mail: = EMAIL ADDRESS REMOVED =

WWW: http://www.staff.uiuc.edu/~jongund
WWW: http://www.w3.org/wai/ua



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From: John Goldthwaite
Date: Thu, Mar 07 2002 3:26PM
Subject: RE: Accessibility guidelines for information kiosks
← Previous message | Next message →

Dr.'s Magennis and Gunderson listed the best sites. There are a some
others -

Off of the CATEA site is the ITTATC.org site - there are a lot of resources
for accessible design in the Publications section organized by the parts of
Section 508- Software, Web, Telecommunications, Multimedia, Closed devices
and Personal computers. In each of those areas is a section on accessible
design. The items below are in
http://www.ittatc.org/publications/assistance1.cfm?category=276&;level=3

John Gill has another article that might be useful -
Which button? Designing user interfaces for people with visual impairments.
http://www.tiresias.org/controls/index.htm

Architecture Of An Automatic Teller Machine Usable By All Using The Java
Platform
Peter Korn, Sun Microsystems, Inc.
http://www.sun.com/access/articles/wp-aatm/

From Project Include -
Introduction to public terminal issues
http://www.stakes.fi/include/pam3.html

The Built Environment of Public Terminals
http://www.stakes.fi/include/pam5.html

SATURN Case Study (a case on a ATM)
http://www.stakes.fi/include/cases.html

The Include and Cost219 projects sponsored by the EU Telematics program are
a good source of information on design of telecommunications and telematic
applications for individuals with disabilities-
http://www.stakes.fi/cost219/
http://www.stakes.fi/include/


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From: John Goldthwaite
Date: Thu, Mar 07 2002 3:38PM
Subject: RE: Accessibility guidelines for information kiosks
← Previous message | Next message →

I would get the students to pay particular attention to Dr. Vanderheiden's
EZ-access techniques to make touch screen systems more accessible-
http://trace.wisc.edu/world/kiosks/ez/index.html
http://trace.wisc.edu/docs/acm_cuu2000/index.htm

On the teaching component, you might talk to Alistaire Edwards at the
University of York or Constantine Stephanidis at U.Herakalion who each have
a tutorial at CHI each year. Dr. Vanderheiden has some good class materials
from his class on human centered design at
http://courses.engr.wisc.edu/ecow/get/ie/662/vanderheid/notes/

John Goldthwaite


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From: Holly Marie
Date: Thu, Mar 07 2002 4:14PM
Subject: Re: Accessibility guidelines for information kiosks
← Previous message | Next message →

We Might also like to also include some instruction and ideas aimed at
the designers and developers. These are all great sites, by the way. I
think that Trace is a very good web site, and so is Sun's work on
accessibility issues. Now, what we need are some good sites that also
address the average public and designing developing audience.

I am not so sure many would be liking to read Abstracts and Research
papers and there is a definite need to make the usability information
and instruction, - more usable and easier to digest and follow.

just a thought and it would be nice to see a section created at
WebAim.org that has a list of ALL of the Kiosk sites mentioned in the
previous week's threads, and it would not be bad to see these
categorized towards specific use or groups. I think I will form such a
collection and order or organize the topics, at least for myself.

We need to also think and appeal to those that are a bit overwhelmed and
confused over this topic of accessibility and show the people that many
of the changes or ideas are quite possible to implement, or we will lose
a lot of converters in the process. I have had numerous designers and
developers ask just what it means to do such and such. When explained in
easier ways, it makes much more sense, and they are apt to go ahead and
work some changes into their design.

holly

I, for one, am glad to see that the WAI has made steps, as well as other
web design information sites, to make this information a bit more
digestable, and more apt to be used.


