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From: Bryan Bowers
Date: Tue, Feb 19 2013 1:05PM
Subject: mailto link text
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What is the accessible/usable best practices for email links on web pages?
We currently link the word, "Email" but this is not very informative.
<a href="mailto: = EMAIL ADDRESS REMOVED = ">Email</a>

Should we use descriptive text:

<a href="mailto: = EMAIL ADDRESS REMOVED = ">Email Art Department</a>
or the full email address as the link:
<a href="mailto: = EMAIL ADDRESS REMOVED = "> = EMAIL ADDRESS REMOVED = </a>
--
I've read that screen readers have a difficult time reading aloud an email address .
Thanks for your feedback in advance.

From: Birkir R. Gunnarsson
Date: Tue, Feb 19 2013 2:18PM
Subject: Re: mailto link text
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Hi

If there is a single email link on the page, and it is consistent with
the page content (i.e. if this is the pageof the art department, for
instance) a descriptive text of "email us" or "send us an email" is
fully ufficient.
If there are multiple email addresses on a single page, use a more
descriptive name, department, employee name or some other unique
identification of the email target.
Screen readers generally offer users shortcut keys to find email
address links " is the shortcut key with Jaws" and they read email
addresses just fine as long as they consist of actual words, sepaated
by a dot "." or with upper case
= EMAIL ADDRESS REMOVED =
Cheers
-B

On 2/19/13, Bryan Bowers < = EMAIL ADDRESS REMOVED = > wrote:
> What is the accessible/usable best practices for email links on web pages?
> We currently link the word, "Email" but this is not very informative.
> <a href="mailto: = EMAIL ADDRESS REMOVED = ">Email</a>
>
> Should we use descriptive text:
>
> <a href="mailto: = EMAIL ADDRESS REMOVED = ">Email Art Department</a>
> or the full email address as the link:
> <a href="mailto: = EMAIL ADDRESS REMOVED = "> = EMAIL ADDRESS REMOVED = </a>
> --
> I've read that screen readers have a difficult time reading aloud an email
> address .
> Thanks for your feedback in advance.
> > > >

From: Lewis, Sunshine T.
Date: Mon, Feb 25 2013 3:06PM
Subject: Re: mailto link text
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I always use the full email address as text for a mailto link. I also never link an email address unless it's a mailto.

<a href="mailto: = EMAIL ADDRESS REMOVED = ">Email Art Department</a> doesn't make it clear what will happen when you click that link. Will it open a mail program or will it go to a contact form?

<a href="mailto: = EMAIL ADDRESS REMOVED = "> = EMAIL ADDRESS REMOVED = </a> makes it obvious that this is not a "normal" link and that you should expect something different. It also exposes the email address to a sighted user that would like the email address but doesn't want to click mailto links (which usually open new program or window).

Sunshine



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