----- Original Message -----
From: "John Goldthwaite"

> Dr.'s Magennis and Gunderson listed the best sites. There are a some
> others -
>
> Off of the CATEA site is the ITTATC.org site - there are a lot of
resources
> for accessible design in the Publications section organized by the
parts of
> Section 508- Software, Web, Telecommunications, Multimedia, Closed
devices
> and Personal computers. In each of those areas is a section on
accessible
> design. The items below are in
>
http://www.ittatc.org/publications/assistance1.cfm?category=276&;level=3
>
> John Gill has another article that might be useful -
> Which button? Designing user interfaces for people with visual
impairments.
> http://www.tiresias.org/controls/index.htm
>
> Architecture Of An Automatic Teller Machine Usable By All Using The
Java
> Platform
> Peter Korn, Sun Microsystems, Inc.
> http://www.sun.com/access/articles/wp-aatm/
>
> From Project Include -
> Introduction to public terminal issues
> http://www.stakes.fi/include/pam3.html
>
> The Built Environment of Public Terminals
> http://www.stakes.fi/include/pam5.html
>
> SATURN Case Study (a case on a ATM)
> http://www.stakes.fi/include/cases.html
>
> The Include and Cost219 projects sponsored by the EU Telematics
program are
> a good source of information on design of telecommunications and
telematic
> applications for individuals with disabilities-
> http://www.stakes.fi/cost219/
> http://www.stakes.fi/include/
>




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From: Oliver Burmeister
Date: Thu, Mar 07 2002 7:50PM
Subject: RE: Accessibility guidelines for information kiosks
← Previous message | Next message →

Dear All.

Wow! I had a wealth of information sent to me directly and through this
group - thanks heaps!

Oliver

> -----Original Message-----
> From: Oliver Burmeister [mailto: = EMAIL ADDRESS REMOVED = ]
> Sent: Wednesday, 6 March 2002 17:36
> To: = EMAIL ADDRESS REMOVED =
> Subject: Accessibility guidelines for information kiosks
>
>
> Hi.
>
> I'm new to this list and after being a voyeur for a couple of
> weeks, thought its about time I join the conversation.
>
> I have 2 requests:
>
> 1. I teach HCI at undergraduate and postgraduate level. I would
> be interested in hearing from anyone who has incorporated
> accessibility issues into their teaching of HCI, to get ideas for
> how I could do likewise.
>
> 2. This semester my Maters students do a major usability project
> prototyping a new interface for a touch-screen information kiosk
> that has in recent times (since Oct last year) become popular
> with the public in Melbourne. I realise this list is meant to be
> reserved for discussing web accessibility issues, but I'm hoping
> this request with still within the realms of acceptability.
> Clearly there are guidelines for accessibility for web design,
> but what about the design of other products, such as information
> kiosks? This is not be a major component of the Masters project,
> but I would like to raise awareness of accessibility issues
> amongst my 49 students.
>
> I look forward to your replies. Regards,
>
> Oliver
>
> ------------------------------------------------
> Oliver Burmeister
> Lecturer
> Swinburne Computer-Human Interaction Laboratory
> School of Information Technology
> Swinburne University of Technology
> PO Box 218, Hawthorn, Victoria 3122
> Australia
> (T) +61 3 9214 8304
> (F) +61 3 9214 5501
> email: mailto: = EMAIL ADDRESS REMOVED =
> URL: http://www.it.swin.edu.au/schil/biographies/oliverburmeister.html
> SCHIL URL: http://www.it.swin.edu.au/centres/schil/
>


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From: Michael Goddard
Date: Fri, Mar 08 2002 7:54AM
Subject: Re: Accessibility guidelines for information kiosks
← Previous message | Next message →

----- Original Message -----
From: "Holly Marie" < = EMAIL ADDRESS REMOVED = >
To: < = EMAIL ADDRESS REMOVED = >
Sent: Thursday, March 07, 2002 5:14 PM
Subject: Re: Accessibility guidelines for information kiosks
> We need to also think and appeal to those that are a bit overwhelmed and
> confused over this topic of accessibility and show the people that many
> of the changes or ideas are quite possible to implement, or we will lose
> a lot of converters in the process. I have had numerous designers and
> developers ask just what it means to do such and such. When explained in
> easier ways, it makes much more sense, and they are apt to go ahead and
> work some changes into their design.
>
> holly
>
> I, for one, am glad to see that the WAI has made steps, as well as other
> web design information sites, to make this information a bit more
> digestable, and more apt to be used.


That is a very valid point you mentioned. Much of the information out there
in regards to accessibility guidelines is confusing and overwhelming to
many. Especially when trying to compile the information in the attempt to
educate companies/employers and clients the necessities and ways to
implement accessibility to enhance the usability of their web sites.

I find it very frustrating on my end that my employer and fellow employees
do not even consider accessibility even though I have repeatedly expressed
my concern for this issue.

Thank you for your thoughts Holly, I have been enjoying many of your posts
as well as everyone else's. This list has been extremely informative the
past few weeks. Keep it up.

Michael




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From: Mark Magennis
Date: Sun, Mar 10 2002 2:03PM
Subject: RE: Accessibility guidelines for information kiosks
← Previous message | Next message →

Isn't EZ-access a proprietary, patented technology?

> -----Original Message-----
> From: John Goldthwaite [mailto: = EMAIL ADDRESS REMOVED = ]
> Sent: 07 March 2002 22:39
> To: = EMAIL ADDRESS REMOVED =
> Subject: RE: Accessibility guidelines for information kiosks
>
>
> I would get the students to pay particular attention to Dr. Vanderheiden's
> EZ-access techniques to make touch screen systems more accessible-
> http://trace.wisc.edu/world/kiosks/ez/index.html
> http://trace.wisc.edu/docs/acm_cuu2000/index.htm
>


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From: John Goldthwaite
Date: Mon, Mar 11 2002 7:11AM
Subject: EZ-access
← Previous message | Next message →

I thought the students should look at EZ-access as a demonstration that
kiosks using touchscreen technology could be made accessible. They should
still try to come up with an interface of there own that works better.

EZ-access must be patented since it says to contact the Trace Center about
its use in products. However, I expect it was patented largely as a
defensive measure to insure that someone else did not patent it and make it
more difficult to licence at a reasonable cost. Gregg said that someone
patented some of the techniques they had developed for computer access and
he had to go to court and have those patents overturned at his own expense.
I haven't asked him but I expect that the EZ access would be available for
student projects at no cost.



-----Original Message-----
From: Mark Magennis [mailto: = EMAIL ADDRESS REMOVED = ]
Sent: Sunday, March 10, 2002 4:03 PM
To: = EMAIL ADDRESS REMOVED =
Subject: RE: Accessibility guidelines for information kiosks


Isn't EZ-access a proprietary, patented technology?

> -----Original Message-----
> From: John Goldthwaite [mailto: = EMAIL ADDRESS REMOVED = ]
> Sent: 07 March 2002 22:39
> To: = EMAIL ADDRESS REMOVED =
> Subject: RE: Accessibility guidelines for information kiosks
>
>
> I would get the students to pay particular attention to Dr. Vanderheiden's
> EZ-access techniques to make touch screen systems more accessible-
> http://trace.wisc.edu/world/kiosks/ez/index.html
> http://trace.wisc.edu/docs/acm_cuu2000/index.htm
>


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From: Oliver Burmeister
Date: Thu, Mar 21 2002 12:05AM
Subject: RE: Educational resources - summary
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Dear All.

Here is a summary of responses I received to the part of my request
(original request copied below) concerning educational resources. Again, my
sincere thanks to all contributors.

I discussed with my colleagues where we could include information about
accessibility in our existing Web Development subject (taken both by
undergraduate students and postgraduate diploma students). It was decided
that next week's lecture on design issues for the web was the only place
that could accommodate a small additional section such as this topic. I have
attached a small (73KB) PowerPoint file (I don't know whether this group
accepts attachments) of my draft and am open to suggestions - remember I
don't have weeks, at best 30 minutes; and it will likely be the only time
they hear/see anything about accessibility in their respective courses.

> 1. I teach HCI at undergraduate and postgraduate level. I would be
> interested in hearing from anyone who has incorporated accessibility
issues
> into their teaching of HCI, to get ideas for how I could do likewise.

Sign up for the Free April Event/Online seminar at WebAIM which will cover
ideas, topics, and issues that will apply to post secondary education and
can also be used for web or other media delivery.
http://www.webaim.org/training2002/

Here is one site that may have some information regarding Accessibility and
the use of Multimedia and Digital technology in Education. This page
maintains a list of resources for educators and teachers.
http://main.wgbh.org/wgbh/learn/

This area may have some good information on captioning of media
http://ncam.wgbh.org/

The Adaptive Technology Center at the University of Toronto
http://www.utoronto.ca/atrc/ and http://www.utoronto.ca/atrc/education.html
[education section]

Special Needs Opportunity Windows (SNOW) - supporting educators of students
with special needs http://snow.utoronto.ca/

Trace Research & Development Center, University of Wisconsin. The Trace
Center is dedicated to technology more usable by everyone
http://www.trace.wisc.edu/

WebAIM has a paper by Cyndi Rowland, PhD Accessibility of the Internet in
Postsecondary Education: Meeting the Challenge
http://www.webaim.org/articles/meetchallenge

We attempt to embed HCI teaching into all our modules on the undergraduate
degree in Multimedia as well as having a dedicated Media Interface Design
module in Level 2. Over the last couple of years we have introduced
accessibility issues to our Level 1 Semester 1 modules (where they create
web sites using Dreamweaver and continue in each of the subsequent modules.
We use the Bobby site http://www.cast.org/bobby/ for info and testing web
site material. I wouldn't say we were "experts" but just got stuck in as a
result of having contact with a Further Ed College for students with
cerebral palsy and, currently 2 physically disabled (wheelchair and hand
motor problems) students on the course.

My name is Jesus Lores, from lleida Spain. I teach HCI at undergraduate and
postgraduate. I'm the president of the Spanish HCI society. I

From: Ben Caldwell
Date: Fri, Apr 05 2002 8:43AM
Subject: RE: Accessibility guidelines for information kiosks
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(Am passing this to the list on behalf of Gregg Vanderheiden)


Thanks John,

Yes some of the work we do is patented by the University (under the
Baye-Dole act). And yes one of the main reasons (after having to
personally pay to get rid of other people patenting our early unpatented
work, and then not letting others use it ) is to ensure that it is
available to the public.

But most of our work is not patented.

And patents or licenses or whatever are only needed for people who are
selling things. Students don t need to worry about it unless they are
thinking of selling their work. Ordinary academic attribution is all
that the students need to concern themselves with. And yes as all
good students should -- they should see if they can do a better one.
Or improve it somehow. We d be interested in their results.

Oh and it is good to note that EZ isn't any one technique.
It is just what we call packages of techniques that together allow cross
disability access to products. A typical package for a touch screen
device might include:
- voice access techniques (for people who are blind, have low vision,
have trouble reading or cannot read),
- a few button (3 or 4) interface (for people with motor disabilities
and those who are blind who cannot use a touch screen),
- captioning of any audio and auditory description of video clips,
- a simple direct interface and language to facilitate access by people
with cognitive and language problems,
- and volume control and headphone jack if there is audio content for
people with hearing problems.

If there is significant data entry involved a keyboard or keypad is also
part of the package.

And when V2 comes out it could be included to allow AT access.

For different devices there would be different packages of techniques.
The trick is to get the greatest cross disability coverage as possible
with a small set of carefully selected and coordinated techniques.

Good luck

Gregg

-- ------------------------------
Gregg C Vanderheiden Ph.D.
Professor - Human Factors
Depts of Ind. Engr. & BioMed Engr.
Director - Trace R & D Center
University of Wisconsin-Madison
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> -----Original Message-----
> From: John Goldthwaite [mailto: = EMAIL ADDRESS REMOVED = ]
> Sent: Thursday, March 07, 2002 4:39 PM
> To: = EMAIL ADDRESS REMOVED =
> Subject: RE: Accessibility guidelines for information kiosks
>
> I would get the students to pay particular attention to Dr.
Vanderheiden's
> EZ-access techniques to make touch screen systems more accessible-
> http://trace.wisc.edu/world/kiosks/ez/index.html
> http://trace.wisc.edu/docs/acm_cuu2000/index.htm
>
> On the teaching component, you might talk to Alistaire Edwards at the
> University of York or Constantine Stephanidis at U.Herakalion who each
> have
> a tutorial at CHI each year. Dr. Vanderheiden has some good class
> materials
> from his class on human centered design at
> http://courses.engr.wisc.edu/ecow/get/ie/662/vanderheid/notes/
>
> John Goldthwaite
>
>
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